Michael Tecza Email and Phone Number
Pittsburgh, PA, US
Michael Tecza's Location
Pittsburgh, Pennsylvania, United States, United States
Michael Tecza's Contact Details
Michael Tecza work email
- Valid
- Valid
- Valid
Michael Tecza personal email
n/a
Michael Tecza phone numbers
About Michael Tecza
Experienced and knowledgeable Information Technology Professional. Work well independently, or in a group setting providing all facets of computer support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.
Michael Tecza's Current Company Details
Eckert Seamans
View
Information Technology Professional
Pittsburgh, PA, US
- Website:
- eckertseamans.com
- Employees:
- 658
Michael Tecza Work Experience Details
-
Eckert SeamansPittsburgh, Pa, Us
-
Support SpecialistEckert Seamans Dec 2022 - PresentPittsburgh, Pa, UsServe as the first point of contact for end users seeking technical assistance via phone and email. Diagnose and resolve problems associated with application software and operating systems. Determine the source of the problem and prioritize accordingly. Handle hardware issues and provide assistance in conference rooms with equipment setups and video conferencing.
-
Technical Support EngineerPnc Sep 2018 - Jul 2020Pittsburgh, Pennsylvania, UsAdministration and support of IBM MaaS360. Provide support to the corporate iPads distributed across PNC. Respond to incident tickets as it relates to issues with Email, Skype for Business or MaaS360 support via Service Now. -
Information Technology ManagerCenter For Digestive Health And Nutrition May 2017 - Sep 2018Responsible for maintaining the organization’s workstations, servers, network hardware, Exchange and Active Directory. Provide support for the organization’s business applications, install various software upgrades, configure computer set ups for new hires, identify, trouble shoot and resolve various hardware, software and network issues. Manage all aspects of technology.
-
Information Technology SpecialistCenter For Organ Recovery & Education Jun 2016 - May 2017Pittsburgh, Pa, UsReport to and work under the direction of CORE’s CIO. Responsible for day-to-day desktop support, hardware/software installation and maintenance, creating and maintenance of technical documentation for users at main office and remote locations. Provide support on a wide range of applications and Operating Systems including but not limited to Windows Server 2008 and 2012, Windows 8 and 10, Microsoft Office 2010 and 365 and SharePoint. Support first level network, print and connectivity issues. audio/visual, telephony, and photography. Act as initial contact for all internal and external customer technical support issues for computer workstation hardware and software, network, operating system, printing, and Internet access problems. Duties include recording the problem, first level problem resolution, and problem escalation to IT Leadership. Performs installs, upgrades, moves, and changes for computer workstation hardware and software, printers, CD-ROM drives, and other peripheral devices. Data backup and recovery operations. Maintain software and hardware inventory and tracking systems. Perform preventive maintenance for computer and/or peripheral equipment. Maintain computer network documentation, including but not limited to tracking and monitoring the problem resolution process to verify all end user requests are completed in a timely and accurate manner. Assists Information Technology management with follow-up issues. Conduct new hire computer orientation. Assist with entry level moves, add and changes to the telecommunications system. Provide appropriate training to current users with various software packages focusing on novice level PC users. Maintain Confidentiality of CORE business. -
Service Desk Technician / Pos Deployment TechnicianRue21 Jan 2015 - Mar 2016Warrendale, Pa, UsProvide phone, remote, and desk side technical support for internal staff and field users. Document service using BMC Track-IT! software. Provide 2nd level support for 1100+ rue21 stores. Create update and deploy computer images using Norton Ghost, SCCM 2012 and DeployStudio. Setup and provide support for company provided Verizon Blackberry Bold, Q10 and Z10 devices using BES 5 and BES 10. Setup and provide support for company provided Verizon iPhone devices using AirWatch. Assign and troubleshoot issues with RSA hard and soft tokens using RSA Desktop Software and the RSA Blackberry app. Manage and deploy McAfee antivirus software using McAfee ePO. Create and Deploy application and Windows software update packages using SCCM 2012. Create and maintain SCCM collections and software deployments. Provide basic Active Directory management ensuring end user computers are removed and placed in their proper OUs. Provide basic Audio/Visual troubleshooting in company conference rooms. Partner with vendors to resolve issues with rue21 stores and to assist in troubleshoot and gain knowledge on internal challenges. -
Student Help DeskLa Roche College May 2012 - May 2014Pittsburgh, Pa, UsProvide general IT technical support to the campus community. Provide courteous, consistent and professional customer service. Resolve student issues with basic user administration and functions. Assist students and provide support for LRC Network, My.LaRoche.edu, Blackboard, Moodle, and MyITLab. Troubleshooting, diagnosing and resolving or assigning software, hardware, and network requests received via walk in, phone, or e-mail. Checking and responding to voice mail. Moving requests toward resolution by completing them or encouraging others to complete them. Escalate more complex support issues to appropriate technical support staff. Installing or updating software on user’s computers. Notifying users that equipment is ready to be picked up. Visiting college employees for problem solving, training, or equipment delivery/pick up. Pursue self-education/development to enhance skills and abilities. -
Hospital TransporterUpmc Mar 2011 - Mar 2012Pittsburgh, Pa, UsCoordinate with doctors, nurses and other medical professionals to take patients from their rooms to various locations for X-rays, scans, surgery and other medical tests or procedures. Helping patients in and out of bed, or using wheelchairs, stretchers and medical transport vans to get them from the emergency room to a room, from one room to another, or down to the lobby for checkout. Ensure appropriate identification of patients prior to shifting or transporting them. Make sure that operation theater packets and documents are signed before handing over patients to the OR staff. Transport deceased to the morgue or laboratory for autopsy. Ensure that all patients are tagged properly for identification purposes. Ensure that transport equipment such as wheelchairs and stretchers are in proper working condition prior to patient pick up. Make sure that method of patient transportation and specials needs assistance information of individual patients is acquired prior to patient pick up. Collect and deliver laboratory specimens to technicians, move medical equipment, wheelchairs and stretchers. Provide guidance to hospital visitors and patients’ families.
Michael Tecza Skills
Technical Support
Networking
Problem Solving
Customer Service
Windows
Microsoft Office
Help Desk Support
Management
Project Management
Mobile Device Management
Business Intelligence
Security Compliance
Teamwork
Critical Thinking
Technical Writing
Public Speaking
Time Management
Leadership
Email
Windows 7
Windows Vista
Windows 8
Windows Xp
Programming
Customer Satisfaction
Active Directory
Information Technology
Microsoft Excel
Microsoft Word
Research
Powerpoint
Sales
Training
Troubleshooting
Sharepoint
English
Outlook
Hardware
System Deployment
Blackberry Enterprise Server
Sccm
Blackberry
Service Desk
Michael Tecza Education Details
-
La Roche UniversityInformation Technology -
Community College Of Allegheny CountyInformation Technology
Frequently Asked Questions about Michael Tecza
What company does Michael Tecza work for?
Michael Tecza works for Eckert Seamans
What is Michael Tecza's role at the current company?
Michael Tecza's current role is Information Technology Professional.
What is Michael Tecza's email address?
Michael Tecza's email address is mt****@****e21.com
What is Michael Tecza's direct phone number?
Michael Tecza's direct phone number is (800) 366*****
What schools did Michael Tecza attend?
Michael Tecza attended La Roche University, Community College Of Allegheny County.
What skills is Michael Tecza known for?
Michael Tecza has skills like Technical Support, Networking, Problem Solving, Customer Service, Windows, Microsoft Office, Help Desk Support, Management, Project Management, Mobile Device Management, Business Intelligence, Security Compliance.
Who are Michael Tecza's colleagues?
Michael Tecza's colleagues are Araina Reuben, Sonja Williams, Edward G. O'connor, Sandy Mikita, David Laigaie, Arlene Fairbanks, William Betts.
Free Chrome Extension
Find emails, phones & company data instantly
Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Aero Online
Your AI prospecting assistant
Select data to include:
Total price:
$0.00
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial