Matthew Tempest Email & Phone Number

London, England, United Kingdom

One of the first members of the Marketing team, responsible for the launch of Chase, a new digital bank powered by JPMorgan with the aim of making banking a rewarding experience for its customers. As Social Media Lead, my role is now focused on managing both the paid and evergreen social media strategies. This includes the optimisation of budgets across channels as well as managing all social ad campaigns in-house.Due to the small nature of Chase UK pre-launch, my role has been diverse and I have delivered a number of key projects including the creation of the Chase community, a forum set-up to deliver pre-launch learnings and the development of dashboards in both Amplitude and Appsflyer, two key business analytical tools. Key achievements:- Launched Chase UK’s paid social media campaigns- Project Managed the launch of the Chase Community - Chase UK’s research forum - Built bespoke reporting dashboards in Appsflyer and Amplitude to measure the success of both brand and performance activity- Helped grow the Chase brand in the UK Chase is a new digital bank that has launched in the UK and our promise is to make banking a rewarding experience for our customers. The Chase app provides simple ways for customers to manage their money in the way that works best for them, with seamless access to our UK led team of customer support specialists and the reassurance of a brand that’s already trusted by millions in the US. My day-today responsibilities include:- Management and optimisation of our Paid Social campaigns (run in-house)- Development of Chase UK’s social strategy (paid and organic)- Bespoke campaign reporting (brand and performance)- Helping to grow the Chase brand in the UK- Developing the Chase UK Employee Advocacy program

London, United Kingdom

I am a Social Media Manager at Barclaycard Business with a focus on developing unique content campaigns which cut through the ordinary associated with Financial Services marketing. My day-to-day responsibilities include;1. Creating and implementing social strategy for Barclaycard Business Corporate 2. Continued optimisation of paid/dark social, both in-house and via 3rd party agencies3. Monthly and bespoke campaign reporting4. Management of the Barclaycard Employee Advocacy Programme5. Trend analysis to ensure all articles improve site traffic and contribute to the SEO strategy

London, United Kingdom

Click & Invest is a new online investment service from Investec Wealth & Investment. Our objective is beat the market and not just track it, creating wealth for our customers. Click & Invest is open to anyone who has over £10,000 or more to invest.My role at Click & Invest has seen me launch and establish Click & Invests Social Media channels, taking them from inception through to having over 10,000 followers on both Facebook and Twitter whilst simultaneously supporting the Head of Content with the creation of Editorials, Videos and Aditorials. During my time at Click & Invest I have ensure that our CPE’s and our CTR’s remain above industry averages whilst continuing to nurture our online communities. Our Brexit infographic was featured in LinkedIn’s Top EMEA FinServ Weekly report four times in a row.My day-to-day responsibilities include;1. Creating and implementing social strategy2. Management and optimisation of paid/dark social, both in-house and via 3rd party agencies3. Monthly and bespoke campaign reporting4. Management of the Click & Invest blog5. Video content creation specifically for social media6. Trend analysis to ensure all articles improve site traffic and contribute to the SEO strategy7. Management of the Social Media budgetClick & Invest is a new online investment service from Investec Wealth & Investment who actively look to beat the market and not just track it. Click & Invest is open to anyone who has over £10,000 or more to invest.

Windsor, Uk

During my time at Protect Your Bubble I was responsible for the development and management of Protect Your Bubble’s social strategy and implementation. My role saw me work closing with Protect Your Bubble’s brand ambassador, Geraint Thomas as well as ensuring the social budget was managed in a responsible manner.Protect Your Bubble is a digitally native insurance company committed to making insurance simple to understand and buy. Protect your Bubble’s aim is to make the insurance claim process easier for customers and since launch in 2008 has served over 1 million customersMy responsibilities included; 1. Creating and managing Protect Your Bubble’s social strategy2. Providing monthly and bespoke campaign analytical reports3. Creating content for the Blog and Cycle News Hub 4. Analysis of GA and Google Search trends to optimise content creation 5. Working closing with brand ambassador, Geraint Thomas

United Kingdom

Positec is a manufacturer of power tools and garden equipment. It is a global business, headquartered in Suzhou, China. Positec’s mission is to become the leading global player in power tools. Its principal sales areas are North America, Australasia, Europe and China. As EMEA Digital & Trade Marketing Executive I worked closely with the marketing managers across the region whilst reporting directly to the EMEA Marketing Operations Director. My responsibilities included;1. Managing the digital marketing campaign implementation and measurement.2. Providing monthly analytical reports, analysing web traffic, heat maps & media campaigns.3. Co-ordinated and managed continual updates to Worx websites across the EMEA region4. Responsible for the launch and maintenance of UK mobile website5. Working closely with the global web development team to implement continual changes within the region e.g. movement of UK, Spain & Germany to new web platform, improving CRO and improving SEO.

Suzhou, Jiangsu, China

As part of the marketing department at HQ (China) I had a unique and different role to that of my Chinese colleagues. It was my responsibility to co-ordinate and manage marketing requests from our 12 subsidiaries to ensure they got processed smoothly through HQ and deadlines were met. I also managed and updated Positec UK's website. Positec is a power tool company based in China. Our tools are inspired by our customers. We believe in the power of innovation, cutting edge design and high quality manufacturing to bring them ground breaking tools that help make DIY and Gardening tasks easier.We have a diversified base of operations in the US, Europe and China, which enables us to fuse together the most talented people in the industry regardless of geography. Positec uses its diversity of employees to develop innovative tools, meeting demanding standards for cost and quality. Our commitment to innovation is clear, the last 10 years has seen Positec through our challenger brands register over 2,000 design and product patents and over half of our global turnover comes from products launched within the last 3 years. This exciting and energetic culture differentiates Positec in the power tools industry.

Maidenhead

Waitrose, part of the John Lewis Group, is a premium line supermarket offering the highest quality products at affordable prices. The John Lewis partnership place customer service at the heart of their business and is renowned for its excellence in this area.As a former partner, maintaining the highest level of customer service has been drilled into me through vigorous training programs. I was considered a ‘third hand’ by the management team and as such I was given management training in addition to the basic skills training that all counter staff received (fileting, etc.). My primary role was to serve customers on the food service counters. I looked after a team of 8 people across all counters on the second busiest night of the week ensuring customer service was kept to the highest standards, replenishing stock, writing off wastage and taking sock counts. Working on the Food Service counters developed an acute awareness for getting things done on time under constant pressure as everything must run to a set schedule in order to maintain maximum sales whilst ensuring health and safety and business standards are met. • Balanced studying and working part time whilst at University.• Management of a team of 8 on the second busiest day of the week, resolving complaints, ensuring that customer service was maintained to the highest standards, off-sale lines were replenished, wastage for the day was recorded and stock counts taken.• Elected to the partnership council to be a “voice” of young people in Education.

Honours Degree, Politics And International Relations, 2.1

Activities and Societies: Football Society SnowSports society My final year dissertation explored the role America plays in the Central.

Squared Online Certificate In Digital Marketing, Digital Marketing, Pass

A Level'S, Politics, History And English