Michelle Terhune Email & Phone Number

North Charleston, South Carolina

Create electronic payroll files.Maintain electronic and paper files.Develop and maintain spreadsheets using advanced Excel functions and calculations to develop reports and lists.Process department invoices for payment.Perform daily office operations and maintenance of equipment.

Design electronic file systems and maintain electronic and paper files.Create monthly budget and contract fulfillment reports.Develop and maintain spreadsheets using advanced Excel functions and calculations to develop reports and lists.Perform new hire on-board presentations and documentation.Accurately process data, validation and transmission for bi-weekly payrolls.Perform daily office operations and maintenance of equipment.

Directed guests and routed delivery services.Opened and properly distributed incoming mail.Organized all new hire paperwork.Compiled company information and related material and distributed to candidates.Obtained signatures for financial documents and internal/external invoices.Entered financial data into company accounting database to be verified and reconciled.Communicated with members to identify and resolve billing issues.Managed office supplies, vendors, organization and upkeep.

Temporary position obtained through employment agency.Supported bus sales team by performing various clerical tasks.Carried out new bus check-in inspections.Prepared Bureau of Motor Vehicle documentation to complete sales.Entered service orders into company database.

Handled customer inquiries and complaints regarding dsl internet service. Managed high-paced workload within a deadline-driven department.Assisted with equipment setup, account registration, and e-mail creation. Performed troubleshooting steps in order to resolve product breakdowns. Conferred with customers via telephone to provide information about products and services.Kept records of customer interactions, recording details of inquiries, complaints, and comments as well as actions taken.Performed tests to assist in determining the causes of product malfunctions.Referred unresolved customer issues and grievances to designated departments for further investigation.

Served as project coordinator for a 400+ unit restaurant chain.Provided administrative support to Vice Presidents and Project Managers. Conducted research, compiled data, and prepared documents for consideration and presentation by executives. Processed accounts payable requests from building contractors and vendors. Created presentations and scheduled executive-level meetings and travel. Prepared time, expense, and travel reports.Promoted from Executive Legal SecretaryPlayed key role in development of department manual to comply with the Sarbanes-Oxley Act rules and regulations.Administrator of Sales and Acquisition database used to produce restaurant projects tracking reports.

Provided administrative support to Vice President/General Counsel and three associate attorneys.Increased efficiency through producing office standard documents for real estate purchase and lease contracts.Personally responsible for the preparation and distribution of all Sale/Leaseback packages

Business Administration

High School Diploma