It Regional Manager For Emea & Russia
Copenhagen Area, Denmark/Moscow, Russia
• Ownership and accountability for all IT operations to support approximately 2,500 internal customers at 15 sites in 10 European countries. Raised customer satisfaction from “fair” to “excellent” as measured by senior management survey results.• Successfully ran several large projects including the fit-up of a new site and data center to support M&A growth, data center consolidation to support a co-location strategy resulting in reduced cost and a site shutdown operation.• Partnered with business unit managers to plan and integrate five mergers and acquisitions. Built strategic long range plans to address the rapid growth in emerging markets including data center consolidation and efficiency, compute capacity expansion, location strategy, business continuity, information security and risk management plan.• Managed a diverse computing environment including 150 infrastructure servers, 1,500 compute nodes and 3,000 workstations with increased overall uptime.•Ramped the organization to 50 employees to support increased customer demand and site growth.