Matthew T. Farrington Email and Phone Number

Product manager contributing to a modernized data delivery and abstraction layer for credit card account data to replace a legacy mainframe system and achieve $300m in annual savings.● Collaborate with cross-functional stakeholders to design and build an intermediary platform for data delivery● Perform discovery analysis and design logical data products to efficiently expose data to client applications● Create product strategy, drive product roadmaps, and draft requirements documentation/user stories● Lead client integration and onboarding efforts to migrate applications onto the new API endpoints

Owned the universal payment tokenization API gateway, was responsible for all tokenization enhancements across the PayPal product suite.● Expanded tokenization for tenant applications, reduced transaction costs and increased authorization rates● Partnered with payment architects to configure existing tokenization integrations● Optimized payment processing resulting in a ~3% reduction in card declines● Analyzed and quantified the benefits of payment tokenization, communicated business value to leadership● Supported PayPal product teams to enable tokenization of new and existing payment methods ● Collaborated with payment networks (e.g. VISA, Mastercard, Amex) to add additional tokenization functionality and manage existing tokenization pipelines

Responsible for the development of the internal merchant configuration system for Pay Later offer and promotion setup across the US, UK, and German markets.● Product Owner responsible for strategic planning, road mapping, and prioritization of product enhancements● Managed cross-team and stakeholder requests while tracking dependencies and writing user storiesLead user discovery, requirement gathering, process improvements, and feature ideation sessions with clients● Designed UI/UX mockups for frontend functionality and implemented user experience design best practices● Collaborated with scrum teams to engineer and release new functionality in an Agile development framework● Designed and built internal tools to support enterprise merchants’ Pay Later integrations across multiple international markets driving $10M+ in annual transaction volume● Facilitated migration from legacy platforms to new products, resulting in increased configuration accuracy and reduced time to market for Pay Later merchant programs

Owned technical sales and solutioning responsibilities for 20+ enterprise level merchants.● Technical product expert for PayPal payment solutions (PayPal Checkout, Braintree, Buy Now Pay Later)● Responsible for driving the adoption of PayPal branded and white-label products for enterprise merchants ($60M+ annual revenue)● Partnered with Account Executives to devise merchant and product-specific sales strategies● Analyzed merchant payment flows, and identified opportunities for cross-selling and upselling opportunities● Led technical sales pitches, discovery sessions, and integration scoping conversations resulting in increased product adoption and payment volume growth for merchants in multiple industries● Managed merchant and engineering relationships throughout the integration and implementation lifecycle to increase payment processing by leveraging PayPal’s product suite

Managed a team of operation specialists to integrate new B2C customers onto the messaging platform● Owned new and existing technical customer relationships through the entire merchant lifecycle● Provided strategic product solutions and supported ongoing integration lifecycle activities● Performed data analysis, developed ETL pipelines, and streamlined customer onboarding processes● Developed and deployed code to deliver targeted digital messaging to attributed customers, enabling direct and efficient messaging to maximize the impact of merchant ad spending● Served as a subject matter expert for the segmentation and message customization engine, ensuring that merchants’ messaging reached the right person at the right time● Created and delivered internal product training for the data and messaging platform enabling faster onboarding of internal resources

● Designed and developed software for a middleware retail platform at a nationwide automotive retailer● Collaborated with the retail technology team to gather requirements and design new product features● Mentored junior technical resources and assisted with talent recruitment/interviewing

● Lead a small team of developers in writing, testing, and deploying customized Identity and Access Management (IAM) solutions for enterprise clients● Gathered technical requirements and designed product integration strategies● Managed key client communications and the SDLC process for SaaS enterprise web applications● Worked directly with clients to design, scope, and implement application enhancements ● Provided post-launch training, technical support, and bug fixes for completed integrations to ensure completed integrations achieved client goals● Served on an internal senior developer council to identify and address companywide process improvement and create reusable technical artifacts to be used across multiple clients