Michael Flint Email & Phone Number

Bringing resilience and reliability to SAP by operationalizing complex global IT systems leveraging ITIL and ITOM tools and techniques together with Observability, AI/ML and Automation to achieve aggressive results. Leveraging extensive background and experience in SAP ERP, Big Data Analytics, IT Operations, Manufacturing and Logistics and almost 3 decades in corporate IT to reduce IT system business impacting events and keep your business operating smoothly and efficiently.

New York, New York, Us

Emissary is a network of over 7,000 senior executives offering their insights to growing enterprise teams.

Stillwater, Mn, Us

Serving community members by operating an election polling location according to MN Statute and Washington County requirements and supervision. Service has been rendered in every Primary and General Election since 2018.

St Paul, Mn, Us

Responsible for SAP ERP Platform reliability and performance. Managed a cross-functional team of six direct reports monitoring and maintaining system performance, regular test cycles, and reporting. Direct a regular performance test process, testing all major changes going into the ERP environment. Own the administration of software tools and oversee projects for performance improvement and optimization. Spearheaded performance engineering during an AWS migration. Provided governance of IT Incident Management, Monitoring and Alerting, Service Management, and Managed Service Provider processes for the SAP ERP.

St Paul, Mn, Us

I was promoted to oversee 3M Datacenter operations with a team of 3 3M Employees and 60 consultants. I oversaw the global operations control center, including daily operations, health, stability, and system performance. My Teams managed all datacenter operations and maintained integrated business processes between mainframe, mid-range, and commodity compute systems.Highlights:-Implemented a support methodology solution to run SAP systems, representing the creation of a formal SAP process and framework, including the creation of re[eatable processes and standards. -Uncovered the data that identified root causes of many ERP incidents and system outages, leading to multiple improvement projects and opportunities.-Built a reporting mechanism that made sense of the batch job interactions and the impacts occurring in the system. Worked with the process team to resolve data issues, fix codes, and change scheduling to remove conflicts between jobs. -Reduced usage of system resources by 35% at peak periods.-Reduced TCO of IT Operations by 42% over 3 years leveraging Splunk Data Analytics and AWS Cloud IT Automation capabilities.-Won the Commander Award at Splunk .Conf 2019 for leveraging Splunk with SAP data to solve large system support challenges.

St Paul, Mn, Us

I was engaged to design and build the SAP global environment and to maintain governance in an architectural nature of the new SAP environment. I leveraged my SAP experience to grow from a small team of three into a department of 12 3M employees and 54 consultants supporting an environment of 300+ distinct SAP systems supporting 22 production components. I integrated 17 non-SAP applications into the solution in five years, earning promotion into next role. I managed a $35M budget for SAP technology. Highlights:-Delivered an ERP technology footprint and design capable of scaling to operate 3Ms entire business operations-Operated as acting security manager and built up the SAP security organization from scratch, leading to the creation of an entirely new department within the organization.-Introduced TOGAF 9.0 framework to the 3M IT Architecture team, coordinated training and certifications for 10 team members

Minnetonka, Mn, Us

Responsible for the teams which managed all aspects of SAP Systems implementation and support, including infrastructure management, landscape design, system maintenance, security administration for all major internal business processes.

Minneapolis, Minnesota, Us

Director of SAP Basis Admin, SAP Security Admin and DB2 Database Admin teams consisting of 6 direct reports. Managed a Technical Project team consisting of 12 personnel in the design and delivery of SAP Infrastructure and Support for a complex ERP computing environment

Built and Managed SAP Netweaver 2004 applications including Enterprise Portal and Exchange Infrastructure. Provided Support to SAP ERP, BI, EP, XI, SCM, and SRM systems.

Benton Harbor, Michigan, Us

Responsible for all technical aspects of Maytag’s SAP implementation and creation and management of the SAP Technical Support Team. Managed 4 direct reports.

Walldorf, Bw, De

Designed landscape infrastructure and support processes for complex Online Transaction Processing systems, as well as Business to Business and Business to Consumer web applications.

Cincinnati, Ohio, Us

Led a team of 4, including coaching and mentoring, with responsibility for HR, Business-to-Business Procurement (B2B) and Business Warehouse (BIW) systems. Performed Infrastructure Architect, Support and Project Management activities on SAP systems. Implemented SAP Enterprise Buyer Professional (EBP/CRM) solution. Lead and performed Information Technology control audits of diverse technologies with teams ranging in size from 1 to 5 auditors, ensuring compliance with policy and management directives.

Arlington, Virginia, Us

Served as Motor Transport Operator for periods on the National Guard of Wisconsin, Idaho, Rhode Island, Ohio and Iowa. Received Certificate of Achievement for outstanding performance on end of cycle test, Army Basic Training, Dept of the Army, August 1988. Honor Graduate from Advanced Individual Training in 1989.

Ai And Machine Learning

Mba, Business

B.S., Economics

Aas, General