• Managed Data through ERP Software and Microsoft Excel for product forecasting.• Collected and analyzed the past data through pivot table, provided recommendations for order projections to the production, packages, and supply chain department.• Developed the daily project charter for team meeting to meet Walmart, Sobeys, Loblaws, as well as ethnic market.• Negotiation with the freight companies to minimize the freight charges for out of province orders.• Prepared Request for quotes and proforma invoice coordinating with sales department for purchase orders and business development.• Generated packing slips for vendors through ERP System to maintain confidentiality of product pricing.• Integrated of Order Entries, amending, generating Invoices through ERP System.• Ensured all the closed-out documents stored for the back-up electronically and physically.

• Connect and build rapport with customers by actively listening and asking the right questions.• Troubleshoot customer connectivity issues. • Promote and recommend the latest products and services to customers. • Make customers' lives easier by providing them with value-add services. • Managing multiple tasks at a single time. • Migrating customers to Rogers Ignite.

• Developed and maintained enduring connections with both existing and potential clients.• Conducted research on prospective clients' services and identified the general area of their targetmarket.• Built a pipeline using primary research and external sources to advance business.• Created material for presentations at the executive level on business updates, opportunities, andchallenges.• Created daily, monthly, and topic-specific performance reports and disseminated them to theappropriate end users.• Directed executive reporting, worked with the team to generate important metrics, andhighlighted accomplishments.• Identified clients' needs and determined what offerings suit them best.

• Responded to the inquiries and needs of clients and visitors to provide possible help.• Performed cross-functional responsibilities for efficient office operations.• Managed Data-entry, Answered calls, and appointment bookings and meeting arrangements.• Performed administrative tasks like mailing, memos, scanning, and copying.• Update the cost-control sheet, follow up with vendors regarding monthly payments, and report expenses.• Recorded employee attendance and track record of the employees on a given project.• Managed office supplies and inventory records.