Matthew Thiel Email and Phone Number

* Spearheaded the development and management of Slalom's core B2C development team, taking on all 12 initial members as direct reports and fostering their career growth through structured onboarding and performance evaluations.* Enhanced team leadership and operational efficiency by training and transitioning three team members into managerial roles, providing comprehensive mentorship and support throughout their development.* Demonstrated versatility and technical expertise by assuming key roles such as technical lead, architect, and senior developer across various client projects, with a significant focus on hands-on development work to meet critical team needs.* Led the implementation of significant integrations and upgrades for a multi-year client project, notably collaborating with ByteDance to enable sales through the TikTok Shop, showcasing an ability to adapt and innovate within the digital commerce space.* Initiated and developed a comprehensive testing suite for a major partner's payment integration, laying the groundwork for automated testing and enhancing the quality assurance processes for existing and future projects.

• Managed team of seven direct reports. Specialized in being a cultural ambassador to new team members.• Helped to foster career advancement through application of trainings, establishing improvement plans for under-performance, and setting achievable goals.• Promoted adherence to best practices and process compliance resulting in increased KPIs for the organization. • Performed quarterly performance appraisals, made salary adjustments, awarded bonuses, and coordinated promotions.

• Worked directly on client engagements to build and release new features for many prestigious brands such as: GoPro, True Religion, Build-A-Bear, Tourneau, Samsonite, D'Artagnan Foods & Mathis Brothers.• Covered additional roles as-necessary to ensure projects remained on-schedule and within budget; eliminating the need for a separate Technical Architect or Project Manager.

• Played key roles in designing and implementing four-brand redesign of Demandware-based ecommerce storefronts• Designed and implemented conversion and migration plans for code and data related to back-end SAP transition which required changes to the ecommerce storefronts• Maintained Demandware ecommerce platform and implemented new features as business requirements shifted• Mentored team members on engineering, processes, and platform best-practices

• Created and implemented issue handling workflow and build / QA processes.• Drove QA processes and production builds.• Rebuilt and enhanced significant parts of product returns UI in storefront and backend.• Implemented ETL tools and constructed graphs for mapping storefront sales data to other systems for reporting.

Worked as an e-commerce consultant on the Aritzia Demandware engagement. Saw the code execution phase of the project through to completion as a primary developer, and subsequent phase as the team technical lead. Assisted business with planning and estimates for related engagements and future client projects.

Constructed and supported Demandware storefronts belonging to several well-known online retailers and brands. Updated and maintained various Demandware cartridges for integrating third-party services for marketing, payment processing, and order fulfillment.

Took client specifications to write an online, native iPhone application for auditing merchandise displays. Project required learning Cocoa iOS frameworks in Objective-C, and using brand-new Xcode tools.

Developed, maintained, and supported data systems for driving education decision-making. Created improved data-translation tools for reporting district student information to state. Worked with administration to build student performance tracking system to help identify specific students who need differing instruction. Large projects used jQuery, PHP, and MySQL to build modern AJAX-compliant web applications. Smaller projects and tools were built with PERL, Objective-C, and FileMaker Pro for prototypes.

Worked with a team to develop web applications for outside clients. Majority of time was spent building components for a customer relations and billing system using PERL, MySQL, and a proprietary web-hosting framework.

Handled internal desktop, server, and network issues while building systems to increase value of limited support resources. Used bash scripts, PERL, PHP, and MySQL to automate maintenance and build status-tracking web applets

Co-developed web-based project management / collaboration system for use by commercial construction companies. Conceived and created dynamic form-builder module to reduce development costs of adding new clients. Used Webridge framework for the majority of the product development, and Active Server Pages with Microsoft SQL Server for smaller auxiliary modules.

Worked with a team to create web-based data systems to handle medical information. Most projects used a combination of ColdFusion, Active Server Pages, and Microsoft SQL Server. Administered department web and database services hosted with Windows NT 4. Occasionally helped with IT datacenter maintenance.

Handled help-desk issues over the phone while using experience from my previous projects to build improved call-tracking tools for my new team. Prototyped initial systems in Microsoft Access and Visual Basic, then rebuilt using Active Server Pages and Microsoft SQL Server.

Worked up through the ranks of front-line phone support to become a second-level resource for my co-workers. Negotiated a special assignment that allowed me to build data systems for team managers. Used available Microsoft Office components and Visual Basic to develop improved call-tracking tools and reports