Michael Thomson Email & Phone Number

Auckland, Nz

Auckland, New Zealand

Auckland, New Zealand

- Focus on identifying and driving IT sourcing market development and service attach opportunities across SME, Corporate, Enterprise, Government and Education. I work closely with our partners to give them access to the right channels in Spark Group, bring new opportunities to market and enhance existing business.- Driving the digital sales strategy for our client sourcing team- bringing new channels to market (Microsoft CSP, Self Service Hardware) and grow/enhance existing channels… Show more - Focus on identifying and driving IT sourcing market development and service attach opportunities across SME, Corporate, Enterprise, Government and Education. I work closely with our partners to give them access to the right channels in Spark Group, bring new opportunities to market and enhance existing business.- Driving the digital sales strategy for our client sourcing team- bringing new channels to market (Microsoft CSP, Self Service Hardware) and grow/enhance existing channels. - Chapter lead for Auckland Licensing Specialist & Licensing BDM Team with 7 direct reports managing an extensive portfolio of customers. Show less

Auckland, New Zealand

The Auckland Licensing Team provides Licensing Services a large number of Auckland and Northern Regions customers, we pride ourselves on being best in market when it comes to services delivered. This role provides the HR function and development for the staff of that team and helping with opportunities/escalations etc.

Auckland, New Zealand

Auckland, New Zealand

Vancouver, Canada Area

Auckland, New Zealand

- Account Management & Outside Sales- Manage a portfolio of SMB, Corporate and Enterprise customers- Align licensing model to achieve customer business goals- Deliver enhancements to customer value proposition including reduced total cost of software ownership and reduced compliance risk- Strongly link licensing strategy with technology and business strategy using ‘best way to buy’ framework- Execution of regular licensing audits for clients, report… Show more - Account Management & Outside Sales- Manage a portfolio of SMB, Corporate and Enterprise customers- Align licensing model to achieve customer business goals- Deliver enhancements to customer value proposition including reduced total cost of software ownership and reduced compliance risk- Strongly link licensing strategy with technology and business strategy using ‘best way to buy’ framework- Execution of regular licensing audits for clients, report results to the client (and suppliers as required) and providing recommendations- Deliver S36 framework activities to drive deployment, adoption, customer satisfaction and agreement renewals- Develop a sound understanding of the clients business, their IT environment, future IT strategy and key drivers of process and policy- Proactive management in securing and identification of rebates opportunities Show less

Auckland, New Zealand

- Assisting Licensing Sales Specialists with attaining 100%+ target achievement - Providing software quotes to customers- Transacting orders and delivering confirmations- Answering customer email and phone queries, providing licensing advice. - Processing credits, returns and deal registrations- Updating forecasts- Attending regular meetings with Auckland corporate and enterprise customers.- Provide cover for Strategists- Send out… Show more - Assisting Licensing Sales Specialists with attaining 100%+ target achievement - Providing software quotes to customers- Transacting orders and delivering confirmations- Answering customer email and phone queries, providing licensing advice. - Processing credits, returns and deal registrations- Updating forecasts- Attending regular meetings with Auckland corporate and enterprise customers.- Provide cover for Strategists- Send out renewal and scheduled billing notifications Show less

Auckland, New Zealand

- Take escalations from 1st level support reps, take ownership of residential and business customer faults and retain until resolved.- Provide training and advice in coaching role to Complex Technical Support Reps- Support of Mobile, Broadband , Dial-up, Email and general computer faults- Book technician call outs as fault diagnosis requires

Auckland, New Zealand

-1st level contact for residential broadband faults-Basic fault diagnosis and escalation to complex technical support reps if standard process did not resolve.

Bachelor Of Business, Management

Achieved top percentile results for Coporate Finance, Investment and Portfolio Analysis, Financial Modelling and Data Analysis. Invited.

Education record