Monica Thornton

Monica Thornton Email and Phone Number

ALASKA | GUAM | HAWAII - LTL/FCL Freight Provider @ SeaWide Express
Monica Thornton's Location
Winston, Georgia, United States, United States
Monica Thornton's Contact Details
About Monica Thornton

Self-directed and highly motivated individual with proven team results in operations and sales. Driven to excel and always looking to improve the customer experience, internal sales team, and revenue to meet and/or exceed company goals.Specialties: Teaching, Training, Customer Service, Project Management, Problem Solving, Customer Relations, and Business Analysis.

Monica Thornton's Current Company Details
SeaWide Express

Seawide Express

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ALASKA | GUAM | HAWAII - LTL/FCL Freight Provider
Monica Thornton Work Experience Details
  • Seawide Express
    Corporate Accounts N.A. - Us Domestic Offshore Ocean Ltl/Fcl
    Seawide Express Jan 2020 - Present
    Atlanta, Ga, Us
  • Seawide Express
    Administrrative Operations Manager - Us Domestic Offshore Ocean Ltl/Fcl
    Seawide Express 2015 - Present
    Atlanta, Ga, Us
    "The Smart Solution to Offshore and International Shipping"Specializing in Domestic LTL Ocean Freight Consolidation ServicesOperations Manager for all Administrative/Operations staff in US offices. Oversee all staff providing customer operations and sales support, daily operations - quoting/booking/tracking, billing AR/AP, internal TMS systems, external customer TMS, website and social media maintenance. 5 years of Corporate and National Account Sales and management, Customer and Carrier Relations, Team Building, Creative Problem Solving, Credit AR/AP Problem Solving and Carrier Dispute Resolution.I have served in a variety of roles necessary in launching, growing and developing the company from its inception - ie; customers/carriers/staff; sales, operations, systems, TMS development/programming, carrier/contract negotiation, executive assistant duties, AP, TMS/software development, marketing materials design, social media content management, website design and management, employee training, customer and carrier pricing, legal document preparation, licensing, and all other needed/applicable efforts to conduct, grow and improve our businessThis position has allowed me to leverage and utilize my professional experience/knowledge in UPS Express/Small Parcel, LTL, FTL, Ocean and International LTL and Container Shipping as well as Supply Chain Management and services. Additionally, my 3PL division and employee management/development experiences have aided in developing our own carrier contract negotiations and personnel development in these markets/systems. Additional responsibilities for managing an Administrative Operations team across three states for hiring, onboarding, training and development, PRP/PMP reviews and goal setting for yearly compensation changes.
  • Coe Brook Creations / Hexsigndesign
    Artist
    Coe Brook Creations / Hexsigndesign 1999 - Present
    15+ years experience designing and painting custom made hex signs. Original designs reproduced professionally to limited edition prints on canvas, gift items including key chains, shirts, glass magnets, ornaments, coasters and other items for retail sale, as well as original designs direct to refurbish furniture and other wood items.For retail sales opportunities please message me direct. Many of my designs are listed for sale on EBay under user Monicat1977 - please check out those listings!Also, for upcoming shows/events dates/locations please send request. I do accept referrals and requests to participate in shows, fairs and other events.
  • Unishippers
    Ups & Ltl Sales / Shipping Consultant
    Unishippers 2011 - Jan 2015
    Dallas , Texas, Us
    Top Ten sales rep in National Sales Ranking for sales of UPS Express account sales in 2014. Knowledgeable, professional and diligent in identifying opportunities and bringing solutions. UPS Express / Small Parcel Account Sales and Customer Management as a Reseller of the UPS brand - LTL/FTL, International Freight and TMS sales/development/training and account management in the SouthEastern region.
  • Novelis
    Spbu/Automotive Supply Chain Management
    Novelis Jan 2010 - Sep 2011
    Atlanta, Ga, Us
    -Forecast/inventory/supply chain management of major North American automotive, Distributor and OEM accounts inluding metal production, warehousing, inventory and EDI/ASN shipment control for materials in excess of 50 Million pounds yearly.-Sales order entry and maintenance for automotive development parts, service parts, and production parts.-Sales order entry for Distributor/OEM product orders and trials.-Maintenance of billing/invoicing to customer accounts in excess of $100Mil/yearly.-Accountability for compliance to procedures in daily job duties, programs, customer service and yearly individual/team goals/KRA's.-Purchasing from LME, pricing, quoting and account rectification for pricing discrepancies.-Lean Training - completed white and yellow belt training. Looking to continue training to attain Black Belt.-Completion of Franklin Covey "7-Habits of Highly Effective People" and implementation into daily work habits, duties, planning and communication/interaction with coworkers and customers.
  • Panther Premium Logistics
    3Pl Division - Customer Service Manager
    Panther Premium Logistics Apr 2006 - Feb 2010
    Medina, Oh, Us
    Expedited Freight Services Management of 40 + member team covering 24/7 shifts 365 and overseeing $8M+ monthly AR.Business development within team to meet daily/monthly goals, outcalls, customer service issues, paperwork/billing and maintenance of shipments.Accountability for team compliance to procedures and developments in daily job duties, systems/programs, cold calling and all aspects of customer service including company revenue within team.Analysis and reporting of team productivity, customer gainers/decliners, service failures, negative profit margin shipments, quoting compliance and overall staff issues/outcomes.Proven ability to drive revenue increase within managed team.Proven ability to lead team in reaching monthly individual goals with sustained success throughout the team.2009 Recognition - 1st Quarter/Presidents Club /2nd Quarter Top Revenue Producer.
  • Diocese Of Cleveland
    Junior High School Science Teacher
    Diocese Of Cleveland Aug 2000 - Jul 2006
    Cleveland, Ohio, Us
    Teacher grades 5-8; Science, Health, Mathematics (Algebra), Reading, Writing/Penmanship, Religious studies, History, and Art. CYO Girls Volleyball CoachDirector for Local Science Fair / Judge Ohio State Science Fair

Monica Thornton Skills

Supply Chain Management Leadership Training Operations Management Business Development Sales Transportation Team Leadership Logistics Customer Service Program Management Purchasing Management Supply Chain Project Planning Budgets Team Building Inventory Management Project Management Business Analysis New Business Development Contract Negotiation Freight Teaching Negotiation Pricing Account Management Truckload 3pl Cold Calling Process Improvement Time Management Shipping Teamwork Team Management Warehousing Trucking Transportation Management Microsoft Excel Logistics Management Procurement Strategic Planning Sales Management Air Freight Warehouse Operations Microsoft Office Microsoft Word Third Party Logistics

Monica Thornton Education Details

  • Marquette University
    Marquette University
    Anthropology/Studio Art
  • Ashland University
    Ashland University
    Masters Education
  • Saint Joseph Academy (Cleveland, Oh)
    Saint Joseph Academy (Cleveland, Oh)
    High School Diploma
  • Fairview High School
    Fairview High School

Frequently Asked Questions about Monica Thornton

What company does Monica Thornton work for?

Monica Thornton works for Seawide Express

What is Monica Thornton's role at the current company?

Monica Thornton's current role is ALASKA | GUAM | HAWAII - LTL/FCL Freight Provider.

What is Monica Thornton's email address?

Monica Thornton's email address is mo****@****ail.com

What is Monica Thornton's direct phone number?

Monica Thornton's direct phone number is +177071*****

What schools did Monica Thornton attend?

Monica Thornton attended Marquette University, Ashland University, Saint Joseph Academy (Cleveland, Oh), Fairview High School.

What are some of Monica Thornton's interests?

Monica Thornton has interest in Exercise, Home Improvement, Reading, Shooting, Sports, Hockey, Watching Hockey, Fishing, Home Decoration, Watching Sports.

What skills is Monica Thornton known for?

Monica Thornton has skills like Supply Chain Management, Leadership, Training, Operations Management, Business Development, Sales, Transportation, Team Leadership, Logistics, Customer Service, Program Management, Purchasing.

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