Monica Thornton Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga, Us

"The Smart Solution to Offshore and International Shipping"Specializing in Domestic LTL Ocean Freight Consolidation ServicesOperations Manager for all Administrative/Operations staff in US offices. Oversee all staff providing customer operations and sales support, daily operations - quoting/booking/tracking, billing AR/AP, internal TMS systems, external customer TMS, website and social media maintenance. 5 years of Corporate and National Account Sales and management, Customer and Carrier Relations, Team Building, Creative Problem Solving, Credit AR/AP Problem Solving and Carrier Dispute Resolution.I have served in a variety of roles necessary in launching, growing and developing the company from its inception - ie; customers/carriers/staff; sales, operations, systems, TMS development/programming, carrier/contract negotiation, executive assistant duties, AP, TMS/software development, marketing materials design, social media content management, website design and management, employee training, customer and carrier pricing, legal document preparation, licensing, and all other needed/applicable efforts to conduct, grow and improve our businessThis position has allowed me to leverage and utilize my professional experience/knowledge in UPS Express/Small Parcel, LTL, FTL, Ocean and International LTL and Container Shipping as well as Supply Chain Management and services. Additionally, my 3PL division and employee management/development experiences have aided in developing our own carrier contract negotiations and personnel development in these markets/systems. Additional responsibilities for managing an Administrative Operations team across three states for hiring, onboarding, training and development, PRP/PMP reviews and goal setting for yearly compensation changes.

15+ years experience designing and painting custom made hex signs. Original designs reproduced professionally to limited edition prints on canvas, gift items including key chains, shirts, glass magnets, ornaments, coasters and other items for retail sale, as well as original designs direct to refurbish furniture and other wood items.For retail sales opportunities please message me direct. Many of my designs are listed for sale on EBay under user Monicat1977 - please check out those listings!Also, for upcoming shows/events dates/locations please send request. I do accept referrals and requests to participate in shows, fairs and other events.

Dallas , Texas, Us

Top Ten sales rep in National Sales Ranking for sales of UPS Express account sales in 2014. Knowledgeable, professional and diligent in identifying opportunities and bringing solutions. UPS Express / Small Parcel Account Sales and Customer Management as a Reseller of the UPS brand - LTL/FTL, International Freight and TMS sales/development/training and account management in the SouthEastern region.

Atlanta, Ga, Us

-Forecast/inventory/supply chain management of major North American automotive, Distributor and OEM accounts inluding metal production, warehousing, inventory and EDI/ASN shipment control for materials in excess of 50 Million pounds yearly.-Sales order entry and maintenance for automotive development parts, service parts, and production parts.-Sales order entry for Distributor/OEM product orders and trials.-Maintenance of billing/invoicing to customer accounts in excess of $100Mil/yearly.-Accountability for compliance to procedures in daily job duties, programs, customer service and yearly individual/team goals/KRA's.-Purchasing from LME, pricing, quoting and account rectification for pricing discrepancies.-Lean Training - completed white and yellow belt training. Looking to continue training to attain Black Belt.-Completion of Franklin Covey "7-Habits of Highly Effective People" and implementation into daily work habits, duties, planning and communication/interaction with coworkers and customers.

Medina, Oh, Us

Expedited Freight Services Management of 40 + member team covering 24/7 shifts 365 and overseeing $8M+ monthly AR.Business development within team to meet daily/monthly goals, outcalls, customer service issues, paperwork/billing and maintenance of shipments.Accountability for team compliance to procedures and developments in daily job duties, systems/programs, cold calling and all aspects of customer service including company revenue within team.Analysis and reporting of team productivity, customer gainers/decliners, service failures, negative profit margin shipments, quoting compliance and overall staff issues/outcomes.Proven ability to drive revenue increase within managed team.Proven ability to lead team in reaching monthly individual goals with sustained success throughout the team.2009 Recognition - 1st Quarter/Presidents Club /2nd Quarter Top Revenue Producer.

Cleveland, Ohio, Us

Teacher grades 5-8; Science, Health, Mathematics (Algebra), Reading, Writing/Penmanship, Religious studies, History, and Art. CYO Girls Volleyball CoachDirector for Local Science Fair / Judge Ohio State Science Fair

Ba, Anthropology/Studio Art

Masters Education

High School Diploma

Education record