Reporting to: IT Infrastructure ManagerResponsibilities:• Responsible for Data Center operations for DataGear Systems and devices.• Responsible for Monitoring, Managing and Maintaining all servers to archive hardware utilization and best performance.• Responsible for Installing, Operating and Monitoring Hardware Servers and Storage.• Responsible for Operating, Monitoring and Securing Network Infrastructure.• Responsible for Responsible for Controlling and Securing access to DataGear Network infrastructure Through VPN.• Responsible for Managing, Monitoring and Maintaining VMware vCenter Infrastructure.• Responsible for Managing, Monitoring and Maintaining Microsoft Domain Services.• Responsible for Managing and Maintaining Servers operating systems (Windows/Linux) .• Responsible for Deploying, configuring and Managing different web servers (TomCat/WebLogic/WebSphere) .• Responsible for Maintaining connectivity with different DataBase Systems (MS-SQL/Oracle) .• Responsible for Managing and Maintaining Data Center Systems Backups policies.• Responsible for Manage DataGear Published Services (FTP/Mail/Website).• Responsible for Deployment of Infrastructure Services for R&D Team.• Responsible for Deployment of Infrastructure Services on client side.• Responsible for Deployment of Business Apps (DataGear/SAS/Oracle OFSAA) on client side.• Act as a Second layer of support for DataGear Clients.• Responsible for Planning/Deploying New Systems and Services based on business needs.• Responsible for Creating system documentation and ensure they are updated.

Reporting to: Regional IT ManagerResponsibilities:• Plan, direct and deploy IT infrastructure services and systems, and control IT budget.• Develop and maintain policies and procedures, ensuring projects are completed within agreed timelines and best practices are adopted.• Lead, Manage IT team (Helpdesk, Technical Support, Application Support) to maintain stable and fully operational IT environment • Lead, Manage IT projects (Planning the resources, budget, and needed time frame).• Plan future IT requirements and procedures in terms of timelines and resources.• Advise on the technical specification relating to the development or procurement of new information systems or IT infrastructure.• Develop and deliver regular communications and release notes in relation to system changes and enhancements• Analyzing business requirements, and aligning the information systems with the organization defined processes. • Fully support new system developments and projects ensuring requirements are gathered, documented, training is delivered and business sign off achieved.• Assure quality of specifications, ensure testing is made, and control quality and delivery times of the provided services.• Maintain and monitor voice/data network and overlook end to end support (LAN & WAN).• Ensuring security thresholds and optimum access rights are in place.• Advice, train and mentor colleagues and key users to ensure good understanding of information systems and processes.• Guaranteeing support is provided to end users at the level of their hardware and software based on the defined policies and procedures, on defined time frame for resolutions. • Act as the primary point of contact with IT Partners, guaranteeing SLAs take place.

Project: Operation of ERI DataCenterClient: Egyptian Research InstituteRole : Senior Data Center Operation ManagerResponsibilities:. DC operations for ERI Data Center Systems and devices· . Monitoring ERI DC and Infrastructure performance.. Securing ERI Infrastructure and Services.. Managing Network Backups.. Maintaining endpoint Security.· Create system documentation and ensure they are updated.· Writing scripts for network operation and automation.Technologies Involved:Cisco Switches - Cisco Nexus Switches - Cisco FirePower - Cisco ISE - Cisco WLC - Cisco UCS - Dell Servers - Sophos XG - MS Hyper-v - MS Windows Server - MS Exchange - Vmware vSphere - EMC Isilon - Linux (Centos/Ubuntu) - Kaspersky KSC - WhatsupGold

Shift Basis + on call 24/7Responsibilities: (System IT Engineer)• Reporting to: Communications and IT Manager • Operating, Monitoring and Securing Network Infrastructure• Operating and Monitoring Hardware Servers and SAN Storage.• Managing the Virtual Infrastructure for IT Systems.• Managing, Monitoring and Maintaining Microsoft Domain Services.• Maintain End-Point Security.• Writing scripts for network operation and automation.• Managing, Monitoring and Maintaining Airport Systems Servers.• Manage and Monitor IP-CCTV system and giving support to Airport Security team.• Create system documentation and ensure they are updated.• Creating Plans for System Upgrade and Schedule System Maintenance downtime.• Supervise Maintenance Contractors and Service Providers.Responsibilities: (Engineering Duty Manager)• Act as Comm/IT Department Head• Act as Engineering department head• Co-operate with Airport Duty Manager to operate the Airport• Reports directly to Airport Management Head.Technologies Involved:Cisco Switches - Cisco CUCM - Cisco WLC - Cyberoam - Fortigate - HP Servers - Dell Servers - EMC VNX - MS Windows Server - MS Exchange - Linux - Vmware vSphere - Kaspersky Security center - Python

Reporting to: IT ManagerResponsibilities:• Maintain System Documentation UP-TO-DATE• Managing, Monitoring and Maintaining Microsoft Domain Services • Managing, Monitoring and Maintaining EAMS Mailing System• Managing, Monitoring and Maintaining EAMS Web Services.• Manage Servers and Systems Backups and Monitoring and Maintaining Tape Library• Administrating, Monitoring and Securing Network Infrastructure• Maintain End-Point Security.• Mentor Technical Support team and Giving L3 Support.• Supervise Maintenance Contractors and Service Providers.• Preparing Technical Details for new Tenders.• Giving Training to the new employees.Technologies Involved:Cisco Switches - Cisco ASA - Cisco CUCM - HP Blase Servers - HP Tape Library - MS Windows Server - MS SQL Server - MS Exchange - Vmware vSphere - Mcafee ePO

Reporting to: IT Team LeaderResponsibilities:• IT Help Desk L1/L2• Administrating, Monitoring and Securing Network Infrastructure • Managing, Monitoring and Maintaining Microsoft Domain Services • Administrating SharePoint Server and IT Portal Site (Development and administration)• Creating Virtual Machines and managing Snapshots• Administrating End-Point Security.Technologies Involved:Cisco Switches - Cisco routers - Cisco ASA - HP Servers -MS Windows Server - MS Exchange - MS SharePoint - Vmware vSphere - Mcafee ePO

On-Job training after MCIT Scholarshipworks as CISCO specialized network engineer