Michael Keenan Email & Phone Number

Watertown, Massachusetts, United States

Watertown, Ma

While serving as a project manager, I quickly became the team lead for for analyzing product and operational metrics within the department. Within 16 months I moved full time into a business intelligence and analytics role and was promoted to Senior Associate.

Watertown, Ma

As part of the operations team, I served as a project manager coordinating the delivery of electronic data exchanges between athenahealth clients and a variety of stakeholders including vendor IT teams, laboratories, hospital systems, and other healthcare service providers. I was responsible for effectively managing and coordination with a number of different parties to implement these electronic data exchanges of clinically-related information. I quickly became an expert in HL7 technical specifications, authoring and managing athenahealth’s 2.3.1 and 2.5.1 HL7 message version ORU specification guides for clinical integrations.

Framingham, Ma

• Product expert in MEDITECH Magic and Client/Server software with a specialization in Medical Records and Scanning/Archiving applications. Regularly interacted with integrated applications and workflows involved in the acute care patient cycle.• Provided software training and seminars to both colleagues and external clients through both presentations and documentation. Led and managed on-site visits for client software implementations and optimization of software use and workflows.• Served as a main client contact for upwards of 70 clients at a time, with responsibilities ranging from application support, training, and troubleshooting to software setup advisement for optimal usage or meeting Meaningful Use measures.

Bay Shore, Ny

- Developed the company web site using Joomla Content Management System and HTML/CSS.- Used Search Engine Optimization techniques to improve site visibility.- Coded and corrected cross-browser compatibility issues.