Mark Kristensen Email & Phone Number

Glass artist creating a variety of fused and stained glass art, including- jewelry- display art- functional art- home decor

Manchester, Uk, Gb

Contracted Epic consultant working on post-implementation support, break-fixes and optimization projects.- Interface Error Management; defining and implementing error capture strategy, building interface error work queues and working with application and ancillary teams to define and document resolution processes.- SU and Version Upgrade support; review, test and documentation of NOVA notes. SU and Upgrade golive support.- Support for external Material Management system version upgrade and continued rollout to new services and theaters.

Manchester, Uk, Gb

Contracted consultant working on Epic implementation.- Design, build, testing and early golive support of Incoming Materials Management interfaces from 2 separate procurement and OR usage logging systems.- Data, segment and field mapping between Epic and other ancillary systems- Interfaces worked on included ADT, Scheduling, Outgoing Ancillary Orders, Custom Incoming Beaker Results, Transcriptions, Outgoing Referrals- Creating Interface engine transformation documentation- Creating interface test scripts- Planning and executing interface unit and functional testing

Bronx, Ny, Us

Contracted consultant working on rollout of Epic to 3 newly affiliated facilities.- Design and build of flat file to HL7 Incoming Materials Management interfaces from 3 separate data source systems- Data, segment and field mapping between Epic and ancillary systems- Creating Interface engine transformation documentation- Creating interface test scripts- Planning and executing interface unit and functional testing

Danville, Pa., Us

Contracted consultant working on implementation of interfaces between Epic and Research module.- Design and build of Outbound Scheduling interface- Design and build of Outbound Surgical Case Scheduling extract and conversion to HL7 interface- Design and build of Inbound Flowsheets interface- Design and build of Inbound Scanned Documents interface- Data, segment and field mapping between Epic and ancillary systems- Creating Interface engine transformation documentation- Wrote interface test scripts- Planning and executing interface functional testing- Post golive support

Greensboro, North Carolina, Us

Contracted consultant managing Interface Error Management project.- Analysis of interface errors on ePrescribing interfaces- Followups to previously implemented Error Work Queues- Training and mentoring FTEs on Interface Error Work Queue build and maintenance

Baltimore, Md, Us

Contracted consultant working on Epic Inpatient implementation.- Design and build of Outbound LRI Lab results interface- Design and build of Outbound Orders to Lab Instruments interface- Design and build of Outbound Medication Orders interface- Design and build of Outbound Post Coding interface- Mapping of Outbound ADT interface- Data, segment and field mapping between Epic and ancillary systems- Creating Interface engine transformation documentation- Planning and executing interface functional testing- Mentoring of client’s FTEs- Roving Troubleshooter role, assisting across all interfaces

Greensboro, North Carolina, Us

Contracted consultant managing Interface Error Management project.- Analysis of interface errors across 60 interfaces- Design of Interface Error Management Policy and Procedures- Design of Interface Error Work Queue implementation strategy- Design and build of Interface Error Work Queues across 60 interfaces- Migration from Interface Error Logs to Interface Error Work Queues- Documentation of interface error resolutions- Training and mentoring FTEs on Interface Error Work Queue build and maintenance- Analysis of double-version Epic upgrade impact to interface errors

Pinehurst, North Carolina, Us

Contracted consultant working on Epic implementation, backfill for departed FTE- Design and build of Outbound Reference Lab results interface- Mapping of Outbound ADT interface- Mapping of Outbound Orders interfaces- Mapping of Outbound Provider Maintenance interface- Mapping of Inbound Results interfaces- Mapping of Inbound Transcriptions interface- Mapping of Inbound Deficiencies interface- Performed data, segment and field mapping between Epic and ancillary systems- Wrote interface engine transformation documentation- Wrote interface test scripts- Planned, conducted and documented testing of interfaces- Setup of and training on Interface Error Work Queues - Mentoring of client’s FTEs

Arlington, Texas, Us

Contracted consultant working on Epic Community Connect implementation.

Hillerod, Capital Region, Dk

Contracted consultant working on Epic implementationInitially contracted to assist in SER conversion and integration, transitioned to general conversion& integration troubleshooter, providing guidance, assistance and mentoring to client’s FTEs.- Mentoring of client’s FTEsConversion, SER- Analysis of SER source system data and structureIntegration, SER- Design of Provider Maintenance InterfaceConversion, Notes/Transcription- Analysis of Notes source systems data and structure- Design of Notes conversion interface, including data, segment and field mapping- Writing test scripts for Notes conversionsConversion, Clinical Observations- Analysis of Clinical Observations source systems data and structure- Design of Clinical Observations conversion interface, including data, segment and field mapping- Writing test scripts for Clinical Observations conversion

Short term contract to backfill for FTE Epic Bridges Support resource on leave. Assisted with new interface implementation.- Backfill for Interface Support Lead- Design of Outbound Registration/ADT interface to cardiology system- Created interface engine specifications for Outbound Registration/ADT interface- Created interface test scripts for Outbound Registration/ADT interface- Provided assistance to FTEs in analysis of misc. interface and application functionality issues

Tulsa, Oklahoma, Us

Contracted consultant working on Epic implementation.Worked with FTE team of HL7 analysts on current state analysis, future state analysis, writingsystem requirements, technical specifications and Business Requirements. Built future stateinterfaces and performed interface testing. Provided golive and post golive support. Worked with application teams to develop Interface Error Workqueues and training materials. Participated in post golive break-fix and optimization, working with application and ancillary support teams to determine root causes and test and implement solutions.- Mentoring of client’s FTEs- Performed current-to-future state analysis- Responsible for design and build of Outbound Registration/ADT interface- Responsible for design and build of Outbound Scheduling interface- Responsible for design and build of Outbound Case Scheduling interface- Responsible for design and build of Outbound Dietary Orders interface- Responsible for design and build of Outbound Vaccinations interface- Responsible for design and build of Outbound Provider Update interface- Responsible for design and build of Outbound Problem List interface- Assisted in design and build of Inbound Transcription interface- Performed data, segment and field mapping between Epic and ancillary systems- Designed and implemented Error Workqueues and developed training materials- Planned, conducted and documented testing of interfaces- Golive support- Post golive support- Post golive optimization analysis, development and implementation

Downers Grove, Il, Us

Contracted consultant working on Epic expansion and optimization.Worked on implementing new interfaces between Epic and new ancillary applications as well as standardizing and consolidating existing interface feeds.- Mentoring of client’s FTEs- Implementation of new ADT interface feeds from existing Epic interface(s)- Implementation of new Inbound Financial Transactions interface- Implementation of new Outbound Scheduling interface- Implementation of new In- and Outbound Beaker Lab Instruments interfaces - Standardizing and consolidation of Outbound ADT post interface engine implementation- Performed data, segment and field mapping between Epic and ancillary systems- Planned, conducted and documented testing of interfaces- Designed and implemented Error Workqueues and developed training material for external teams

Detroit, Mi, Us

Contracted consultant working on Epic implementation.Worked with team of 9 analysts working on both clinical and non-clinical interface design, build, testing and implementation. Interfaces included Inbound ADT from multiple external registration systems, Outbound ADT to 20+ ancillary systems, Outbound Scheduling, Inbound Transcriptions including partial dictation functionality.- Mentoring of client’s FTEs- Performed current-to-future state analysis- Assisted in design and build of Inbound Registration/ADT interfaces- Assisted in design and build of Outbound Registration/ADT interfaces- Assisted in design and build of Outbound Scheduling interfaces- Assisted in design and build of Inbound Transcription interface- Performed data, segment and field mapping between Epic and ancillary systems- Assisted external teams in Category List Cross Mapping tasks- Designed and implemented Error Workqueues and developed training material for external teams- Wrote interface test scripts- Planned, conducted and documented testing of interfaces- Golive support

Hartford, Connecticut, Us

Contracted consultant working on Epic implementation/conversion.- Gathering and writing Epic Interface Project Charter- Gathering and writing Epic Interface Project Requirements for individual interfaces- Performed current-to-future state analysis- Designed and built in and outbound Registration/ADT interfaces- Designed and assisted in building inbound Transcription interface- Designed and assisted in building outbound Lab Orders and inbound Lab Results interfaces- Performed data, segment and field mapping between Epic and ancillary systems- Wrote interface test scripts- Planned, conducted and documented testing of interfaces- Performed conversion scope analysis- Assisted in conversion interface design- Mentoring of client’s FTEs

Saint Louis, Mo, Us

Contracted consultant working on Epic implementation/conversion.- Gathering and writing Epic Interface Project Requirements for individual interfaces- Performed current-to-future state analysis- Designed and assisted in building in and outbound Registration/ADT interfaces- Performed data, segment and field mapping between Epic and ancillary systems- Assisted in design and building of outbound Lab Orders and inbound Lab Results interfaces- Assisted in design and building of inbound Transcription interfaces- Assisted in design and building of in and outbound Radiant interfaces

Baltimore, Md, Us

Contracted consultant working on Epic Bridges error log analysis.- Interface error resolution for backlog of 200,000+ interface errors- Analysis to identify failure points such as table mappings, profile variable misconfigurations and inconsistent data formatting- Provide interface and/or workflow optimization recommendations including changes to Bridges Profile Variable configuration and Epic Translation Table, interface engine translations modifications and ancillary application data handling

Vancouver, Washington, Us

Contracted consultant assisting with EMR conversion to Epic.Analysis, build and testing of Epic Bridges interfaces to support new install of Epic Model system.- Performed current-to-future state analysis- Designed and built Registration/ADT interfaces- Designed and assisted in building inbound Transcription interface- Designed and assisted in building outbound Lab Orders and inbound Lab Results interfaces- Performed data, segment and field mapping between Epic and ancillary systems- Wrote interface test scripts- Planned, conducted and documented testing of interfaces- Mentoring of client’s FTEs

Grand Rapids, Mi, Us

Contracted consultant responsible for version upgrade of Epic, Bridges module.Analysis, build and testing to ensure seamless upgrade from Epic Spring 2007 to Epic Summer 2009 version.- Current state analysis- Writing testplans- Planning and conducting testing of all interfaces

Reston, Virginia, Us

Sutter Health, Sacramento:Epic Bridges error log analysis: Provided analysis to identify failure points and possible interface optimization.Epic EHR Implementation: Provided pre- and post implementation build and support for EHR rollout.

Danville, Pa., Us

Primary analyst for Epic Registration interfaceAnalysis, development and build of interface handling for new interfaced applications.Testing of interface handling for new and existing interfaced applications.General support and troubleshooting of interfaces. Secondary analyst for Epic Transcriptions interfaceClinical workflow analysis as relates to Epic transcriptions/results filing and handling for new applications and/or new filing types.Testing of interface handling for new and existing interfaced applications.General support and troubleshooting of interfaces. Supervising analyst for Epic Scheduling interfaceClinical workflow analysis as relates to implementation of new Epic Scheduling interface. Tertiary support of other clinical interfaces such as lab orders/results and dietary orders.

AOR: Diagnostics, service and repair of customer PCs; assembly, software installation and testing of new machines; service and maintenance of commercial clients networks/servers/user stations. Selected commercial clients: Amtek Computer Services:Storage Tek Library Service Engineer, t/s, diagnostics and repair/replacement of tape backup robotic storage systems. Honeywell: Deskside Assistance Service Technician, installation of new PCs, service onexisting PCs, printers, network.Windows NT, Windows 2000, Windows XP, Novell Netware. Papalia Financial: Maintenance of all hard- and software.Windows NT, Windows 2000, Windows XP, Novell Netware. Lowe’sLoss Prevention computer system technician.

Services included IT consulting, HTML programming/Webmaster,Freelance Graphic Design artist. Main Clients/Tasks: Sound Solution Inc.Design of website and graphics such as logo and software GUI’s. Tax Service PlusDesign of website.Hardware repair, replacement and maintenance.

IT, media and management consulting company. Main clients/tasks: MZ Software:AOR: General administration, personnel, purchasing and sales.Maintenance of 20 PC Windows NT based network.Position equivalent to General Manager. Accomplishments: 400% revenue increase, 31% relative cost reduction. Heading company expansion from 3 employees to over 20 employees with more than an 8-fold increase in profits. Multimedia Center ApS.:Establishing a b2b department, specializing in network cafes.Providing customer IT needs analysis and assessments prior to sale. Accomplishments: Established company’s b2b department, building sales to over $40,000 within the first year. Increased public visibility through ad campaigns and marketing materials. Rask & Raa:Web and graphic design work for print ads and internet publishing. Accomplishments: Multiple awards for internet ads/marketing projects (see “Awards” section below). TransInt Corp.:Structuring of administration system.Creation of sales brochures.Implementation of PC network. Accomplishments: Increased public visibility through website and marketing materials. NPO Stop Vandalism in Malmö:Services included areas of organizational and structural rebuilding, general management and development and implementation of website as well as computer consulting and maintenance of PC Network. Husumgade Elementary/Middle School:IT Tech responsible for maintenance and upgrading of existing computer equipment as well as implementation of new equipment.

Media and financial consulting companyPrimary areas of responsibility:Fundraising, marketing, office administrationAccomplishments: Increased number of allocated EU funds to Danish organizations/projectsAssisted in planning, promoting and executing the first international convention of youth anti-violence organizations