Mustafa Talaat Email & Phone Number

Cairo, Cairo Governorate, Eg

Scope of work:▪ Initiate and lead human resource programs and projects▪ Formulate strategic and practical plans to address human resource matters▪ Help establish control systems for compliance with business methods and HR practices

Scope of work:Effectively administer employee benefits plans and policies, compensation, recruitment, and acting as a supervisor for the other functions.

Giza Governorate, Egypt

Scope of work:Acting as head of HR in running all daily HR operations including sourcing, hiring, interviewing staff, administering pay & benefits, enforcing the company's policies, and overseeing & ensuring the smooth running of all aspects of HR.Achievements:▪ Create and develop the company's Policies & Procedures.▪ Enhance a talent pool of applicants to fulfill the current/future needs of all job levels.▪ Enhance new hires' quality by acquiring talents using competency-based interviews. (CBI)▪ Develop job descriptions for all current/new jobs.▪ Enhance and implement a Performance Management System (PMS).▪ Develop work procedures to comply with ISO 9001-2015 standards to be certified.

Dokki, Giza.

Scope of work:Sourcing candidates through various channels, planning & conducting interviews and selection procedures and hosting or participating in career events, and building a talent pipeline.Achievements:▪ Design and develop all recruitment forms to enhance efficiency in all processes such as online/manual application forms, and selection metrics.▪ Enhance new hires' quality by acquiring talents using CBI (competency-based interview) and implementing new selection tools such as psychometric, numerical, IQ, and technical assessments.▪ Fulfill the planned workforce for the new 4 branches and warehouse with a total of around 1000 employees in addition to the replacements of the current branches.

Beverly Hills, Giza.

Scope of work:Manage and coordinate the HR programs and policies and assist in employee relations, recruitment and retention strategies, performance management review, training initiatives, conflict resolution, and HR policies and practices, and advise the store management regarding employee relations and HR policies and procedures.Achievements:▪ The lowest turnover rate compared to other branches by enhancing the motivational work environment and retention procedures.▪ Decreased payroll mistakes by 100% in the last 6 months.▪ Best branch award in 2016.

Dokki, Giza.

Scope of work:Perform all administrative functions including handling all internal and external communication channels, maintaining the appropriate filing system and documentation, database controlling, and supporting the recruitment process.Achievements:▪ Increased customer satisfaction by enhancing the quality of the service.▪ Create reports for all the administrative operations to enhance continuous development

Technological Village

Scope of work:Answer customers’ inquiries and provide professional support with complete, and accurate information regarding products & services and appropriate solutions for their complaints.Achievements:▪ Top achiever for 6 months.▪ Delegated as a co-trainer to conduct technical training for the newcomers for 6 months

Dokki, Giza.

Scope of work:Support personnel section in tracking and following up employees' attendance, absenteeism, files’ documentation, and payroll process.Achievements:▪ Participated in creating the organizational structure.▪ Complete all hiring documents for all employees, and set up a filing system.Education

Postgraduate Diploma, Social Work In Educational Field, Very Good

Bachelor'S Degree, Social Work, Very Good