AeroLeads people directory · profile
Michael Morales Email & Phone Number
Service Delivery Director
at
Ellipsys
2 work emails found
@starbucks.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Service Delivery Director
Location
Greater Seattle Area, United States, United States
Company size
Who is Michael Morales? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Michael Morales is listed as Service Delivery Director at Ellipsys, a company with 10 employees, based in Greater Seattle Area, United States, United States. AeroLeads shows a work email signal at starbucks.com and a matched LinkedIn profile for Michael Morales.
Michael Morales previously worked as Product Manager at Starbucks and Senior Systems Analyst - Device Product Team at Starbucks. Michael Morales holds Bachelor Of Arts - Ba, Liberal Studies from Arizona State University.
Company email context
Email format at Ellipsys
This section adds company-level context without repeating Michael Morales's masked contact details.
*@starbucks.com
71% confidence
AeroLeads found 2 current-domain work email signals for Michael Morales. Compare company email patterns before reaching out.
Profile bio
About Michael Morales
Michael Morales is a Service Delivery Director at Ellipsys. He possess expertise in retail, customer service, leadership, social networking, management and 15 more skills.
Listed skills include Retail, Customer Service, Leadership, Social Networking, and 16 others.
Current workplace
Michael Morales's current company
Company context helps verify the profile and gives searchers a useful next step.
Ellipsys
13 roles
Michael Morales work experience
A career timeline built from the work history available for this profile.
Apr 2023 - Present
Senior Systems Analyst - Device Product Team
Digital Experience Management, Endpoint Management & Device Lifecycle
Aug 2021 - Apr 2023
Agent Effectiveness Manager - Performance & Continuous Improvement
Performance and continuous improvement manager working with cross-functional business partners to deliver measurable and sustainable processes that elevate the customer and Partner experience. Responsible for developing and maintaining organizational key performance indicators.
Jul 2020 - Aug 2021
Senior Business Analyst
Translated operational business goals into actionable projects to be digested by finance, technology, and Shared Services teams. Developed and maintained relationships with cross-functional business partners. Built and managed the program for the Shared Services technology project intake portfolio supporting contact center agent readiness.
Dec 2018 - Jul 2020
Process Advisor
Cross functionally designed, implemented, and improved new/existing processes for the Starbucks Contact Centers, Starbucks Business Operations, and external business partners. Utilized Lean, Six Sigma, and continuous improvement strategies as a consultant on projects and processes. Provided technical documents to communicate processes effectively.
May 2017 - Dec 2018
Service Desk Analyst Ii
Worked with a team of 8 analysts to identify major technical problems and help develop solutions for future troubleshooting. Provided Tier 1 analysts with a support line to give guidance on more complex technical issues. Applied analytical skills to troubleshoot a variety of matters escalated from multiple different technology teams.
Dec 2016 - May 2017
Service Desk Analyst I
Tier 1 analyst at the Starbucks Technology Service Desk responsible for diagnosing, documenting, and leading partners to resolution regarding technical issues.
Apr 2016 - Dec 2016
Music Director
Current
Trinitas Church
Managed volunteers and was responsible for leading music for the congregation weekly. Responsible for the instruction and the growth of the church’s musical abilities. Attended staff meetings and helped guide the musical direction of the church.
Jan 2012 - Present
Music Director
Crossroads Presbyterian Fellowship
Managed volunteers and was responsible for leading music for the congregation weekly. Responsible for the instruction and the growth of the church’s musical abilities. Attended staff meetings and helped guide the musical direction of the church.
Jan 2014 - Sep 2017
Sales Lead
Led a team of 4 to develop sales strategies, achieve sales goals, and complete clothing retail tasks. Gained responsibility for the stock team and used LEAN methodologies to increase efficiencies.
Jul 2013 - Dec 2013
Manager
Reset Games
Part of the team that opened a store for an emerging brand in a new market that eventually sold to a competing retailer. Managed and developed a staff of 6 employees to engage the community and helped build a brand that was desirable to the customer base.
Mar 2010 - Jul 2013
Sales Associate
Worked in fast-paced retail environment providing customers with entertainment that met their specific interests.
Jan 2006 - Jun 2009
3 education records
Michael Morales education
Bachelor Of Arts - Ba, Liberal Studies
Associate Of Science - As, Materials Engineering
Education record
Stanwood High School
FAQ
Frequently asked questions about Michael Morales
Quick answers generated from the profile data available on this page.
What company does Michael Morales work for?
Michael Morales works for Ellipsys.
What is Michael Morales's role at Ellipsys?
Michael Morales is listed as Service Delivery Director at Ellipsys.
What is Michael Morales's email address?
AeroLeads has found 2 work email signals at @starbucks.com for Michael Morales at Ellipsys.
Where is Michael Morales based?
Michael Morales is based in Greater Seattle Area, United States, United States while working with Ellipsys.
What companies has Michael Morales worked for?
Michael Morales has worked for Ellipsys, Starbucks, Trinitas Church, Crossroads Presbyterian Fellowship, and The Loft.
How can I contact Michael Morales?
You can use AeroLeads to view verified contact signals for Michael Morales at Ellipsys, including work email, phone, and LinkedIn data when available.
What schools did Michael Morales attend?
Michael Morales holds Bachelor Of Arts - Ba, Liberal Studies from Arizona State University.
What skills is Michael Morales known for?
Michael Morales is listed with skills including Retail, Customer Service, Leadership, Social Networking, Management, Music, Social Media, and Time Management.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Michael Morales you were looking for.
View similar profiles
