Michael "Todd" Martin Email & Phone Number

Lafayette, La, Us

• Coordinates with team members to make sure that all parties are on track with project requirements, deadlines, and schedules• Establishes effective project communication plans and ensuring their execution• Coordinates the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system• Identify and develops new opportunities with clients

• Lead the execution of Service department marketing plan and sales tactics, monitors regularly to ensure achievement of organizational goals• Develops, communicates, enforces, and monitors effective Service Department processes to ensure customer satisfaction• Monitors service sales on a monthly basis to ensure achievement of budgeted sales and profit goals• Identify and drive continuous service process improvements• Achieved regional sales objectives by developing successful strategies and servicing accounts to strengthen business relationships• Grew territory through successful networking, partnership development, trend analysis, contract negotiation, and acquiring financing for customers

• Positioned the organization for growth in both revenue and gross margin of the five business lines by increasing service, customer base and brand awareness in the local market• Built customer relationships, delivered customer satisfaction and controlled divisional expenses. Responsible for the divisional P&L• Identified and resolved business issues in partnership with Field Supervisors• Provide technical support to sales

• Managed all daily operations for cutting and hot tap service division• Interacted with clients and contractors to ensure safe and successful operations• Gathered and shared market data with sales and other departments• Provided technical support to sales• Business development concentration on consulting companies, project engineering services, decommissioning companies, dive companies and midstream projects

• Designed and built specialized cutting tools for pipeline removal• Lead process improvement initiatives increasing throughput, optimizing inventory, and assuring quality and customer satisfaction • Provided technical assistance, proposal preparation, work procedure development, and job follow up assistance to customers • Directed field crews, prepared proposals, scheduled equipment maintenance, generated equipment and supply requisitions, coached and development team members, ensured operating procedures and safe work practices were followed and maintained certification an operating standard were in alignment with government regulations

The Woodlands, Texas, Us

• Planned and resourced personnel and logistics for operations resulting in highly trained personnel ready to act quickly• Lead process improvement initiatives increasing throughput, optimizing inventory, and assuring quality and customer satisfaction and developed Capital Asset Requests for maintenance and growth capital• Provided strategic direction and input regarding overall Master Service Agreements, Work Orders, and Contracts with EOT/TETRA Offshore Contracts Management Team• Designed built and patented specialized cutting tools for the decommissioning of pipelines and wells.

Bachelor Of Science, Industrial Technology

Fundamentals Of Supervision, Developing Your Managerial Effectiveness, Finance For Non Financial Mgr