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Mzika Torikashvili is listed as Quality Control Analyst at eToro, a with 1409 employees, based in Tel Aviv District, Israel. AeroLeads shows a matched LinkedIn profile for Mzika Torikashvili.
Mzika Torikashvili previously worked as Customer Solutions Specialist at Etoro and Customer Success Manager at Refundit - Tax-Free Shopping. Mzika Torikashvili holds Master Of Business Administration - Mba from Thepowermba.
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As a Quality Control Analyst I am responsible for evaluating quality of CS agents who deal with our existing and potential customers. Monitoring inbound and outbound chat and email communication to assess agents’ customer service performance, technical accuracy and compliance with company policies and procedures. Assisting in developing, creating and implementing quality processes and procedures, making recommendations to improve training materials.
Listed skills include Marketing, Project Management, Customer Service, Analytical Skills, and 15 others.
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A career timeline built from the work history available for this profile.
- Perform regular quality audits on emails and chats- Prepare quality audit reports, analysis and trendlines - Provide actionable data to QC management- Prepare and analyze quality reports for management staff review- Working with training team to improve training materials and knowledge base
Other employees you can reach at etoro.tw. View company contacts for 1409 employees →
Yaroslava Mazepina
Colleague at EtoroLondon, England, United Kingdom
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CT
Christos Tsialas
Colleague at EtoroLimassol, Cyprus
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PG
Panagiotis Georgiou
Colleague at EtoroPaphos Municipality, Paphos, Cyprus
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Nzsdbv Nzsbdvm
Colleague at EtoroYemen
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Stav Rabinovitch
Colleague at EtoroIsrael
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HH
Henryk Hack-Polay
Colleague at EtoroCroydon, England, United Kingdom
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LG
Lucy Georgiou
Colleague at EtoroCyprus
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Nicolas Rincón Botina
Colleague at EtoroWest Jerusalem, Jerusalem District, Israel
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SB
Stefan Balaes
Colleague at EtoroRomania
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DG
Desali Gdalo
Colleague at EtoroTel Aviv-Yafo, Tel Aviv District, Israel
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Quick answers generated from the profile data available on this page.
Mzika Torikashvili works for eToro.
Mzika Torikashvili is listed as Quality Control Analyst at eToro.
Mzika Torikashvili is based in Tel Aviv District, Israel while working with eToro.
Mzika Torikashvili has worked for Etoro and Refundit - Tax-Free Shopping.
Mzika Torikashvili's colleagues at eToro include Yaroslava Mazepina, Christos Tsialas, Panagiotis Georgiou, Nzsdbv Nzsbdvm, and Stav Rabinovitch.
You can use AeroLeads to view verified contact signals for Mzika Torikashvili at eToro, including work email, phone, and LinkedIn data when available.
Mzika Torikashvili holds Master Of Business Administration - Mba from Thepowermba.
Mzika Torikashvili is listed with skills including Marketing, Project Management, Customer Service, Analytical Skills, Relationship Building, Marketing Strategy, Leadership, and Training.
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