•Performed a variety of administrative duties to assist the attorney, probate paralegal, and office administrator•Completed general clerical duties, maintained files, and organized documents•Managed databases and input information, data, and records•Participated in projects and followed deadlines as assigned•Interacted with clients, answered phone inquiries, direct calls, and provided basic company information•Worked efficiently in individual and team environments to follow instructions and complete tasks•Increased proficiency with Excel, QuickBooks, and ActionStep (CRM)

- Applied information technology and standard operating procedures specific to an Insurance Finance Company- Assisted with data entry, maintained accurate and organized records and other administrative duties and projects as needed- Exercised discretion and independent judgment with respect to clients, and utilized strong customer service skills

- Built and maintained relationships with faculty, academic offices, academichonorary societies, and academic chairs - Collected and distribute academic performance rankings- Published important academic dates and deadlines- Provided advice and support to Member Fraternity scholarship officers

- Fostered a positive living environment for residents; often utilized mediation and conflict resolution skills- Implemented and enforced all University and Campus Living policies, promoted academic excellence, addressed student’s needs, and encouraged community involvement- Managed administrative duties: maintenance requests, incident reports, and room transfers

• Lead study hall sessions three to four times per week • Assisted students struggling in classes or reached out to find tutors to better help the students • Helped to assure that the cumulative GPA of the fraternity stayed above 2.75, the required average set by the school

•Applied strong leadership and problem-solving skills to maintain team efficiency and organized workflows to meet daily demand•Collaborated with other employees to safely and effectively assemble and disassemble sizable tents for large events

•Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts

•Enforced rules about facility and equipment used for the safety and enjoyment of all participants•Cleaned and maintained pool equipment as needed•Performed first aid for minor injuries•Assisted in swim lessons with children aged four to eight