Contract work.Chainsaw Operations (snedding, felling, cross cutting etc), Rope rigging for lowering from heights. (Tree dismantling) Chipper Operations, Stump grinding. Climbing and dismantling with chainsaw operations from rope and harness.

• Repackaging packaged applications for Windows XP to be deployed onto Windows Vista. Overcoming any technical challenges presented by Windows Vista.

• Resolve escalated calls from the global service desk, adhering to SLA and correct procedures. • Imaging and post build configuration and patching of laptops and desktops prior to user deployment• Provide technical support to the global service desk• On-call 24/7 support for server infrastructure and business units.• Support for the HP Blade real time sea – shore systems. • Back fill cover to all office sites in Scotland.

• Provide third line escalated support to to the IT operations team (desktop support). • Administer the SMS infrastructure. • Package or transform vendor installs into .msi installers for SMS/SCCM deployment to offices on a global scale including vessels and platforms. • Assist projects as a technical lead. • Produce and plan projects for upcoming packaging needs.

• Manage backup, security and user help systems. • Consult with users, management, vendors, and technicians to assess computing needs and system requirements. • Monitor and maintain all servers and desktops. • Manage all telephony patching, voicemails and privileges. • Resolve and priorities the day to day user incidents created with the helpdesk call support system.• Administer and maintain the software license server farm and Antivirus server.• Test and QA MSI packaged applications prior to deployment to the live environment. • Repackage vendor MSI installs to company approved standards.• Administer and maintain the Software delivery from SMS 2.0 & SMS 2003 via Active Directory.• Evaluate the organisation's technology use and needs and recommend improvements, such as hardware and software upgrades. • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.• Provide support for legacy applications with no vendor support.

• Working on projects, ensuring cases are dealt within relevant SLA’s, as required and liaising with members of Aberdeen Digital Business to prevent projects impacting on critical functions.• Ensuring team members are kept up to date with new patches / fixes for faults and updating documentation as required reflecting any changes to procedures.• Working to ISO9001 Quality Management System and producing relevant quality documents as required by the Workpacks.• Deployment of desktops and laptops with Windows 2000 and Office 2000. • Migration of users to Outlook 2000 client, RAS configuration, printer configuration and migration of user data.• Managing Vantive cases assigned to the deployment team. • Testing and troubleshooting non-standard applications and hardware.

• Lecturing HNC Students in Web Design & Publishing • Lecturing Computer system support• PC Support providing in-house 1st / 2nd line technical support to users located in the Aberdeen College IT centre.