Mark Paddock Email & Phone Number

Malvern, Pennsylvania, United States

• Use different automation tools to to test web services and UI enhancements to increase a shift left testing process to uncover issues early in the development life cycle and integrate a regression suite of tests
• Participated in accessibility testing documentation and execution for new features
• Familiar in using GIT as the version control for test automation development
• Created and executed software tests for complex applications, following Software Development Life Cycle in Agile/Scrum methodology
• Designed, created, and executed test procedures for RevElate/Soarian Financials application
• Interacted with scrum master, developers and analysts and discussed requirements, tested strategies, and supported development in agile environment to improve quality software

Malvern, PA

• Use different automation tools to to test web services and UI enhancements to increase a shift left testing process to uncover issues early in the development life cycle and integrate a regression suite of tests
• Participated in accessibility testing documentation and execution for new features
• Familiar in using Git as the version control for test automation development
• Created and executed software tests for complex applications, following Software Development Life Cycle in Agile/Scrum methodology
• Designed, created, and executed test procedures for Soarian Financials application in Quality Center
• Interacted with scrum master, developers and analysts and discussed requirements, tested strategies, and supported development in agile environment to improve quality software

Malvern, PA

• Created and executed software tests for complex applications, following Software Development Life Cycle in Agile/Scrum methodology
• Designed, created, and executed test procedures for Siemens’ Financial and Clinical applications in Quality Center
• Interacted with scrum master, developers and analysts and discussed requirements, tested strategies, and supported development in agile environment to improve quality software
• Served on regression testing team that increased solutions which standardized levels of regression testing for applications
• Analyzed requirements, hazard mitigation, user stories, and test procedures to update and develop test procedures for regression team, over six months
• Identified test data to ensure current and accurate data for verification and validation activities

Upper Gwynedd, PA

• Setup e-Learning courses for over 70,000 employees and helped coordinate management training, classroom and e-learning.
• Successfully setup and updated e-Learning course files to deploy on servers and internal websites, such as, Building a Team; Improving Performance; Setting Objectives
• Interacted with design team to verify multi-lingual e-Learning Management System courses worked properly. Included eight languages, Chinese, Korean, and Spanish
• Updated team website using SharePoint to improve communication for managers on required e-Learning courses and virtual classroom links
• Coordinated business meetings for facilitation by instructors for training classes. Participated in management training setups with materials and computer training systems
• Created department metrics for online class completions to keep managers updated

Allentown, Pennsylvania Area

• Managed all aspects of Software Development Life Cycle in traditional waterfall and Agile methodologies. Wrote all functional specifications and operational documentation.
• Coordinated project plans for completion of software application functionality by scheduling daily Document Specification meetings with VP of Client Services and VP Development
• Executed GUI and API testing to verify application functionality and data validation
• Prepared and published software specifications by using Adobe RoboHelp for compiled public viewing
• Authored quality assurance reports and metrics on weekly and monthly basis through Excel, SharePoint, or SpiraTest to show quality testing progress to management team
• Demonstrated updates or new functionality to application to nearly 20 team members and customers

North Wales, PA

• Provided support and training on a multi-functional application, integrated query report system and web-based interface system for company users.
• Tested and record results of new version updates for financial software applications to managers and developers to keep them apprised of status
• Determined the root cause of testing discoveries by analyzing software defects and issues
• Created and executed SQL queries to verify application results against.Net development
• Handled incoming calls, emails, or voicemail support for the Marketing and Finance divisions
• Communicated to the Technical Support & Training Department of new procedures, announcements, product updates through email, meetings, and departmental web-based site

Blue Bell, PA

- One of two primary people to setup a new account for a technical helpdesk support.- Participated in the day-to-day operations of the helpdesk and the analysts.- Interviewed and selected potential people to work as analyst on the helpdesk. - Provided the manager of the account and the customer of day-to-day operations.- Maintained and provided daily.

Malvern, PA

- Maintained and scheduled multi functional helpdesk in combination with Wyeth management team- Participated in the day-to-day operations of the technical helpdesks.- Interviewed and selected potential people to work as analyst on the technical helpdesks. - Provided the manager of the account and the customer of day-to-day operations.- Maintained and.

Lansdale, PA

- Lead contact for the field sales force multi-functional application and custom querying database. Over 6500 sales personnel use this custom application. The application allows scheduling, tracking, reporting and interacts with many databases.- Tested new version updates to software applications and record results to managers and developers..

Bachelor Of Business Administration (Bba), Management Information Systems, General; Accounting / Finance

Accounting

Associates, Hotel / Restaurant Management