Managed a $30M Capital Portfolio within the Finance Organization. Work with project teams and stakeholders to create and review business cases, prioritize, plan, monitor, and execute. Served as a liaise between stakeholders within various departments and vendors. Managed budgets, by tracking work, funds, and status, and preparing project intake processes, and databases. Prepared presentations for stakeholders and senior leadership• Awarded a Recognize You for creating a new Smartsheet… Show more Managed a $30M Capital Portfolio within the Finance Organization. Work with project teams and stakeholders to create and review business cases, prioritize, plan, monitor, and execute. Served as a liaise between stakeholders within various departments and vendors. Managed budgets, by tracking work, funds, and status, and preparing project intake processes, and databases. Prepared presentations for stakeholders and senior leadership• Awarded a Recognize You for creating a new Smartsheet tracker for the Front Door Team and Revenue Assurance. This provided leadership with a clear view of what projects the organization was working on, allowing for the tracking of measurable goals and achievements. • Improved the new project intake form and tracker sheets to allow for clearer and more precise data and presentations to leadership. Show less

Served as an Executive Assistant to the Vice President, 5 Directors, and staff within the Finance Organization. Managed complex calendars in MS and google, expense report, travel arrangement, and email inbox. Ensure key stakeholders participate in discussions, while ensuring deliverables have an action plan for execution. Collaborate closely with stakeholders to ensure effective utilization of building and equipment capacity. Planned key department events and meetings. Managed the… Show more Served as an Executive Assistant to the Vice President, 5 Directors, and staff within the Finance Organization. Managed complex calendars in MS and google, expense report, travel arrangement, and email inbox. Ensure key stakeholders participate in discussions, while ensuring deliverables have an action plan for execution. Collaborate closely with stakeholders to ensure effective utilization of building and equipment capacity. Planned key department events and meetings. Managed the communications for the organization. Prepared presentations and reporting.• As part of my auditing responsibilities, I identified opportunities to reduce mobile device expenses by 30% and overtime by 67%.• Responded to the pandemic by accepting an emergency assignment role that allowed me to directly assist customers who were in financial crisis while growing my systems and communication skills. • Participated in a stretch assignment that sharpened my auditing skills, where I was responsible for providing process and customer experience improvement ideas while validating employee process compliance.• Oversaw and standardized departmental procedures, like organization charts, and different trackers, • Created and managed the department’s collaboration network site, which allowed for better communication between leadership and employees.• Participated in a stretch assignment, providing process and customer experience improvement ideas, while validating employee process compliance. Show less

High-level executive support to the Secretariat of Evangelization & Family Life. Oversaw day-to-day operations and provided general office management and administrative support. Composed, translated, and edited documents in English and Spanish. Supervised two other admins.• Spearheaded various projects as well as managed the department databases, and supervised two other admins. • Updated several databases to bridge the gap of communication between 90 parishes, their ministries, and… Show more High-level executive support to the Secretariat of Evangelization & Family Life. Oversaw day-to-day operations and provided general office management and administrative support. Composed, translated, and edited documents in English and Spanish. Supervised two other admins.• Spearheaded various projects as well as managed the department databases, and supervised two other admins. • Updated several databases to bridge the gap of communication between 90 parishes, their ministries, and the Diocese this helped the flow of communications and increased participation in various training efforts by 65%. • Standardized processes and created various forms to improve efficiencies and reduce redundancy. • Coordinated events and set up training that helped bring thousands of people together to share best practices grow in their areas of ministries and become better at what they did. Show less

Provided high-level executive support to the Director, 2 Managers and 12 Social Workers in the Case Management Department. Oversaw day to day operations and provided general office management and administrative support. managed calendars, meetings, multi-line phone, correspondence, expense reports, budgets, inventory, payroll, travel arrangements, and events in and out of the office, and created announcements and flyers. Customer service assisted patients and their families with discharge… Show more Provided high-level executive support to the Director, 2 Managers and 12 Social Workers in the Case Management Department. Oversaw day to day operations and provided general office management and administrative support. managed calendars, meetings, multi-line phone, correspondence, expense reports, budgets, inventory, payroll, travel arrangements, and events in and out of the office, and created announcements and flyers. Customer service assisted patients and their families with discharge needs. • Updated all department processes, training manuals, and expenses into digital format, this helped the updating processes and accessibility for everyone. • Implemented an employee engagement recognition program and leveraged vendors to promote their products and better assist in patient discharge. • Received employee of the month twice in my two-year tenure. Show less

With my creativity, perseverance, and resourcefulness, I worked as a contractor for multiple agencies including as an Executive Assistant to the VP of Hotels and Sales at Hard Rock Hotels & Casinos. Managed calendars, travel, and meeting arrangements for the VP and 4 directors. Also worked as a Personal Assistant to various people and was property manager for over 6 years. Went to technical school and received certification as Medical Administration Assistant.

Provided administrative, operational, reporting, and forecasting support to the VP & National Director in the Sales & Marketing Department. Directed all administrative, contract processing, event marketing, and project support efforts. Conducted in-depth business development research, analysis, reporting, and forecasting for Executives. Managed all outside vending agreements, Kiosks, and Convention center events to facilitate the entry of Sales Teams. Coordinated all Executive-Level meetings… Show more Provided administrative, operational, reporting, and forecasting support to the VP & National Director in the Sales & Marketing Department. Directed all administrative, contract processing, event marketing, and project support efforts. Conducted in-depth business development research, analysis, reporting, and forecasting for Executives. Managed all outside vending agreements, Kiosks, and Convention center events to facilitate the entry of Sales Teams. Coordinated all Executive-Level meetings with stakeholders and developed presentations, and action items. Developed and maintained department process flows, and training. Performed guest relations and customer service functions. Prepared commissions, payroll, expense, and travel reports. Managed calendars, meeting and travel arrangements, sales and customer databases & reports, and department inventory. Managed invoicing, billing processes, all correspondences, and screening of phone calls. • Designed, coordinated, and maintained a vital competitive analysis process to facilitate the implementation of an aggressive company marketing strategy.• The implementation of new training and auditing reports reduced guest and sales representative complaints, increasing our sales from 20% to 51% in the first 2 years of tenure. • Coordinated and hosted successful client seminars, creating invitations and promotional materials, to promote our program its value and validity.• Received the Exceptional merit increase for 7 consecutive years, for always exceeding expectations, along with winning 3 Shining Star awards for outstanding customer service Show less