Milos Trajkovic Email & Phone Number

Belgrade Metropolitan Area

Represents the first/single point of contact with the stakeholders for the respective project.Runs initiation processes for the projects. Coordinates and controls people, budget and all related tasks and quality of the assigned projects.Informs the stakeholders regularly and reports in writing on the project status. Manages involved parties, other divisions of the company, service and product providers.Ensures the application of all methodologies and procedures by all team members of the project.Involvement in identification of all project activities, creates the work breakdown structure and selects project staff. Outlines the project's deliverables, phases and milestones; creates and maintains up to date a project plan; manages the project budget.Perform an active role within defined work packages.Monitors project’s risks required documentation and prepares the project closure paper.Manages the Change Requests, if the case. Maintains the required project documentation in both paper and electronic forms according to company's standards.Prepares the Project Closure Form and lessons learned document at end of project to enable further tuning of the company's IT project management activities.Tracks status in the project plan, according to individual status reports. Builds aggregated status reports.Assists testing team in their testing processes, ensuring that bug fixing is performed and communicated.Calculates indices for the project such as: delays, costs.

Belgrade, Serbia

Taking the lead of scrum teams while keeping up with Agile/Scrum best practices and new trends. Providing vision and direction to the Agile development team and stakeholders throughout the project and creating requirements. Ensure that the team always has an adequate amount of prior prepared tasks to work on. Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value. Provide backlog management, iteration planning, and elaboration of the user stories. Ensure that projects are delivered on-time, within scope and within budget. Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. Develop a project plan to monitor and track progress. Report and escalate to management as needed. Manage the relationship with the client and all stakeholders. Perform risk management to minimize project risks. Use and continually develop leadership skills.

Belgrade, Serbia

Taking the lead of scrum teams while keeping up with Agile/Scrum best practices and new trends. Providing vision and direction to the Agile development team and stakeholders throughout the project and creating requirements. Ensure that the team always has an adequate amount of prior prepared tasks to work on. Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value. Provide backlog management, iteration planning, and elaboration of the user stories. Ensure that projects are delivered on-time, within scope and within budget. Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. Develop a project plan to monitor and track progress. Report and escalate to management as needed. Manage the relationship with the client and all stakeholders. Perform risk management to minimize project risks. Use and continually develop leadership skills.

Belgrade, Centralna Srbija, Serbia

Taking the lead of scrum teams while keeping up with Agile/Scrum best practices and new trends. Providing vision and direction to the Agile development team and stakeholders throughout the project and creating requirements. Ensure that the team always has an adequate amount of prior prepared tasks to work on. Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy. Provide backlog management, iteration planning, and elaboration of the user stories. Research and analyze the market, the users, and the road-map for the product. Follow our competitors and the industry. Ensure that projects are delivered on-time, within scope and within budget. Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. Develop a project plan to monitor and track progress. Report and escalate to management as needed. Manage the relationship with the client and all stakeholders. Perform risk management to minimize project risks. Use and continually develop leadership skills.

Serbia

Strategic and daily management of all aspects of the activities of the Service Desk in line with the base of IT infrastructure. The organization of first line support for all systems used in the bank. Responsible for reporting and critical IT processes. Plan, organize, schedule and supervise the day to day technical support operations, which encompasses all troubleshooting, customer service issues, approvals and installations.

Beograd

People management and development, including all HR related tasks. Optimizing efficiency of the team, as well as of the delivery unit. Delegation and supervision of critical tasks and responsibilities within the department.

Beograd

Providing first level IT support for Telenor Denmark employees. Handling incidents and service requests using ITSM ticketing tool and supporting Access Management.

Belgrade

Providing customer support for business customers. Handling user's requests received by telephone, fax, e-mail, web, or brought forward by other organizations within the Telenor.