Michael Thom Email & Phone Number

Hudson, Oh, Us

Chesterfield, Missouri, Us

Global 360-degree omni-vision business consulting services specializing in added brand value and management through unique consumer marketing, effective retail merchandising, integrated business development and creative idea generation strategies. All with a laser focus on integrated planning and execution of key tactics to achieve incremental financial results while improving the corporate environment and synergies of the organizational culture. Specializing in e-commerce retail sales and solutions.

Cleveland, Ohio, Us

Responsible for strategic pricing, market analytics, development of key sales tools and data metrics, retail strategies, margin/profitability analysis and brand awareness development for a branded designer jewelry manufacturing, wholesale and direct retail company.> Managed and facilitated the internal business strategies for the sales and marketing teams> Worked with sales management and marketing management to provide tools for strategic growth> Evaluated the “next market” to allow for profitable expansion> Provided sales management metrics for individual store performance, regional analysis and product line profitability> Analyzed current product offerings to determine future life and recommended product expansion and rationalization on a regular basis for retailers, chain stores and corporate branding> Worked closely with design team to assure new products were acceptable market solutions while developing introduction strategies, ROI and profitability based on various assumptive models> Familiar with the functionality and reporting capabilities of the business operating systems to be able to extract data and provide sales and relevant market performance analysis consistent with financial reporting of the organization> Reported directly to the President/CEOManaged and fostered the career development of the Corporate Pricing Analyst with specific attention to:o Maintaining cost and pricing history o Developing recommended price point strategies for productso Guiding consistent numbering schemes for future product growtho Developing cost for all product offeringso Maintaining consistent product descriptionso Preparing quotes/estimates for ‘custom product’ requestso Facilitating strategic OPT (product catalog system/platform) product selection through analysis of retailer needs/demands

Cleveland, Ohio, Us

Responsible for the development and performance of all sales activity for a branded designer jewelry manufacturing, wholesale and direct retail company. Provided leadership to achieve corporate sales growth and profitability consistent with corporate vision and values. > Developed business plans and sales strategies for target markets to ensure a strategic path of attaining company sales goals and profitability> Responsible for the performance and development of the sales staff> Prepared action plans for individuals as well as the entire team for effective search of sales leads and prospects> Developed and managed action plans to penetrate new markets and build new business> Developed and managed action plans to grow and enhance current partnerships and existing business> Assist and consult on marketing plan initiatives> Conducted one-on-one regular reviews with all Sales team members to build more effective communications, understand training and development needs, and provide insight for the strategic improvement of sales, partnership, and activity performance> Provided timely and relevant feedback to senior management and ownership regarding sales and performance metrics> Maintained and managed accurate records for all sales activity, product pricing strategies, and activity reporting and metrics specific to the company and individual sales team members> Guided and assisted sales account executives with activity standards such as preparation of proposals, presentations, prospecting, call strategies, appointments, etc...> Controlled relevant departmental expenses to meet budgeted goals > Assisted with the development of training and educational programs for customers, outside sales staff, account executives and account support representatives Direct Reports: 3 Business Development Representatives4 Account Representatives1 Customer Service Supervisor, 4 Customer Service Representatives

Cleveland, Ohio, Us

Responsible for the aggressive pursuit of new business and qualified wholesale accounts via a variety of strategic selling channels and markets. > Maintained critical oversight for methods of retaining and growing existing client structure > Fostered and enhanced key client relationships for the benefit of all involved> Assisted with the planning and successful execution of sales exhibits and trade shows > Participated in education and training conferences on selling and marketing of the product line> Coordinated and collaborated efforts toward leading sales meetings and preparing agendas> Kept accounts informed of new products, services and other relevant information > Monitored competitive activity while developing new methods for attaining resellers> Territory included North & Midwest USA as well as most of Canada> Sandler Sales Training "Right Track" Certification in 2013

Cleveland, Ohio, Us

> Directed all merchandising and retail operations strategies for a $3 to $7 million sports and entertainment business including the Cleveland Cavaliers (NBA), Lake Erie Monsters (AHL), Cleveland Gladiators (AFL), and Quicken Loans Arena events/concerts > Planned and managed transitional process of taking over the entire merchandise operation at Quicken Loans Arena from a 3rd party operator to a team-owned and operated in-house retail business as of October 2007> Developed start-up business plans, financial budgets, marketing strategies, organizational hierarchies, job descriptions, open-to-buy plans, product assortment concepts, merchandising standards, concert/event operations strategies, retail systems platforms, customer service standards, labor/union strategies and all relevant elements necessary to build and run the retail business for the company> Supervise a team of 6 full-time retail managers and indirectly supervise a team of 75 part-time and/or commissioned retail associates> First NBA team to deploy a comprehensive mobile POS strategy in October 2010> Exceeded 2009-10 sales by 15.7% vs.plan and 5.4% vs. 2008-09> Exceeded 2009-10 gross margin $$$ by 12.6% vs. plan and 24.4% vs. 2008-09> Exceeded 2009-10 net operational profit by 8.3% vs. plan and 57.3% vs. 2008-09> Reduced 2009-10 average inventory by 0.4% vs. 2008-09> Ranked #2 in 2009-10 among all NBA team retailers for highest game per cap (back-to-back #2 ranking)> Received 2008-09 NBA Team Retailer "Most Improved" Award> Exceeded 2008-09 sales by 62.9% vs.plan and 77.7% vs. 2007-08 > Exceeded 2008-09 gross margin $$$ by 21.5% vs. plan and 192.5% vs. 2007-08> Exceeded 2008-09 net operational profit by 1.6% vs. plan and 415.3% vs. 2007-08> Reduced 2008-09 average inventory by 10.0% vs. 2007-08> Ranked #2 in 2008-09 among all NBA team retailers for highest game per cap

> Directed all merchandise management strategies for an $8 to $10 million promotional products and brand marketing company> Supervised a staff of 5 full-time buyers > Responsible for development of merchandise open-to-buy plans and financial strategies including inventory control> Partnered with over 75 vendors/suppliers to fill product needs for clients and customer base that included the Cleveland Indians, Cleveland Cavaliers, Sherwin-Williams, United States Postal Service> Created and executed new strategies for exclusive product development, assortment planning, and private label via both domestic sourcing and overseas sourcing/importing> Developed and supervised client Internet/mail order merchandise catalog strategies

Cleveland, Oh, Us

> Managed 3 departmental ticket and service business units> Responsible for developing and achieving non-luxury revenue budgets of approximately $47 million generated from the sale of single game tickets, season tickets, group tickets, rent, and all other ticketed related products and inventory> Managed expense budgets totaling approximately $3 million> Created and implemented all ticket business and sales plans> Responsible for delivery of superior customer service and communications through all channels and points of contact > Directed recruiting, hiring, training, career development and evaluations for departmental staff totaling 70 employees> Oversaw the creation and execution of all ticket related marketing, advertising and promotional initiatives/campaigns> Responsible for all ticket related financial operations including manifest management, vault management, invoicing, collections, audits, controls, systems & procedures, and all related financial reporting

Cleveland, Oh, Us

> Directed all corporate ticketing operations, services, and support> Managed departmental staff of 3 full-time direct reports, 1 full-time indirect report and 30 part-time indirect reports> Responsible for achieving $10 million in revenue from single game paid ticket sales> Provided operational support and services for Ticket Sales department generating approximately $35 million in non-luxury revenue from season and group ticket sales, rent, and other related sources> Responsible for management of expense and labor budgets totaling approximately $2 million> Created and implemented departmental business plans and sales plans for areas of responsibility> Responsible for delivery of superior customer service and communications through all channels and points of contact > Supervised and executed single game ticket marketing, advertising, and promotional initiatives and campaigns> Exceeded 2002 and 2003 single game paid ticket goals by 6% and 41% respectively

Cleveland, Oh, Us

> Managed buying/merchandising strategies for a $14-$20 million business> Supervised buying staff of 3 full-time people> Responsible for development of open-to-buy strategies > Directed team retail advertising budgets of $220,000 annually> Partnered with vendors to generate over $230,000 in co-op marketing funds annually> Created strategies for exclusive team product via sourcing, assortment planning, and private label concepts> Developed retail Internet/mail order catalog strategies generating $1.5 million sales revenue annually> Consulted with M.L.B.A.M. (MLB Advanced Media) to develop start-up of MLB Web/Online led retail e-commerce shop business for all 30 clubs> One of 5 participants elected by M.L.B clubs to act as a member of national retail steering committee> Named All-Star Employee for 4th Quarter of 1998 > Exceeded sales budgets in 2001, 1999, 1998, and 1997 by 20%, 12%, 16%, and 30% respectively> Exceeded gross margin budgets in 2001, 1999, 1998, and 1997 by 30%, 13%, 15%, and 28% respectively

Cleveland, Oh, Us

> Responsible for buying, merchandising and marketing strategies for adult apparel generating sales revenue of $6 million in 14 store locations, 20 ballpark concession stands, a mail order/Intranet store, and spring training in Florida > Instrumental in creating and implementing new ideas and strategies in the areas of profitability, open-to-buy integrity, pricing structure, assortment planning, vendor relations, product development, private label, and creative marketing/promotions

Little Rock, Ar, Us

> Responsible for men’s activewear, licensed, and seasonal apparel businesses exceeding $8 million in sales revenue annually> Developed and managed all sales plans, margin plans, and merchandising strategies for area of responsibility> Partnered with branded labels/vendors such as Nike, Adidas, Nautica, and Polo to achieve sales and profit goals> Accountable for private label planning, development and execution> Achieved sales and gross margin increases of 47% and 64% respectively in 1995

Amsterdam, North Holland, Nl

> Managed a $10 million wholesale account portfolio for boy’s 4-20 apparel and accessories> Managed sales and services for 10 department stores and 26 specialty stores located in 11 Midwest states> Partnered with customers to develop financial plans, marketing strategies and shop concepts> Experienced with the inner workings and business strategies of a major wholesale clothing company> Key accounts included Dayton-Hudson, Mercantile Stores, Famous Barr, Yonkers, Jacobsons

Little Rock, Ar, Us

> Responsible for merchandising and management decisions involved in running a 2 anchor department store with total annual sales of $35 million> Directly supervised the North store including men’s and children’s apparel, home furnishings, and electronics> Reports included 4 full-time area sales managers overseeing 60 part-time selling associates

Little Rock, Ar, Us

> Responsible for buying functions in multiple categories for men's and boy’s apparel> Managed all sales plans, margin plans, and merchandising strategies generating up to $6.5 million in 14 stores > Exceeded sales budgets in 1994, 1993, 1992, and 1991 by 57%, 13%, 42%, and 25% respectively> Exceeded gross margin budgets in 1994, 1993, 1992, and 1991 by 69%, 17%, 15%, and 38% respectively

Little Rock, Ar, Us

> Assisted with all buying functions in multiple categories for home furnishings> Participated in development of all sales plans, margin plans, and merchandising strategies for 14 stores

Little Rock, Ar, Us

> Responsible for bringing great styles, famous brands, and amazing prices to life> Dedicated to customer service and the overall customer experience> Provided support to the store leadership team by taking ownership of the sales performance and visual standards for the Men's departments> Worked on the sales floor before, during, and after store hours> Served as a model for customer service behaviors> Ensured that the Men's department and selling floors were always neat, clean and organized with marketing and merchandising standards executed properly> Brought a positive, can-do attitude to the team and collaborated by making everyone feel included> Reported directly to the store manager and served as a mentor to the departmental selling and merchandising teams> Worked closely with store management to drive sales and customer loyalty> Communicated effectively with peers and business partners> Ensured service and merchandising standards were met throughout Men's departments at all times> Supported a store environment that built customer loyalty> Drove sales and departmental performance through merchandising, marketing, and overall organization> Supported effective teaching, motivating, feedback, and recognition of the sales team members> Participated in department walk-thrus with senior management and merchandising and buying teams to identify strengths and opportunities> Collaborated with corporate merchandising and buying team to ensure markdowns were executed properly and re-merchandised to standard> Identified merchandising successes and opportunities and communicated solutions to senior management and the merchandising and buying teams> Proficient at understanding how to read and use performance reports to impact departmental financial and strategic goals

Little Rock, Ar, Us

> Participated in the corporate trainee program and responsible for support functions in the buying/merchandising offices as well as the corporate flagship store operations

Bachelor Of Science - Business, Marketing, Merchandising

High School Diploma, Ged