Matthew Trickel Email & Phone Number

Kennesaw, Georgia, United States

Supports the implementation and execution of various Industry 4.0 solutions to include Advanced Planning and Scheduling, Manufacturing Execution Systems, Smart Factory technologies including Internet of Things, Enterprise Resource Planning across seven manufacturing subsidiaries of the Marine Business Unit of Yamaha Motor Corporation, USA (YMUS). Drives the utilization of all related technologies for the improvement of manufacturing and business processes. Job responsibilities and duties include assessing existing information technology systems and making suggestions for how they can better meet business needs. Actively plans, manages, and aligns to corporate Information Systems Division strategic initiatives. Provides strategic, tactical, and operational management and oversight of loT related initiatives within the manufacturing subsidiaries. Works closely with business/manufacturing groups and colleagues to maximize the benefit of loT and automation capital investments.

Alpharetta, Ga

Supervised five FTEs, leading staff hiring, training, and development with accountability for P&L and a $93M annual budget. Oversaw weekly financial and accounting reconciliation for all used vehicle sales nationwide. ➣ Generated $31M in revenue via the redesigning and streamlining of business processes over two years.➣ Achieved a reduction of 65,000 FTE hours over 12 months through the automation of manual tasks, all while retaining the existing staff.➣ Achieved annual savings of $350,000 in returned postage fees by spearheading the development and implementation of address verification tools.➣ Collaborated with internal teams and external customers to develop and implement processes ensuring compliance with ISO, OSHA, and auditing standards.

Alpharetta, Ga

Created and led a Consulting Leadership Team, reporting directly to the CFO, to foster unified collaboration across the enterprise, ensuring seamless integration of complex systems, tools, and processes.➣ Spearheaded process mapping and streamlining initiatives for all global teams, ensuring a smooth implementation of a new enterprise ERP system.➣ Achieved a two-day reduction in customer response SLA times by developing and deploying chatbots across multiple business units.➣ Leveraged RPA and automation technology to decrease the workload of a business team by the equivalent of three full-time employees in the compilation and distribution of daily and weekly reports.➣ Implemented and provided organization-wide Agile and Lean Six Sigma training, with content translation and delivery in French, Portuguese, Spanish (Mexico), and English.

Atlanta, Ga

Led eight geographically diverse teams, assisting with identifying specific sources of inefficiency and errors while developing and implementing practical solutions. Worked on a significant project with The Coca-Cola Company.➣ Saved $11M annually by streamlining processes and preventing customer-facing errors.➣ Leveraged performance data to identify and prioritize improvement projects based on impact on business objectives and customer requirements.➣ Designed formalized processes with clear roles and responsibilities to prevent errors and excess work.➣ Reduced the processing time for product reviews and approvals by 12 days (28%) by reducing the workload (33% of tasks) by eliminating non-department tasks.➣ Brokered and implemented buy-in process changes from multiple business groups across North America.

Atlanta, Ga

Worked collaboratively with the sales team to drive sales and business development efforts of voice recognition and authentication technology to a diverse client base. Provided consultative technical expertise in the design, customization, execution, and implementation of highly complex technical products and services.➣ Led communication and fostered collaboration across various teams, including operations, technology, and planning, to develop strategic roadmaps. Facilitated hands-on product demonstrations for prospects.➣ Achieved 105% over department goals by closing >$2.5M in new business within a single quarter.➣ Instrumental in driving the Internet of Things (IoT) product development involving voice recognition, verification, authentication, and translation into 32 languages.➣ Created and implemented department-wide management and performance reporting systems to measure productivity and monitor performance standards.

Atlanta, Ga

Supervised three Full-Time Employees (FTEs) while leading cross-functional team initiatives. Drove positive culture change within First Data. Dedicated to reducing time to market, boosting quality, raising employee morale, and becoming a more adaptive organization. Led staff hiring, training, and performance management. ➣ Increased FTE efficiency by 30% across a 1200-person distribution center, reduced client attrition by 23%, and grew employee retention by 18%, all under 12 months. ➣ Generated $16M in revenue by identifying and eliminating inefficiencies, creating growth opportunities, and streamlining processes.➣ Surpassed annual goals by $10M via on-time project completion and achieved by offering focused, tactical, and strategic guidance to business leaders, stakeholders, and project teams.➣ Created $4M in new sales through Q1 FY2016 by redesigning the gift card sales model.➣ Saved $1M annually in procurement spending by consolidating a purchase catalog, setting up a centralized supply system, and establishing a supply tracking and ordering process to eliminate redundancy.

Marietta, Ga

Served as a trusted adviser and Lean Six Sigma Subject Matter Expert (SME), supporting various departments with sizable projects and initiatives. Established and tracked project timelines, milestones, and key performance indicators (KPIs). Ensured projects were completed on time and within budget, delivering measurable results.➣ Designed a new hire onboarding model that reduced training time by 30% and expenses by $1.2M.➣ Conceptualized, designed, and rolled out a comprehensive customer service operational roadmap across five hospital systems, resulting in a 22% increase in satisfaction scores.➣ Decreased operating room turnover time from 31 minutes to 17 minutes, allowing for an additional eight surgeries per week and resulting in an annual revenue increase of $1.7M.➣ Spearheaded several high-level, system-wide projects, leading to $6M in new revenue in FY2014.

Fort Irwin, Ca

➣ Identified and eliminated areas of waste and inefficiency, resulting in organizational savings of $424,000 for FY11 and $636,000 FY12.➣ Developed and led an organization-wide campaign to raise patient satisfaction scores from 60%-90%➣ Identified and initiated revenue-generating projects resulting in a $1.3 million increase for FY12.➣ Assisted executive hospital leadership in identifying and eliminating causes of low performance, and established and implemented actionable and sustainable goals for improvements.

Master Of Business Administration (Mba), Project Management

Bachelor Of Science - Bs, Business Management

Mini Mba Social Media Marketing

Certificate, Change Leadership