Morgan Thomas Email & Phone Number

Kansas City, Mo, Us

Kansas City, Mo, Us

Kansas City, Missouri, Us

Parkville, Mo, Us

Managed a diverse cross-functional team of 9 individuals, from college interns to seasoned Salesforce Administrators.Strategically realigned task priorities and introduced automation initiatives, resulting in an significant reduction of development team task-based workload.Restructured and automated process documentation, leading to a reduction in time spent on miscellaneous tasks, thereby enhancing overall workflow efficiency.Optimized more than 50% of the departments daily automation processes, enhancing efficiency and functionality across the board.Led the rebuilding of critical processes to streamline operations and transition administrative work back to the business, securing alignment with organizational objectives and a 15% decrease in business expense.

Leeꞌs Summit, Missouri, Us

Spearheaded the management and optimization of three distinct Salesforce instances within the company's architecture as the Subject Matter Expert and Lead Administrator.Led the initiative to automate manual processes and optimize existing workflows by collaborating with different business units. Leveraging tools such as Visual Flows and Process Builders, the project delivered a 35% increase in efficiency.Developed Visualforce Pages integrated with Apex Classes to enhance task efficiency and accuracy across the board.Regularly communicated Salesforce updates and package releases to stakeholders through comprehensive quarterly email updates, confirming users remained informed and prepared for system changes.Guided technical support and assistance to application users, offering prompt resolution to inquiries, and troubleshooting issues to maintain smooth system functionality within the 2-business day turnaround time.Played an instrumental role in team expansion by participating in the interview process, contributing to the growth of the Salesforce team and taking on a team leadership role.

Parkville, Mo, Us

Performed daily administration and support for the CRM, overseeing tasks such as managing user setups, and customization of platform elements including objects, fields, record types, and validations.Partnered with leadership and users to design and implement complex workflows, data validation processes, and triggers; refined system functionality to align with business objectives, driving a 20% increase in process efficiency.Executed a data-driven approach to create 30+ custom reports and 5+ dashboards tailored to business groups; increased operational efficiency by 20%.Implemented technical support to application users through a Case ticketing process, troubleshooting issues, and managing inquiries within the 24-hour turnaround time.Enhanced Apex Test Classes precision by 25% through data validation and performance optimization during every deployment cycle, ensuring seamless functionality and accurate test results within Salesforce.Created and maintained comprehensive documentation on processes, policies, and application configuration, serving as valuable resources for users and facilitating smooth operation and training as the business evolves.

**In additional to my work as a Pre-K Teacher**Ensure that the program selects a high-quality curriculum in alignment with Missouri Early LearningStandards.Collaborate with other teaching staff in the development, writing and implementation of classroom curriculum.Manage program implementation of curriculum, and provide teachers with any supplemental materials. Coordinate teacher training and professional development on selected curriculum.Provide support to classroom education staff in creating lesson plans that are faithful to thecurriculum and developmentally appropriate for each age group.Review lesson plans and provide teachers with timely feedback and recommendations.

Teaching children 4-5 about core concepts, such as numbers, letters, shapes, and colors.Using creative, hands-on methods of learning, such as artistic expression, free play, and storytelling.Planning a curriculum that addresses early childhood education requirements.Encouraging and monitoring social interactions between children.Instilling a sense of respect and discipline, so that children work effectively in a classroom setting.Supervising children outside of class time, such as during lunch, out on the playground, or on field trips.Making sure that the classroom is clean, safe, and well-organized.Setting up the materials and workspaces required for class activities.Communicating with parents to learn more about each child's life outside the classroom.Creating reports to inform parents about their children's progress at school.