Carolina West Wireless provides technology solutions including data and mobile services, wireless equipment, and wireless plans.⌨ Learn more about CWW products at: www.carolinawest.com As Director of Sales, I am accountable for leading a team of 3 B2B Sales Representatives, an Indirect Sales Manager, an Indirect Sales Representative, 2 Field Sales Representatives, and 30 Retail Sales Representatives to sell CWW’s portfolio of telecommunications solutions for 3 divisions: Bark… Show more Carolina West Wireless provides technology solutions including data and mobile services, wireless equipment, and wireless plans.⌨ Learn more about CWW products at: www.carolinawest.com As Director of Sales, I am accountable for leading a team of 3 B2B Sales Representatives, an Indirect Sales Manager, an Indirect Sales Representative, 2 Field Sales Representatives, and 30 Retail Sales Representatives to sell CWW’s portfolio of telecommunications solutions for 3 divisions: Bark Mobile, Clearstream, and Carolina West Wireless. To carry out my mandate, I manage the full sales channel supporting ~100K subscribers – including retail, indirect, B2B, and field sales – across 16 retail stores, 20 indirect locations, and multiple markets.I also manage the full recruitment lifecycle for sales associates, including: interviewing, hiring, onboarding, training, and retention.Among my accomplishments, I have:➥ Routinely analyzed the market to identify growth opportunities; increased the distribution channel by 2 locations to date. ➥ Initiated a suite of process improvements to achieve over $200K in cost savings annually.➥ Developed competitive commission structures for sales associates as part of a broader incentivization strategy.➥ Managed and coordinated multiple new store acquisitions and remodeling projects.➥ Shaped a top-tier team of sales professionals; coached on best practice application of sales methodologies to boost traffic and maximize conversions. Show less

As Associate Director of Sales, I was tasked with transforming the indirect channel team culture, transitioning from a purely transactional to a consultative and value-added approach.Some of my key contributions include:➥ Partnered with indirect business owners to develop and implement growth plans that maximize revenue potential.➥ Increased the distribution channel by multiple locations.➥ Oversaw key retail, indirect, and B2B sales channels collectively… Show more As Associate Director of Sales, I was tasked with transforming the indirect channel team culture, transitioning from a purely transactional to a consultative and value-added approach.Some of my key contributions include:➥ Partnered with indirect business owners to develop and implement growth plans that maximize revenue potential.➥ Increased the distribution channel by multiple locations.➥ Oversaw key retail, indirect, and B2B sales channels collectively supporting all wireless subscribers.➥ Designed a robust credit model policy that defined credit lines for new and existing customers and mitigated the risk of non-payment; successfully reduced bad debt on a monthly basis. Show less

As Area Sales Manager, I was responsible for managing and growing assigned territory to drive sales of postpaid and prepaid cellular services, products, and accessories across the retail, B2B, and indirect sales channels.Here are some of the ways I’ve made positive contributions to business growth:➥ Led a team of 4 Retail Store Managers, 20 Sales Representatives, and an Indirect Sales Manager across 25 unique locations; generated up to 20% YoY revenue growth. ➥ Achieved… Show more As Area Sales Manager, I was responsible for managing and growing assigned territory to drive sales of postpaid and prepaid cellular services, products, and accessories across the retail, B2B, and indirect sales channels.Here are some of the ways I’ve made positive contributions to business growth:➥ Led a team of 4 Retail Store Managers, 20 Sales Representatives, and an Indirect Sales Manager across 25 unique locations; generated up to 20% YoY revenue growth. ➥ Achieved 7% and 11% growth in YoY gross add attainment (new sales) in 2016 and 2017 respectively.➥ Developed multiple sales channels collectively supporting business accounts, and consumer subscribers. ➥ Routinely identified and remediated gaps in sales operations. ➥ Overhauled the Mystery Shopping Program to achieve parity with industry best practices.➥ Successfully launched the Fixed Wireless Access Home Internet service (Clearstream); increased the client base to 1,500+ within 2 years. Show less