Mark Trautmann Email & Phone Number

Cedar Park, Texas, United States

**Note: Prism Realty (previous listed position) was acquired by RowCal. Homeowner Association Manager (managed between 10 - 12 residential, condominium and townhome communities): Primary interaction with homeowners association Board of Directors managing Association categories such as: budgets, financials, collections, Board of Directors meetings, capital project improvements, deed restriction compliance, governing document interpretation (non-legal), contractor assignments for general maintenance, negotiation / execution of services contracts (waste disposal, pool maintenance, landscaping, facilities, gate access, etc.). Code compliance and fire suppression inspections. Conflict resolution between homeowners and management.

Cedar Park, Texas, United States

Homeowner Association Manager (managed between 10 - 12 residential, condominium and townhome communities): Primary interaction with homeowners association Board of Directors managing Association categories such as: budgets, financials, collections, Board of Directors meetings, capital project improvements, deed restriction compliance, governing document interpretation (non-legal), contractor assignments for general maintenance, negotiation / execution of services contracts (waste disposal, pool maintenance, landscaping, facilities, gate access, etc.). Code compliance and fire suppression inspections. Conflict resolution between homeowners and management.

Austin, Temple, Killeen, Waco, Texas

• Renovation pre-walks, scope determination and due diligence assessment of property conditions. • Supply side inventory management of as many as 70 ongoing renovation projects of various sizes.• Project portfolio generated between 4 - 7 million in renovation sales.• Provided superior customer service and issue resolution for existing customers. • Product Line Expertise: Appliances, Cabinets, Smoke /CO Alarms, Exhaust Fans, HVAC Equipment, Thermostats, Water Heaters, Interior & Exterior Lighting, Plumbing, Bath Hardware, General Hardware, Locksets, Kitchen & Bath Faucets, Toilets, Sinks, Electrical Components, and Window Coverings.• Fabrications Expertise: Doors, Window Screens, Cabinet Door / Drawer Fronts, Countertops and Custom Window Coverings. • Accurate communications, measurements, layouts and record keeping.

Texas, Louisiana, West Virginia, South Carolina, Alabama, Mississippi.

•Overall supervision and management of company operations (2.5M annual sales) on two separate occasions for a total of over two years. Included all facets of daily business operations including AP, AR, maintaining 300K+ of inventory (replenishment, maintenance and control), human resource issues, facilities management, shipping and receiving, etc.•Generated 1M+ in annual sales while operating independently (remotely) from home office. •Personnel management and training of as many as 15 employees in various job responsibilities such as sales / customer service, warehouse / order processing, office / financial / data processing, and shipping / receiving.•Recruitment and delivery coordination of 6-8 subcontractors while managing an average of 8 to 18 installation projects, in varying degrees of progress, within a regional area of several states, at any given time.•Sold, managed, coordinated and successfully completed hundreds of substantial client projects. Contracts ranged in value from 4K to 125K per project. All projects were completed on time and generated margins at or above anticipated profit margin parameters. •Authored and created company proposals, credit application and several other documents used for customer education and inter-office training including creation of diagrams for different types of window coverings.•Supervision and design of marketing campaigns for various sales initiatives.•Initiated creation of, developed, authored and implemented operational, safety and human resource policies and procedures. Managed / edited subsequent policy and procedural changes.•Initiated, supervised, and successfully completed both computer hardware and software modernization and conversion. Project was completed within budget and on time.•Authored “Window Covering Safety Issues” that was published by apartment association and window covering trade magazines.

Central Texas

·Developed, built and created entire operations infrastructure from beginning of start up to support 4.5M in annual sales and a customer base of over 3000 accounts. ·Eventually managed a total of 10 customer service, delivery, shipping and receiving personnel for company.·Created and implemented policies and procedures for operations and personnel for start up company.·Project managed creation of proprietary custom billing, inventory control, and customer relationship management software for start up company.·Maintained records and generated reports crucial to decision making for Vice President.·Outside salesperson as needed.