Mary Tran, Csm Email & Phone Number

Boston, MA, US

-Implement Agile transformation for small organizations to efficiently manage growing backlogs.-Automate business processes to transition manual, legacy tasks to ServiceNow including intake, change management, asset management, and procurement.-Pilot new technology to mobilize remote operations and maintenance that minimizes travel costs and risk.-Develop.

Vienna, Virginia

-Lead 10-12 classes a week that focus on strength development and well-being-Plan and prepare classes through study of choreography and client needs-Assist clients with retail and package purchases

Vienna, VA

-Lead 45-50 classes a month, educating clients on the Pure Barre technique-Oversee daily administrative operations at the studio -Organize employee operations by managing schedules, sending out weekly reports on new policies and events, payroll, and conducting employee evaluations-Spearhead new client acquisition and retention campaigns through data.

Fairfax, VA

-Directly advised George Mason University's Student Government body in organizational development, legislative procedure, public relations, and crisis management-Provided support for the Executive Director and Associate Directors through weekly reports, email correspondence, and event assistance-Advised undergraduate students through matters of relational.

Washington D.C. Metro Area

-Controlled guest list access for all Sofar concerts in the DC Metro area-Analyzed consumer behavior and attendance patterns to evaluate guest list eligibility -Provided customer service to guests needing assistance with ticket booking, refunds, and venue and artist suggestions-Directly assisted the city director with email campaigns, customer engagement.

Washington D.C. Metro Area

-Managed social media and online marketing campaigns, specializing in strategic Millennial communications and brand development-Developed user acquisition strategies to build CRM of 5000 unique start-up users-Identified and secured user and brand growth partnerships with investors, media outlets, and social influencers-Created and managed a Marketing.

Fairfax, Virginia

-Maintained team's social media accounts and newsletters-Streamlined student leadership training for 350+ student organizations by developing online video training series with accompanying retention quizzes-Organized large campus wide events including student involvement fairs, annual organization award ceremonies, and fundraisers

Alexandria, Virginia

-Collected and analyzed data for prospective clients in the CRM database-Managed project involving MicroSite production for newly acquired technology companies-Collaborated with graphic design, IT, and communications departments to develop relations between offices and clients abroad-Utilized iMIS Database software to organize communication between.

Communications, Public Relations, Advertising, And Applied Communication

Activities and Societies: Zeta Tau Alpha, Urbanknowlogy 101

Master Of Arts (M.A.), Strategic Communications