Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Michelle Tunney, Pmp, Cfp, Ccxp is listed as Customer Experience Researcher | Innovator | Foresight Strategist | Project Management Professional at CuriosityCX, based in Rochester, Michigan, United States. AeroLeads shows a matched LinkedIn profile for Michelle Tunney, Pmp, Cfp, Ccxp.
Michelle Tunney, Pmp, Cfp, Ccxp previously worked as Operations Chief at Curiositycx and Senior CX Research Manager at Maritzcx. Michelle Tunney, Pmp, Cfp, Ccxp holds B.A., Marketing, Statistics, Computer Science from University Of Michigan-Flint.
This section adds company-level context without repeating Michelle Tunney, Pmp, Cfp, Ccxp's masked contact details.
Review company-level records connected to Michelle Tunney, Pmp, Cfp, Ccxp before choosing the right outreach path.
Helps clients achieve creative solutions and strategies to interesting problems. Leveraging over two decades of experience in consumer research, product research, strategy, and design thinking, I help companies understand their customers, investigate markets, identify opportunities, and ideate solutions that lead to positive outcomes for the company and its customers.Specialties: Quantitative and qualitative research from A to Z, secondary/desk research, design thinking process management, ideation, strategic consulting, management of projects, programs, processes, research, and operations.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Bentonville, Arkansas, Us
Providing primary operational direction for all research projects in house. Conducting quantitative and qualitative research, desk research, market scans, design thinking processes, and research on research. Delivering rapid results using agile management tactics and novel research approaches to drive strategic planning, leading to highly favorable business outcomes.
Lehi, Ut, Us
Designed, implemented, and managed the CX program for MaritzCX to its clients, which included a suite of surveys focused on key moments in clients’ journeys. Implemented a Salesforce-driven sampling methodology. Created dashboards to display results to the organization in real time regularly communicated strategic findings and recommendations to leadership and functional teams, Developed a case management system to trigger immediate corrective action to resolve client concerns. Drove activities that resulted in significant Relationship and Transactional NPS gains in year one.
Lehi, Ut, Us
Co-directed the global launch team in conjunction with my Engineering counterpart; tapped to implement standards and controls. Designed quality standards, processes, and tools to improve efficiency and quality; worked with sales team directly to improve the quality of sales processes and inputs to design/implementation. Managed multiple implementations concurrently. Worked front-line with sales and client stakeholders to design an appropriate custom research and reporting solution. Translated client requirements into a comprehensive project management plan with technical specifications and then oversaw the implementation team through hand-off.
Detroit, Michigan, Us
Managed large and small research studies within the scope of Human Resources / Global Learning, including Skills Assessments and e360 Performance Assessments; management responsibilities span all aspects of research project management, including research design, online survey programming, panel management, client support, supplier management, data collection, database design and management, data analysis and analytic reporting.
Detroit, Michigan, Us
Support of various product portfolio strategy initiatives, primarily involving the identification of portfolio gaps through: - opportunity identification / survey of GM management- SWOT analysis - vehicle segment and market analysis- incorporation of volume and financial forecast data- analysis of consumer usage, needs, and purchase motivators Responsibilities include framing of project objectives and methodology, data gathering and analysis (primarily secondary research), and presentation of research findings to key decision-makers.
Lehi, Ut, Us
Solely responsible for the design and management of several ongoing tracking and ad hoc marketing research studies for automakers, materials handling equipment and turf care equipment manufacturers.- Definition of client/project requirements, research design, cost gathering, bid preparation, project implementation, process development and control, direct client support, supplier management, fieldwork/data collection, data analysis and reporting, budget tracking and forecasting. - Performed functions of a corporate ISO 9001 Lead Auditor.
Flint, Mi, Us
School of ManagementMarketing research, analysis and consulting on various projects. Responsibilities included collecting and analyzing primary and secondary data through survey instruments, focus groups, and published research; making recommendations based on the findings; and making suggestions for project implementation.
Flint, Mi, Us
Office of Institutional AnalysisCollection and analysis of primary and secondary institutional data for assessment of program initiatives; generated annual reports as required by various government agencies and university departments.
Quick answers generated from the profile data available on this page.
Michelle Tunney, Pmp, Cfp, Ccxp works for CuriosityCX.
Michelle Tunney, Pmp, Cfp, Ccxp is listed as Customer Experience Researcher | Innovator | Foresight Strategist | Project Management Professional at CuriosityCX.
Michelle Tunney, Pmp, Cfp, Ccxp is based in Rochester, Michigan, United States while working with CuriosityCX.
Michelle Tunney, Pmp, Cfp, Ccxp has worked for Curiositycx, Maritzcx, General Motors, Maritz Research, and University Of Michigan-Flint.
You can use AeroLeads to view verified contact signals for Michelle Tunney, Pmp, Cfp, Ccxp at CuriosityCX, including work email, phone, and LinkedIn data when available.
Michelle Tunney, Pmp, Cfp, Ccxp holds B.A., Marketing, Statistics, Computer Science from University Of Michigan-Flint.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts