General Manager
Ann Arbor, Mi, Us
Hired as a Barista, was moved almost immediately into a supervisory role, and consistently moved upwards during tenure. As Asst. Manager, was instrumental in the development and initial merchandising of the Borders 'concept store' at Park Meadows, while also being selected for special assignment to other locations to correct their processes and merchandising mixes. Also of note:Store shrink results, for three years in a row, well below expected averages (2010 at .35%)Above or at expected sales goals, despite economic turndown, managed through enacting a 'sales culture' amongst hourly staff and management General Manager of the Park Meadows Borders Location, an 8.5 Million dollar store, largest in COPositions held within Borders:BaristaCafe SupervisorInventory SupervisorPaperchase Supervisor ( Gifts and Stationary)Visual Merchandise SupervisorSales ManagerGeneral Manager