Martina T. Vargas Email & Phone Number

Rohnert Park, California, United States

Seattle, Washington, United States

• Liaised with Research Teams to assess data needs and provide instruction on data intake best practices and procedures.
• Demonstrated strong communication and project management skills when providing data services support via HelpDesk, strategizing data seeking projects, and coordinating complex data requests.
• Utilized writing and visual design skills to preserve and improve institutional knowledge by creating easy-to-read and concise documentation of projects, practices, procedures, and workflows.
• Made use of available tools (such as task-tracking software and shared spreadsheets) to develop systems to aid in data seeking projects and communicate data acquisition across multiple teams.
• Exhibited strong ability to self-manage multiple short- and long-term projects and prioritize body of work based on teams’ needs and deadlines.
• Exemplified team work by providing 1:1 data services support and training to satellite-office staff.

Seattle, WA

• Demonstrated strong communication and technical writing skills when explaining complex concepts to clients.
• Accurately and efficiently solved metadata issues in the 360 Knowledgebase by consulting MARC records and other authoritative resources.
• Demonstrated strong attention-to-detail when troubleshooting and solving Summon Index cases.
• Collaborated with team members to augment and create internal knowledge documentation to streamline workflows and standards.

Greater Seattle Area

• Increased patron usage of the library by implementing targeted outreach based on analysis of user survey data.
• Demonstrated excellent written and verbal communication when offering reference services online and in person.
• Sought and nurtured relationships with library stakeholders and patrons to build the collection according to their needs.
• Improved patron use of the Online Public Access Catalog (OPAC) by creating, updating and implementing metadata standards for monographs, serials and web resources.

Greater Seattle Area

• Supported instructor by evaluating students’ work based on rubrics and providing meaningful feedback.

Bellevue Square, WA

• Established genuine rapport with customers by listening empathetically, asking probing questions and presenting information in a trustworthy and straightforward manner.
• Recognized for dedication to team work and providing expertise and guidance where appropriate.
• Demonstrated the desire to achieve, excel and evolve by consistently exceeding performance expectations and seeking new responsibilities to support multiple teams in the store.
• Motivated and empowered customers by providing one-one-one and one-to-many support.

Dublin, CA

• Combined patience and determination when supporting multiple customers’ needs in person and on the phone at the same time.
• Sought and accepted more responsibilities when exemplary skills were recognized by management.

San Francisco Bay Area

• Demonstrated ability to lead others in high-demand situations by delegating tasks to team members to achieve daily and long term goals.
• Boosted sales by displaying products in compelling designs.
• Successfully analyzed situations to solve problems related to scheduling, project management and customer needs.

Master'S Degree, Library And Information Science

Activities and Societies: Publicity Officer of Association of Library and Information Science Students (ALISS) and an MLIS Peer Adviser

Bachelor Of Fine Arts - Bfa, Illustration

I completed a Bachelor of Fine Arts Degree in Illustration in 2012. My studies were emphasized on children's book and book illustration. I.