Researched and drafted Point of View thought leadership pieces about Digital assets' role in banking, identity authentication, transparent accounting and KPIs for ESG efforts. These pieces when published will be mass circulated amongst clients and professional platforms (i.e. LinkedIn) to increase client engagementParticipated in research efforts, pricing models, and proposal response strategies for approx. $20.1~ mil in business development efforts for 5 global financial institutions for projects ranging from Digital Asset Community of Interest (CoI) forums to Risk evaluation platform development.Managed central PMO reporting and operated as lead design and development contact for program remediation KPIs and KRIs which were leveraged for monthly Steer Cos and Executive meetings for a $25 mil ~ contract with a Tier 1 Banking InstitutionProvided client engagement support to validate Third Party vendor services for payload risk reduction opportunities and propose auto scanning enhancements for detecting application data usage by vendors for metrics developmentLiaised with several technology and First Line Risk officers to design and implement interim reconciliation reports for vendor and application authoritative data sources for a Tier 1 banking institution. These reports identified and updated attribute discrepancies and syncing errors across 18 business units and improved data quality by approx. 20%

Developed and further optimized KPI/KRI reporting focused on maintenance/volume-related savings, delivery ageing, stock shortages trends (impending vs current), prospective expansion opportunities across 15 clients etc. for external executive reporting and ad hoc requests for information. This resulted in growing existing client business by adding 5 additional clients to the roster.Successfully re-architected and managed central reporting dataset migrations to Snowflake from Oracle. Further leveraged migration to implement processing efficiencies for internal and external executive stakeholder reporting by reducing turnaround time and manual overhead by approx.~ 200 hours/ month. This was achieved by normalizing landed data sets across disparate client data (15+ clients, varied segments’/sectors, and global reach).Collaborated with the company's account managers, supply chain vendors, and warehouse teams to identify client savings opportunities and methodology for metrics measurement. This resulted in multiple clients maintaining under-budget supply chain-related costs during a period of global shortages (COVID pandemic related).Optimized internal reporting by working closely with account managers, accounting, and client relationship executives to report on accounts payable delinquencies and payment metrics which increased transparency with senior leadership and increased data-driven escalations.Identified and documented process efficiencies that trained onsite managers on delivery ageing, vendor competitive margins, etc. leading to performance improvements of ~50% across 4 sites for a global chemical manufacturer.

Provided engagement program support by coordinating team onboarding across various client sites, billing and engagement financials, and resource utilization reporting (E.g., resource burn rate, actual vs forecasted cost projections etc.) for a $40 million budget across 60+ team members. Increased program management efficiencies by automating weekly reporting metrics and senior management highlights for workstream statuses, budget, and personnel highlights. This achieved an effort reduction of 20+ hours a week.

Defined, designed, and implemented a real-time reporting dashboard for senior leadership to display key marketplace success and risk areas based on business and website designer profiles. This informed marketing strategies to target current and future marketplace demand vs. web developer availability (Metrics included marketplace concentration, unmatched project requests, website designer availability etc.).Produced metrics that informed strategy to re-design marketplace platform and supported Engineering/Product development roadmap planning by identifying enhancements that would remediate pain points inferred from marketplace participant profile onboarding and lifecycle metrics.Created product management reporting dashboard that included insight on customer and freelancer profiles to identify user experience improvements based on various KRIs such as wait time between project request and matching with an expert, communication time between customer and freelancer, and the number of project quotes or revision requests.Collaborated across departments to develop customer and freelancer profiles used in SEO and other marketing efforts leading to better product-market fit and growth of the marketplace’s monthly Gross Market Value by 875%. Conceptualized, developed, and implemented an automated process for vetting and onboarding website designers and developers onto the Lorem marketplace platform. The process included peer profile analysis, onboarding through an email drip campaign, setting up payment processing profiles, and interviews. Increased website designer and developer participation growth in the marketplace from 10 to over 100 freelancers over a 15-month period.

Developed key indicators such as location, attack methodology, and communication patterns to analyze and find malicious activity on the internet. Using those indicators developed a strategy to catch early versions of attacks being shared between malicious entities transforming capabilities from reactive to proactive and preemptively stopping over 130 attacks on the Global Information Grid.Developed multiple reports, including 4 that were used in the President’s Daily Brief, for senior national security decision-makers in coordination with other agencies including the FBI and CIA. Reports included analysis of malicious code, methodology of the attack, etc. to describe what is going on, how it is being done, who is doing it, and possible outcomes. As the subject matter expert and team lead mentored and trained 8+ personnel on data analysis techniques such as identification of attack patterns, code analysis, and where/when to expect attacks.

Gathered and codified all ceremonial knowledge, etiquette, and formational and individual movements from the four platoons in the USN Ceremonial Guard command, both Navy and Joint-Service specific. In coordination with senior personnel, used that information to help write the Standard Operating Procedures and qualifying standards for the command. Trained and tested senior and junior members of the command using those qualifying standards.Represented the Navy in all Presidential, Joint Service, and Navy Ceremonies, State funerals, and Navy funerals in the Washington, D.C. metro area including Arlington National Cemetery, in front of foreign dignitaries including the Chief Naval Officer of Australia, and the 2008 Presidential Inauguration as part of the Presidential Escort.