Matthew Wetherell Email & Phone Number

Businesso manage client portfolioso grow/develop opportunitieso scopes of work, contract managemento facilitate external resource collaborationo manage the Secure Infrastructure teamo direct the secure infrastructure budgeto forecast upcoming projects and opportunitiesTechnical (implementation, design, advisory)o ConfigMgr, Intune, VMware, Hyper-V, HCI, AD.

Wesminster, Maryland

Businesso manage client portfolioso grow/develop opportunitieso scopes of work, contract managementTechnical (implementation, design, advisory)o ConfigMgr, Intune, VMware, Hyper-V, HCI, AD Tiering, System Center o Zero-Trust architectureo Backup/Recovery, Disaster Recovery (BC/DR)o environmental assessmento health checks (m365, ConfigMgr, ADDS, Azure.

• Provides technical expertise and direction for the development of complex hardware and softwareprojects.
• Assists with decisions based on the highest degree of technical complexity and thorough understanding of the implications across the organization.
• Translates application and end user system requirements into technical requirements.
• Analyzes and solves complex problems, making recommendations as needed, applying creative, in-depth technical and theoretical knowledge.
• Defines strategies for networking, server platform, desktop services, and security required to supportrelevant technical environment.
• Leads orientation and planning review sessions with the local Information Technology project managers.

• Responsibilities:
• Develops partnerships with senior users to understand their business needs and define future application requirements. Evaluates the applicability of leading edge technologies and uses this information to significantly.
• Analyzes complex business and competitive issues and discerns the implications for systems support. Designs, directs, and performs analyses to resolve complex first-time project issues, including analysis of the.
• Designs projects with broad implication for the business and/or the future architecture, successfully addressing cross-technology and cross-platform issues. Balances and negotiates the needs of multiple users and.
• Manages customer expectations and ensures prompt and complete customer service. Customizes presentations to the interests of the audience.
• Develops expert understanding of applications development processes, and in-depth knowledge of leading edge technologies to create plans for future technology use.

Westminster, Maryland, United States

• Duties:
• Active Directory, DFS, SCCM, Hyper-V, VMware, DNS, File Services, Powershell Scripting, GPO, DHCP
• Datacenter Management, oncall queue

Baltimore, Maryland, United States

• Duties:
• General server administration at a local level which entailed: Active Directory, DFS, SCCM, Hyper-V, VMware, DNS, File Services, PowerShell Scripting, GPOs
• Datacenter Management, oncall queue

Baltimore, Maryland, United States

• Duties:
• General server administration at a local level which entailed: Active Directory, DFS, SCCM, Hyper-V, VMware, DNS, File Services, Powershell Scripting, GPO, DHCP
• Datacenter Management, oncall queue

Bethesda, Maryland, United States

• National Institutes of Health | National Institute of Allergy and Infectious DiseaseDuties:
• Tier-3 Help Desk support for 8,000+ clients including two regions spread across the Continental U.S
• FDCC (Federal Desktop Core Configuration) and USGCB (United States Government Configuration Baseline) compliance implementation and regulation; Group Policy design and implementation (GPO); PowerShell, batch, AutoIt.
• Provide 24/7 support both remotely and on-site.

Rockville, Maryland, United States

• Nuclear Regulatory CommissionDuties:
• Tier-3 Help Desk support for 6,000+ clients including four regions spread across the Continental U.S.;
• Managing over 350 servers (virtual and physical) utilizing technologies which include: active directory domain services, network and application monitoring (IP Monitor, System Center Operations Manager, WhatsUp Gold).
• Provide 24/7 support both remotely and on-site.

Baltimore, Maryland, United States

• Duties:
• Supervise a network staff team of four consisting of two network specialists and two web specialists in supporting over 250 employees across three locations in the State of Maryland;
• Management of a disaster recovery site including software/hardware updates, routine testing, and ensuring failover capabilities;
• Managing over 40 servers (virtual and physical) utilizing technologies which include: active directory domain services, network and application monitoring, system center, DNS, SQL Server, DHCP, messaging (GroupWise).
• Handle tier-3 Help Desk support for 250+ Microsoft Windows clients;
• Provide 24/7 support both remotely and on-site;