Muhammad Anwar Email & Phone Number

Cairo, Cairo Governorate, Eg

Greater London, England, United Kingdom

Mulingua Language Services is a leading language services provider providing world-class translation, localization, transcription, subtitling, proofreading and other linguistic services. We're committed to providing you with the highest quality deliverables on time every time.

New Cairo, Cairo, Egypt

Teaching Fellow pursuing my master's degree in teaching English to speakers of other languages (MA TESOL)

Remote

Hire me on Upwork => https://www.upwork.com/workwith/muhammadanwar888I did countless language services on Upwork spanning translation, localization, proofreading, copyediting, subtitling, transcription, etc.

El Obour, Al Qalyubiyah, Egypt

I designed and delivered engaging lesson plans that effectively covered language skills, literature analysis, and writing proficiency, aligning with the Cambridge IGCSE framework. Utilizing diverse teaching methodologies, I facilitated an interactive learning environment, encouraging active participation and critical thinking among students. Additionally, I provided personalized guidance, conducted assessments to track progress, and offered constructive feedback to enhance students' language proficiency and overall academic growth.

United States

- Leading a multicultural team to devise and implement cutting-edge global talent acquisition strategies tailored to the language industry's unique demands.- Driving the team to consistently surpass industry benchmarks in executing comprehensive mass hiring strategies that attract top-tier language professionals.- Implementing exceptional strategies to discern and fulfill intricate and rare client requisites, ensuring unparalleled service delivery.- Spearheading the development and implementation of innovative onboarding programs, ensuring seamless integration and long-term retention of exceptional talent.- Acting as a pivotal liaison between departments, ensuring strategic alignment with organizational goals while fostering collaboration for maximum efficiency and impact.

United States

A) Recruitment and Onboarding- Developing and implementing recruitment strategies to attract qualified interpreters for over-the-phone interpretation (OPI) services.- Superivsing and improving a range of screening interviews to evaluate candidates competence and suitability for the roles.- Designing and overseeing the onboarding process for new OPI interpreters, including orientation, training, and ongoing support.- Coordinating with the training and quality assurance team to provide training programs and resources to improve the quality of interpretation services and ensure adherence to industry standards and best practices.- Collaborating with other teams and project managers to develop and maintain interpreter schedules, manage workload, and ensure adequate coverage for client needs.- Managing the OPI onboarding mailbox through my team and assigning shifts and setting up email reply protocols to ensure maximum efficiency in handling interpreters' emails.B) Vendor Management- Building from the ground up a solid team of vendor managers to handle the US-based OPI vendors hired by the OPI onboarding team.- Maintaining continuous follow-up with the OPI interpreters who are in the clearance process to ensure they fulfil all USCIS requirements and pass the clearance process so they can start taking USCIS calls.- Proactively dropping unresponsive USCIS interpreters who are in the clearance process to ensure maximum effeciency.- Engaging with the OPI interpreters continuously through different platforms such as ConstantContact, HeartBeat, and others to maintain an effective relationship with them and ensure they have clear channels to direct any feedback or queries.- Following up with the billing team to ensure the resolution of any payment issues for the interpreters.- Managing the OPI call queue through my team and assigning shifts and setting up call protocols to ensure maximum efficiency in handling interpreters' queries.

United States

Expanding the MENA hub that I previously built into the EMEA hub to include Europe, the Middle East, Africa, and Asia. I single-handedly built the EMEA and SEA hubs from the ground up, where I recruited, onboarded, trained, and managed a large team of 75+ translators, editors, over-the-phone and virtual interpreters, and others. As the hubs leader, I fully managed and covered 45+ EMEA/SEA languages including but not limited to Arabic, Mandarin, Russian, Korean, French, Vietnamese, Urdu, Ukrainian, Burmese, Farsi, Dari, and many others, overachieving the company's profit margins and fulfilment rate KPIs.

United States

Single-handedly built from the ground up a hub in the Middle East and North Africa (MENA) where I sourced, recruited, interviewed, onboarded, trained, and managed a group of vendors providing all sorts of linguistic services such as translation, over-the-phone interpreting (OPI), video remote interpreting (VRI), DTP, QC, transcription, etc. in all the languages of the MENA region including Arabic, Amharic, Somali, Swahili, and others. Increased profit margins by more than 40% and achieved 95+ fulfillment rates across all services and all MENAlanguages.

United States

Managed a team of 40+ freelancers and provided all types of linguistic services as a freelancer including translation, transcription, subtitling, proofreading, DTP, QC, and others.

Egypt

• Designing, coordinating, and teaching Coventry University English-language courses.• Creating course outline and plan.• Designing course material and PowerPoints.• Creating assignments and online quizzes using various solutions like Socrative.• Assigning weights (grades) to different assignments.• Collecting feedback on the course from students and using it to improve course materials and method of delivery.

Egypt

• Designing, coordinating, and teaching UPEI Academic Writing course (UPEI 1010). • Creating course outline and plan.• Designing course material and PowerPoints.• Creating assignments and online quizzes using various solutions like Socrative.• Assigning weights (grades) to different assignments.• Collecting feedback on course from students and using it to improve course materials and method of delivery.• Putting teaching and demonstration material on the Moodle.• Copyediting weekly communication emails sent by marketing department.• Copyediting website content at www.uofcanada.edu.eg.

Cairo Governorate, Egypt

Teaching GUC students various English and scientific courses such as Academic English, Academic Skills, Scientific Methods, Research Paper Writing, Communication and Presentation Skills, and others as well as several teaching-related tasks such as preparing the study curriculum, processing and evaluating assignments, quizzes, and exams, providing course manuscripts and hand-outs, and putting teaching and demonstration material on the GUC intranet, and other university-administration, activities, and tasks like student counseling and advising, office hours, committee assignments, invigilation of exams, or any other academic or administrative assignments given by the University Management.

Taught university students English academic courses

Improving the quality of the manuscripts and issues by correcting stylistic, grammatical, and spelling mistakes and preparing books and issues for publication, approximately 20 academic articles per week.Proofreading the logo of the journal, volume and issue numbers, the title of the paper, the name of the authors, their addresses, and dates of receipt and revision.Checking the correctness of grammar, syntax, punctuation, spelling, and style conformity.Proofreading figures and tables against the original manuscripts.Reviewing author biographies, covers, blue prints, call for papers, and flyers.

Egypt

I was selected to be on-loan performance manager for three months due to showing superior performance in my Operations House (6 teams of 8 to 12 each) in Vodafone UK account. The job included managing a team of 8 to 10 members, managing their performance and motivating and coaching them to reach best performance.

Smart Village

While working at Vodafone, I gained an immense business exposure and business maturity as well. I was responsible for handling UK customers'​ queries and complaints and was promoted for a 3-month on-loan Team Leader position before I decided to seek a new challenge and pursue a career in editing and proofreading.

Master'S Degree, Applied Linguistics And Tesol

Bachelor'S Degree, English Language And Literature, Very Good

I majored in the English language, with extensive study of English grammar and syntax and overall language structure.