- Develop and optimize HR processes to improve efficiency.- Define and monitor key performance indicators (KPIs) to measure HR effectiveness.- Establish and track employee goals to align with company objectives.- Develop career progression plans to support employee growth and retention.- Implement succession planning strategies to ensure leadership continuity.- Manage annual and biannual performance appraisal processes.- Develop and implement performance management systems to drive employee engagement and productivity.- Create and update job descriptions to accurately reflect roles and responsibilities.- Oversee the end-to-end onboarding and offboarding process, ensuring all procedures and documentation are completed.- Develop and implement promotion guidelines, criterias (for tech & non tech) and processes.Coordinate with relevant departments to ensure fair and timely promotions.- Design and automate workflows within the HRMS (Maple) system, update & maintain HRMS modules to streamline HR processes.- Develop and disseminate internal communications to keep employees informed.- Create and maintain comprehensive documentation for various HR processes.- Develop and update company policies to reflect current best practices and compliance.- Conduct thorough background checks to ensure the integrity of new hires.-Maintain confidentiality and compliance with legal requirements.-Spearhead leadership, values, competencies and soft skills training programs for employees companywide including Islamabad zone and collaborate with stakeholders to manage and facilitate technical trainings.- Initiate and manage wellness programs to promote employee health and well-being.- Yearly calendar development and event management to ensure all timelines are followed.- Organize engagement activities to foster a positive work environment.

- Revamped end-to-end new hire’s pre boarding, onboarding & off boarding cycle, and ensuring smooth execution. - Introduced feedbacks tools, and developed, designed & implemented comprehensive solutions in coordination with higher management. - Developed and executed organizational development strategies to drive cultural change, improve employee engagement, and enhance productivity.- Planning & designing training & engagement monthly, quarterly and annual calendars alongside budgeting.- Collaborated with all stakeholders to enhance engagement and employer branding. Developed and maintained strong partnerships with top-notch universities for linkages programs and strengthened employer branding through career fairs, recruitment drives, competitions and multiple campaigns.- Conducted TNA and assessing developmental needs of employees. Analyzing performance gaps and designed competencies framework in coordination with higher management- Initiating, managing and assisting projects & learning programs to improve engagement, learning, & retention to meet the changing needs of the company.- Implemented talent management initiatives, including succession planning, career development programs, and performance management systems, resulting in increased employee satisfaction and retention.- Supported Operations team in launching HRMS tools for smooth processing of HR functions.- Effectively handled employee grievances, defined process and demonstrated strong people management skills.- Implemented change management strategies and designed seamless implementations of diversity & inclusion initiatives.- Created and executed employee recognition and rewards programs to acknowledge outstanding contributions, boosting employee morale and retention.

- Identified developmental needs, determined TNA, performance gaps, and proposed effective performance solutions in collaboration with all departments- Created & executed learning strategies and programs after measuring behavioral/skill gaps - Developed required training framework, content, delivery of in-house Training Sessions, and preparation of yearly training roadmaps - Responsible for conducting learning interventions for employees of all grades - Performed after training evaluation, continuous coaching & mentoring, and follow-ups to ensure training effectiveness - Designed strategies to plan zonal yearly calendar- Organized employee engagement activities and roadmaps to boost employee satisfaction and retention - Performed process mapping on all units and executed right sizing in the company- Defining employee job descriptions and hierarchy structure development- Developed SLA’s among cross-functional teams and departments- Developed measurable Key Performance Indicators of the employees & performed Succession planning - Assisted in policy drafting, implementation, administration, and review- Familiarization with Learning Management System and PMS Models

- Determined TNA, performance gaps, and suggested effective performance solutions - Responsible for training of E-Learn training program team- Assistance in drafting competence framework- Conducted training evaluation of the team during ongoing procedures- Conducted research and supported script development of project Rahemaa- Designed strategies for the campaign of the program

- Organized, developed, and delivered training regarding campaigns- Planned events, activities, and guests for the event to enhance capacity building- Collaborated with the stage team for the proceedings- Handled complete social media content and general campaign regarding events- Built a good student and organizational network among regional universities- Competitor’s growth analysis and assessments