Conversational Ai Solutions Architect
Current
Apr 2023 - Present
AeroLeads people directory · profile
Anton Karpov Email & Phone Number
Conversational AI Solutions Architect
at
Swisscom
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Conversational AI Solutions Architect
Location
Zurich, Switzerland, Switzerland
Company size
Who is Anton Karpov? Overview
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Quick answer
Anton Karpov is listed as Conversational AI Solutions Architect at Swisscom, a company with 13278 employees, based in Zurich, Switzerland, Switzerland. AeroLeads shows a matched LinkedIn profile for Anton Karpov.
Anton Karpov previously worked as Head Of Professional Services at Spitch and Application Consultant at Verint. Anton Karpov holds Specialist, Mathematics And Computer Science from National Research Nuclear University (Former Moscow Engineering Physics Institute).
Company email context
Email format at Swisscom
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Swisscom
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Profile bio
About Anton Karpov
10+ years experience in IT, designing, implementing and supporting different solution mainly around Contact Centers, making Customers happy. Have experience working with wide range of technologies, which along with my participation in various projects stages, gave me flexibility in resolution of task assigned to me, as well as, finding different ways, which leads to successful project completion. High motivation in development together with fundamental knowledge helps me to dive quite fast in projects with my involvement and to understand new things related to my working activity.
Listed skills include Cisco Technologies, Sip, Contact Centers, Cisco Call Manager, and 44 others.
Current workplace
Anton Karpov's current company
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Swisscom
7 roles
Anton Karpov work experience
A career timeline built from the work history available for this profile.
Head Of Professional Services
Manage an International Team of 5 peopleSuccessful delivery of multiple projects in the EU RegionAct as a Product Manager of several solutions in the Automatic Speech Recognition, NLU and Voice BiometryDesign integration for various Contact Centers Genesys Engage, Genesys Cloud, MS TeamsProfessional Services processes developmentManage Technical Support of.
Oct 2020 - Mar 2023
Application Consultant
Speech analytics training deliveryDesigning, planning and deployment of Verint WFO production suiteDevelopment of integration middleware between Verint products and customer environment using modern java and python approaches.Maintenance of partner ecosystem, preparation and delivery of partner support trainings and webinarsWorking on support.
Aug 2018 - Jul 2021
Senior Engineer
Enabling voice services (Automatic Speech Recognition, Voice Biometrics and Speech Analytics) in customers applications. Designing, developing and supporting voice applications using Freeswitch and python. Designing and implementation of ASR integration with various contact center/PBX vendors (Cisco, Genesys, Avaya).Developing web interfaces for live demos.
Apr 2016 - Aug 2018
Leading Engineer
Engineering work: Designing and implementing of WFO products by different Vendors (Verint, Zoom, Calabrio) performing all necessary integrations with various Contact Centres (Cisco, Avaya, Genesys) and customer’s environment. Drafting project documentation.Presale support: Review customers’ requests for proposals, analyse business drivers/issues and.
Jul 2013 - Apr 2016
Engineer In Contact Center Department
Engineering work. Designing and implementing Genesys Contact Centres and all Verint WFO product Line, making required integrations with customer’s environment. Drafting project documentation. Technical support: Providing direct customer support for Verint WFO products and Genesys Contact Centres as well as resolving general VoIP issues for different PBX.
Feb 2012 - Jul 2013
Crc Helpdesk
Troubleshooting ticket with low priority associated with Cisco Unified Communication software and hardware.
Feb 2011 - Feb 2012
Team & coworkers
Colleagues at Swisscom
Other employees you can reach at swisscom.ch. View company contacts for 13278 employees →
PG
Peter Günter Weber
Colleague at SwisscomIttigen, Berne, Switzerland, Switzerland
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LD
Laurent Durussel
Colleague at SwisscomLausanne, Vaud, Switzerland, Switzerland
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LD
Laurent Durussel
Colleague at SwisscomLausanne, Vaud, Switzerland, Switzerland
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JW
Janine Wiedemar
Colleague at SwisscomBern, Berne, Switzerland, Switzerland
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PF
Princess Figueroa
Colleague at SwisscomAshburn, Virginia, United States, United States
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AS
André Schafer
Colleague at SwisscomSwitzerland, Switzerland
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AR
André Rieder
Colleague at SwisscomWohlen, Berne, Switzerland, Switzerland
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MV
Marina Vidak
Colleague at SwisscomZurich, Zurich, Switzerland, Switzerland
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KV
Karin Veuthey
Colleague at SwisscomBern, Berne, Switzerland, Switzerland
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DM
Davide Marino Merlo
Colleague at SwisscomLugano, Ticino, Switzerland, Switzerland
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Peter Günter Weber
Colleague at SwisscomIttigen, Berne, Switzerland, Switzerland
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LD
Laurent Durussel
Colleague at SwisscomLausanne, Vaud, Switzerland, Switzerland
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LD
Laurent Durussel
Colleague at SwisscomLausanne, Vaud, Switzerland, Switzerland
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JW
Janine Wiedemar
Colleague at SwisscomBern, Berne, Switzerland, Switzerland
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PF
Princess Figueroa
Colleague at SwisscomAshburn, Virginia, United States, United States
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AS
André Schafer
Colleague at SwisscomSwitzerland, Switzerland
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AR
André Rieder
Colleague at SwisscomWohlen, Berne, Switzerland, Switzerland
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MV
Marina Vidak
Colleague at SwisscomZurich, Zurich, Switzerland, Switzerland
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KV
Karin Veuthey
Colleague at SwisscomBern, Berne, Switzerland, Switzerland
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DM
Davide Marino Merlo
Colleague at SwisscomLugano, Ticino, Switzerland, Switzerland
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1 education record
Anton Karpov education
FAQ
Frequently asked questions about Anton Karpov
Quick answers generated from the profile data available on this page.
What company does Anton Karpov work for?
Anton Karpov works for Swisscom.
What is Anton Karpov's role at Swisscom?
Anton Karpov is listed as Conversational AI Solutions Architect at Swisscom.
Where is Anton Karpov based?
Anton Karpov is based in Zurich, Switzerland, Switzerland while working with Swisscom.
What companies has Anton Karpov worked for?
Anton Karpov has worked for Swisscom, Spitch, Verint, Banks Soft Systems (Bss), and Cti (Communications.Technology.Innovations).
Who are Anton Karpov's colleagues at Swisscom?
Anton Karpov's colleagues at Swisscom include Peter Günter Weber, Laurent Durussel, Laurent Durussel, Janine Wiedemar, and Princess Figueroa.
How can I contact Anton Karpov?
You can use AeroLeads to view verified contact signals for Anton Karpov at Swisscom, including work email, phone, and LinkedIn data when available.
What schools did Anton Karpov attend?
Anton Karpov holds Specialist, Mathematics And Computer Science from National Research Nuclear University (Former Moscow Engineering Physics Institute).
What skills is Anton Karpov known for?
Anton Karpov is listed with skills including Cisco Technologies, Sip, Contact Centers, Cisco Call Manager, Cisco Ios, Wfo, Quality Management, and Voip.
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