H M Muaj Hossain
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H M Muaj Hossain Email & Phone Number

Senior Service Desk Analyst at Primeritus Financial Services, Inc
Location: Garner, North Carolina, United States 7 work roles 2 schools
1 work email found @charter.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email h****@charter.com
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Current company
Primeritus Financial Services, Inc
Role
Senior Service Desk Analyst
Location
Garner, North Carolina, United States
Company size
258 employees

Who is H M Muaj Hossain? Overview

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Quick answer

H M Muaj Hossain is listed as Senior Service Desk Analyst at Primeritus Financial Services, Inc, a company with 258 employees, based in Garner, North Carolina, United States. AeroLeads shows a work email signal at charter.com and a matched LinkedIn profile for H M Muaj Hossain.

H M Muaj Hossain previously worked as Information Technology System Analyst at Primeritus Financial Services, Inc and Regional Support Center Specialist III at Charter Communications. H M Muaj Hossain holds Master'S Degree, Information Technology from North Carolina Agricultural And Technical State University.

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Email format at Primeritus Financial Services, Inc

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{first_initial}{last}@charter.com
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Profile bio

About H M Muaj Hossain

I am deeply enthusiastic about my profession and I'm eager to embark on a challenging and fulfilling career that allows me to leverage my knowledge and skills for the advancement of an organization. My goal is to enhance low-performing work processes and foster positive working relationships to facilitate growth and development. I am committed to continuous professional development and training to stay at the forefront of my field, and I am excited about the prospect of acquiring new experiences along the way.SIGNIFICANT PROJECT •Wireless Broadband 4G LTE communication (BTCL) with a substantial budget of $91 million.Assisted in defining project scope, goals, and deliverables. Contributed to the development of project schedules, timelines, and work breakdown structures. Helped, created and maintained project documentation, including project plans, budgets, and risk assessments.•Construction & Supply of 4 Nos. Cutter Suction Dredgers (amphibian type) with a substantial budget of $4.5 million. Assisted in preparing and distributing project status reports, updates, and documentation to stakeholders.Facilitated regular project meetings, including agenda preparation, meeting minutes, and action item tracking.• Establishment of Digital Land Management System with a substantial budget of $45 million. Helped maintain positive relationships with clients, stakeholders, and vendors. Communicated project progress, updates, and changes to relevant parties.•Team Four: Design & Implementation of Student Recruitment Database Application. Assisted in resource allocation, including personnel, equipment, and materials. Monitored resource availability and utilization to ensure efficient project execution.•Help Hand: Developed a Mobile Application that aims to solve user’s problem. Assisted in defining the scope, objectives, and target audience of the Help Hand app. Contributed to the creation of a project plan, including timelines and milestones. Ensured that the app's design and functionality aligned with the project's objectives and user requirements.

Listed skills include Technical Support, System Configuration, Troubleshooting, Dynamic Host Configuration Protocol, and 44 others.

Current workplace

H M Muaj Hossain's current company

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Primeritus Financial Services, Inc
Primeritus Financial Services, Inc
Senior Service Desk Analyst
Garner, NC, US
Website
primeritus.com
Employees
258
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7 roles

H M Muaj Hossain work experience

A career timeline built from the work history available for this profile.

Regional Support Center Specialist Iii

Charter Communications

Morrisville, North Carolina, United States

 Led and supervised technical workforce management team, addressing client issues promptly. Oversaw client technical support, billing concerns, and ensured swift resolutions. Address escalated technical inquiries promptly for the field and provide timely responses to the central Technical Support Team. Serve as a technical authority to assist sales and.

Sep 2019 - Mar 2024

Regional Support Center Specialist

Charter Communications

Raleigh-Durham, North Carolina Area

 Cultivated and maintained strong relationships with key clients and stakeholders. Utilized advanced diagnostic tools, reducing user-reported incidents by 50% through precise issue pinpointing. Successfully provided technical support to end users, attaining a 95% customer satisfaction ratingwhile resolving 90% of support tickets within the agreed SLA..

Apr 2019 - Sep 2020

Information Technology Support Specialist

North Carolina Agricultural And Technical State University

1601 E Market St, Greensboro, NC 27411

 Implemented automated password reset functionality, reducing helpdesk call volume by 25%. Reduced system vulnerabilities by implementing regular security patching and updates. Established a regular maintenance schedule, resulting in a 25% decrease in system failures. Identified and resolved a critical network issue, restoring connectivity for 100+.

Aug 2017 - May 2019

Assistant Project Manager

Ssangyong Engineering & Construction Co. Ltd.

 Collaborated with the Project Manager to define project scope, objectives, and deliverables in developing project plans, timelines, and budgets, ensuring alignment with organizational goals. Executed client-focused initiatives, resulting in a 12.8% increase in client satisfaction scores. Maintained clear communication channels among team members.

Jul 2015 - Jul 2016

Quality Assurance Officer

Essential Drugs Company Limited

Bangladesh

 Supervise and lead a team of professional workers, ensuring that they meet their targets and work efficiently. Managed the quality control chain of the medicinal products. Responsible for creating quality control assessment sheets. Provide guidance, support, and oversee manufacturing processes to ensure the efficient production of pharmaceutical.

Jun 2014 - Jul 2015
Team & coworkers

Colleagues at Primeritus Financial Services, Inc

Other employees you can reach at primeritus.com. View company contacts for 258 employees →

JC Jessica Cadieux Jessica Cadieux Colleague at Primeritus Financial Services, Inc Nashville, Tennessee, United States, United States View → SM Suseth Montezuma Suseth Montezuma Colleague at Primeritus Financial Services, Inc La Vergne, Tennessee, United States, United States View → MH Merrily Huff Merrily Huff Colleague at Primeritus Financial Services, Inc Wylie, Texas, United States, United States View → MJ Marqueishea Johnson Marqueishea Johnson Colleague at Primeritus Financial Services, Inc Nashville, Tennessee, United States, United States View → NR Natasha Rankin Natasha Rankin Colleague at Primeritus Financial Services, Inc Greater Sacramento, United States View → JK Jerel Kennedy Jerel Kennedy Colleague at Primeritus Financial Services, Inc Nashville, Tennessee, United States, United States View → KB Kayci Bath Kayci Bath Colleague at Primeritus Financial Services, Inc Greater Sacramento, United States View → CM Claudia Macias Claudia Macias Colleague at Primeritus Financial Services, Inc Smithfield, North Carolina, United States, United States View → CT Cousin Taylor Perkins Cousin Taylor Perkins Colleague at Primeritus Financial Services, Inc Goodlettsville, Tennessee, United States, United States View → MG Michael Greenwood Michael Greenwood Colleague at Primeritus Financial Services, Inc La Vergne, Tennessee, United States, United States View →
2 education records

H M Muaj Hossain education

FAQ

Frequently asked questions about H M Muaj Hossain

Quick answers generated from the profile data available on this page.

What company does H M Muaj Hossain work for?

H M Muaj Hossain works for Primeritus Financial Services, Inc.

What is H M Muaj Hossain's role at Primeritus Financial Services, Inc?

H M Muaj Hossain is listed as Senior Service Desk Analyst at Primeritus Financial Services, Inc.

What is H M Muaj Hossain's email address?

AeroLeads has found 1 work email signal at @charter.com for H M Muaj Hossain at Primeritus Financial Services, Inc.

Where is H M Muaj Hossain based?

H M Muaj Hossain is based in Garner, North Carolina, United States while working with Primeritus Financial Services, Inc.

What companies has H M Muaj Hossain worked for?

H M Muaj Hossain has worked for Primeritus Financial Services, Inc, Charter Communications, North Carolina Agricultural And Technical State University, Ssangyong Engineering & Construction Co. Ltd., and Essential Drugs Company Limited.

Who are H M Muaj Hossain's colleagues at Primeritus Financial Services, Inc?

H M Muaj Hossain's colleagues at Primeritus Financial Services, Inc include Jessica Cadieux, Suseth Montezuma, Merrily Huff, Marqueishea Johnson, and Natasha Rankin.

How can I contact H M Muaj Hossain?

You can use AeroLeads to view verified contact signals for H M Muaj Hossain at Primeritus Financial Services, Inc, including work email, phone, and LinkedIn data when available.

What schools did H M Muaj Hossain attend?

H M Muaj Hossain holds Master'S Degree, Information Technology from North Carolina Agricultural And Technical State University.

What skills is H M Muaj Hossain known for?

H M Muaj Hossain is listed with skills including Technical Support, System Configuration, Troubleshooting, Dynamic Host Configuration Protocol, Computer Hardware Troubleshooting, Domain Name System, Virtual Private Network, and Internet Protocol Suite.

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