Work training:• Attended the University of Leeds Agent Getaway Workshop in Langkawi, Malaysia (July 2022)• Attended the Monash University Education Partner Symposium in Penang, Malaysia (October 2022)• The University of Melbourne Education Agent Training in Kuala Lumpur, Malaysia (September 2023)Roles:• Counselling students that are looking for further education opportunities in Australia, Republic of Ireland, Malaysia, and the United Kingdom• Assisting students with university application• Supporting students with other application processes such as reviewing personal statements• Liaising with university partners to resolve issues that may arise post-application• Provide support in pre-departure processes including VISA assistance and pre-departure briefing• Organising events such as education fairs, personal statement workshops, career days, and information sessions