- Spearheaded full-cycle recruitment for both technical and non-technical positions, successfully building teams in areas such as web development, app development, IT support, business development, and finance, ensuring the alignment of talent with company growth objectives.- Established and nurtured strategic partnerships with key industry players like Barracuda, SolarWinds, NetCrunch, Oasis Defender, Axio360, Salesforce, HubSpot, ZWSoft, Acronis, and Red Canary, enhancing IT infrastructure while driving co-marketing efforts to expand service offerings.- Directed operations and delivered high-impact projects in web development, app design, and graphics, achieving timely project completion, high client satisfaction, and operational excellence for major events, including ITCN Asia.- Optimized HR and operational workflows, encompassing recruitment, onboarding, and payroll management (PKR 8.7M/month), improving employee retention and generating 20+ qualified leads per month through market insights and automation.

*) Managed financial transactions, tax filing, and regulatory compliance of 7 clients, ensuring that their financial affairs were in order and that they were meeting all of their legal and regulatory obligations.*) Processed weekly and monthly payroll, bonuses, and special checks for all employees, ensuring that they were paid accurately and on time, with a total payroll amount of 1 CR PKR.

*) Developed comprehensive surveys to assess gender disparities across crucial areas like education, employment, healthcare, and decision-making. Identified barriers, challenges, and violence/discrimination faced by women in Pakistan. Evaluated existing policies and programs for effectiveness.*) Administered and collected survey data, conducting in-depth quantitative and qualitative analysis to uncover key findings, trends, and insights related to gender inequality.*) Leveraged research findings to assess existing gender equality policies and programs, identifying areas for improvement and recommending actionable policy changes. Contributed to raising awareness and advocating for effective solutions to gender disparities in Pakistan.

*) Successfully led and managed 5 diverse projects from start to finish, ensuring on-time delivery, budget adherence, and quality compliance. Built strong client relationships and secured deals through negotiation and objection handling.*) Assembled and led a dedicated team for a USA-based medical billing project, encompassing various specialties. Oversaw the administrative department, optimizing processes, managing teams, and ensuring budget adherence. Processed payroll for all employees accurately and timely (total amount: 5,500,000 PKR).*) Virtually assisted with credit document review for 200+ clients, ensuring accuracy and data entry into the Credit Admiral system. Conducted credit history assessments and developed a comprehensive database of 70,000+ credit repair specialists.

*) Launched & staffed compliance department, developed SOPs, ensuring organizational adherence to regulations across diverse sectors like Insurance, Food & Beverages.*) Conducted comprehensive research & produced compliance reports, training materials, and courses (including VILT and Self-Paced) for Real Estate sector, meeting stringent deadlines and legal frameworks.*) Regularly audited online materials, websites, and VARS for compliance, identified and resolved discrepancies, implemented necessary updates to ensure legal adherence.*) Oversaw and maintained a 700+ course library compliant with legal requirements, facilitated user-friendly access, coordinated new course additions and retirements based on regulatory changes and industry needs.

Market & Product R&D:- As part of our market research and strategic planning, we undertook a thorough examination of several prominent internal audit management software solutions. This list included well-known platforms like AuditBoard, ACL, ProcessGene, and SAI360. The primary objective of this analysis was to gain a understanding of these platforms, evaluating their key functionalities, features, and the overall user experience they offer. We aimed to identify the strengths and weaknesses of each of these platforms, paying close attention to their unique features and selling points. This comprehensive comparison was pivotal in providing insights into the competitive landscape and paved the way for differentiating our product, eAudit.Business Development & Account Handling:- Collaborated closely with clients seeking industry-specific customizations for the eAudit software. Effectively communicated and interpreted client requirements, and assessed their feasibility within the regulatory frameworks of SBP & ISO standards (9001,27001,22301,31000,37001,19600,31010). Provided valuable feedback to the development team, facilitating informed decisions on incorporating client-requested changes while ensuring compliance with the relevant industry regulations and standards.

PTCL VSS Phase II 2014 | Phase III 2015-16 | Phase IV 2017:- Recruited Led and managed a team of back and front office staff.- Developed and implemented workflows and procedures to ensure efficient and accurate processing of VSS applications- Monitor and track team performance and provide feedback and coaching- Resolve issues and complaints of employees- Generate reports and presentations on team performance and VSS trends.Benazir Income Support Waseela-e-Taleem (WeT) 2012-2013:- Successfully recruited and onboarded a 28-member team for the BISP Waseela-e-Taleem (WeT) Project in 2013, spanning both back and front office roles.- Developed team schedules and provided training to ensure their effectiveness in project roles.- Implemented project management procedures, monitoring, and continuous evaluation to adapt to internal and external factors, ensuring project success.- Coordinated activities with local authorities, partners, and implementing actors at the local level to ensure seamless project operations.- Managed beneficiary feedback and complaints, keeping comprehensive records, and established a robust follow-up system to provide continued support to beneficiaries.

• Assist the Project Coordinator with provincial, district, and local government agencies, as well as the local community.• Schedule and plan meetings, monitor and solve issues for on-field and off-field staff, and review all documents.

• Responsible for purchasing and company store management.

• Sourcing and managing vendors: Track potential vendors, compare and evaluate offers, negotiate contract terms, and build relationships with vendors.• Inventory management: Track, manage, and coordinate all purchased and sold products. Conduct market research, inspect stock, update records, and reorder supplies as needed.

• Store administration: Prepare reports, manage budgets, update financial records, and order new items.• Customer service: Deal with customer complaints and grievances, and maintain store condition and visual merchandising standards.

• Customer service: Oversee the customer service process and resolve customer complaints.• Quality assurance: Conduct quality assurance surveys with customers and provide feedback to the staff.