Mubarak V Email & Phone Number

Ernakulam, Kl, In

Kochi, Kerala, India

Plan and Drive Strategy for the cluster for achieving Revenue share and Market Share Objectives.Provide Direction and leadership to team both strategically and tactically.Work closely with the programming team and BIG solutions for creative ideas for the clients .Manage People Processes and ensure collaboration across locations and Teams .Analyse P & L statements and cost variance with respect to budget with a view to increasing profitability .Monitor and ensure efficient and seamless… Show more Plan and Drive Strategy for the cluster for achieving Revenue share and Market Share Objectives.Provide Direction and leadership to team both strategically and tactically.Work closely with the programming team and BIG solutions for creative ideas for the clients .Manage People Processes and ensure collaboration across locations and Teams .Analyse P & L statements and cost variance with respect to budget with a view to increasing profitability .Monitor and ensure efficient and seamless functioning of the cluster all the time .Establish career development plans for the team and foster alignment of individual and company goals .Managing permanent and proactive customer relationship with Top agencies and Clients.Ensure achievement of regional targets in a timely and organized fashion. Ensure timely recruitment, training and development of teams. Manage client expectations in conjunction with the respective business teams. Show less

Ernakulam, Kerala, India

Ernakulam, Kerala, India

Prime Responsibility was to Revamp the Corporate Sales Vertical through Building and Managing permanent and proactive customer relationship and ensures customer satisfaction and profitable account Growth by Coordinating all customer related activities and acting a first point of contact and develops a consultative relationship .  Understand customer’s business, Decision criteria , anticipates customer’s needs, Keep a track of the… Show more Prime Responsibility was to Revamp the Corporate Sales Vertical through Building and Managing permanent and proactive customer relationship and ensures customer satisfaction and profitable account Growth by Coordinating all customer related activities and acting a first point of contact and develops a consultative relationship .  Understand customer’s business, Decision criteria , anticipates customer’s needs, Keep a track of the client’s business initiatives and future plans and analyze its impact on the business. Direct, monitor and lead the development of regional revenue strategies, business plan, projects and budget in line with corporate strategy.  Mentoring, motivating and guiding team members by giving timely inputs on Account Management , Channel Management, Collection & Retention, DST Management, understanding customer connectivity requirements, ensuring sales–business generation and achieving budgeted figures on monthly basis.  Recruit channel partners and drive, achieve and exceed sales against target by winning new business from targeted prospects in order to maintain, develop and grow on-going relationships, sales generation and market penetration in the Corporate/ SME space.  Maintain and further develop existing partnerships in order to ensure quality sales and high numbers are achieved while proactively improving customer experience by involving partners in the end to end customer cycle and actively managing the partners’ business and performance in order to ensure maximum output and value is gained from them.  Cross functional coordination with Internal Stake Holders, Backend, Vendors, Solution Providers and Partners for Timely Delivery and Implementation. Show less

Ernakulam, Kerala, India

Prime Responsibility was to set up Key Accounts Division with end to end Life cycle Management by Developing and setting Strategies , Processes , business plan, projects and budget in line with corporate strategy.  Build & maintain relationship with the key contacts & decision makers in the allocated accounts to Keep a track of the client’s business initiatives and future plans and analyze its impact on the business.  Has a… Show more Prime Responsibility was to set up Key Accounts Division with end to end Life cycle Management by Developing and setting Strategies , Processes , business plan, projects and budget in line with corporate strategy.  Build & maintain relationship with the key contacts & decision makers in the allocated accounts to Keep a track of the client’s business initiatives and future plans and analyze its impact on the business.  Has a Team Size of 2 BRMs reporting Directly to me for proper account management, Channel Management, DST Management, Revenue Collection and effective Life cycle management of the Build Base.  Driving sales & Collection strategies for attainment of periodical Top line and Bottom line targets to optimize revenue from primary & secondary Accounts.  Propose new initiatives, plans and programs to improve the effectiveness of the vertical. Evaluating programs & recommending Promotions that maximize brand potential on regular basis.  Finalizing order of products, Cross functional coordination with Internal Stake Holders, Backend, Vendors, Solution Providers and Partners for Timely Delivery and Implementation. Show less

Ernakulam, Kerala, India

Handle the end-to-end telecom & connectivity needs of a set of key corporate accounts for the region to ensure achievement of the order booking & Revenue targets, protecting existing revenues through customer retention activities and ensuring customer satisfaction  Develop marketing plan for the launch of new products/ tariff plans to grow market share, gross additions and open alterative revenue streams. Responsible for… Show more Handle the end-to-end telecom & connectivity needs of a set of key corporate accounts for the region to ensure achievement of the order booking & Revenue targets, protecting existing revenues through customer retention activities and ensuring customer satisfaction  Develop marketing plan for the launch of new products/ tariff plans to grow market share, gross additions and open alterative revenue streams. Responsible for identifying & developing leads from new / existing accounts, coordinating first kick-off meetings, reviewing customer requirements, identifying capabilities for designing resolutions and ensure project take-off.  Handles day-to-day customer management operations and provides timely resolution for customer issues and complaints.  Regularly interface with the client and take account of any changes in customer needs. Responsible for practicing effective relationship management, especially for clients requiring data solutions, to nurture associations. DEPUTY MANAGER: CHANNEL OPERATIONS Show less

Achieve Gross and Net Sales Targets from Enterprise account patch.  Maintain existing accounts within the region to ensure achievement of budgeted revenue targets and maximize market share.  Recruit, handhold and train DST s (Off Rolls) & Maintain required productivity levels on voice and Data business.  Channel Identification, Recruitment Coordination and ensuring required productivity levels for the team employed by the channel. … Show more Achieve Gross and Net Sales Targets from Enterprise account patch.  Maintain existing accounts within the region to ensure achievement of budgeted revenue targets and maximize market share.  Recruit, handhold and train DST s (Off Rolls) & Maintain required productivity levels on voice and Data business.  Channel Identification, Recruitment Coordination and ensuring required productivity levels for the team employed by the channel.  Identify new business opportunities and develop new business within the region by building relationships. Show less

Master Of Business Administration (Mba), Marketing

Bachelor Of Science (Bsc), Computer Science

Master Of Science - Ms, Applied Psychology