Desktop Support Engineer
Karachi
• Windows, Email, Internet, Printing and Network Services of nodes and Systems.• Configuration, Troubleshooting & Backup of MS Outlook 2007, 2010, 2013, 2016• Windows 7 Installation & Troubleshoots user account problems.• Desktop support for users (Windows XP, Vista, Windows 7, Windows 8.1, Windows 10, Mac os)• Installation of Different Software and Antivirus• OS Installation, troubleshooting and Support of Desktop Users• Computer Hardware, Network and Printer Troubleshooting.• Manages all system back-up and restore point.• Installation of Operating system, Software’s, Drivers in new / existing PCs & laptops.• Email and Cpanels Administration.• Domain Active Directory user and group creation, DNS and error logs administration.• BloomIP complain and hosting management.• All wifi Router configuration.• All internal and Physical Network activity and troubleshooting.• NF (Network File Sharing), Folder Sharing and local FTP administration.• Outlook troubleshooting and identifying SMTP errors code. • NAS (Network Area Storage) RAID monitoring and logs.• Responsible for help and support any physical activity for server hardware, Internet cabling, IT equipment installation and network connectivity.• Cabling and Switching, Cable organizing, Tool-Less AIUOS Installation .