Mubasher Ahmed Email & Phone Number

Toronto, On, Ca

Concord, Ontario, Ca

-Provide support and development of custom solution according to the client's requirements using iManage SDK and built iManage integration with external systems- Upgrade and implements WorkSite Server, Communication Server and IDOL indexer for law firms- Help firms become Matter Centric and design DR solutions - Help WorkSite team to improve matter intake, WorkSpace generation processing through combining results from their billing system. - Migrate documents into WorkSite workspaces based on the metadata.- Set up and deliver infrastructure design document for iManage servers- Customized system menus and functions that can best fit business users habits- Standardized workspace template and metadata fields based on best practice for law firms- Developed easy to use processes for client/matter synchronization, Workspace creation as well as security synchronization with their existing billing system

Toronto, Ontario, Ca

- Provide technical guidance and direction to the implementation project team- Act as a team lead for the BLG documents technical resources with respect to iManage project and migration from the legacy DMS- Work with the implementation vendor to design, review and finalize configuration requirements- Work with the business SMEs to ensure functional requirements are configured and implemented into the technical solution- Helped BLG save time and money by providing direction on how to develop integration using iManage Restful api- Help firms become Matter Centric, improve matter intake and automate the process of generating the Workspace creation by conducting the training sessions with the users

Toronto, Ontario, Ca

- Work with various departments to determine and document the user DMS requirements and provides specialist recommendations that may benefit the users and the university- Identifies the customization requirements, creates an implementation plan and agrees with the timelines with the department heads- Coordinates with various internal and external technical specialist for implementing a solution that meets those requirements according to the agreed project management plan. - Configure and customizes the products, ensures compliance with all policies and regulations, security requirements, performs all tests as necessary to meet the department requirements and lead the rollout of the system.- Worked with 3rd party vendors, and other specialists with the university for further support and troubleshooting. - Ensure solutions meet Ryerson security and privacy requirements.

Lexington, Kentucky, Us

- Responsible for driving successful customer implementations for intelligent capture and content management software applications. - Provided technical expertise, guidance, and direction in the design, development, and deployment of customer service.- Tailor software solutions into customer environments using vb/asp.net and SQL scripting. - Worked directly with the client to develop the design, implement the software, test and train the client on solutions.- Helped the client with the go live and provide the end user training.

Toronto, On, Ca

- Provide technical guidance and direction for the document management platform and work with software vendors- Upgrade the Autnomy iManage WorkSite 8.5 infrastructure including SQL, DMS, IDOL, Communication Servers, EMM for DeskSite.- Work with the business SMEs to ensure functional requirements are configured and implemented into the technical solution. - Collaborate with HP professional services technical team and the IT infrastructure team- Estimate effort and cost to implement requirements, development of technical solutions- Migration, upgrade and integration of application software. Create proper level of system and IT operation documentation. -Provide support of other related legal application and ensure the timely resolution of issues and business requests.

Herndon, Va, Us

- Work closely with project Architect and Team Lead to plan and develop successful software implementations.- Contribute on software delivery projects through all phases of the product development life cycle.- Work with Team Lead and Iron Data testers to test, correct and refine the software solution- Effectively communicate with the Team leader on the management of technical issues, recommendations and risks.- Develop detailed low level technical design specifications.- Manage multiple projects at once.- Provide consulting and support to 17 state in United States

Toronto, Ontario, Ca

- Successfully implemented and supported Worksite, IDOL and Communication Server for Lax O'Sullivan. Developed, facilitated and lead successful implementation plans by performing technical implementations and providing primary technical support interface with clients.- Supported migration of existing documents with their respective metadata into the WorkSite Document Management System.- Being an Interwoven Certified Engineer, consulted with internal teams and clients to ensure quality service, project management and prompt response to client needs ensuring the full value of solution is realized.- Using the advance knowledge on SQL and application integration design and architecture to ensure the stability, integrity, and efficiency of client software implementations.- Proved Superior analytical, problem solving and communication skills by collaborating with the internal team on quality assurance, engineering, operations and administration to resolve client issues to create and execute action plans.- Configured, Implemented and Supported Autonomy products such as Worksite document management system, IDOL Indexer and Worksite Web.- Solely responsible for configuring and maintaining RBRO’s training environments- Successfully delivered services to Spiegel Sohmer, Stinson, Morrison, Cohen Highley, McKenzie Lake, MBHB, McMillan, Bowman and Brooke and Paliare Roland.

Toronto, Ontario, Ca

Develop new projects to make the Autonomy document management system more user friendly and customizable for law and accounting firms according to their needs.Also develop Autonomy's document management integration with other system like Caseware, AutoCAD etc.

Toronto, On, Ca

Applied knowledge of web programming using Java (Applets), JavaScript, VbScript, HTML, Perl, ASP, Object-Oriented programming languages and CGI in Unix environment to develop interactive website with ASP and SQL connectivity using ADO to retrieve Government records on the web interface for The Bibliocentre.Converted VHS into digitized data using Procoder and MGI Video Wave for streaming on the Unix server. Experience in planning, Organizing and analyzing the video streaming project in teams to prioritize tasks, share workload, meet individual/group and business deadlinesDelivered strong knowledge of Syntax specification, Cascade Style Sheets, planning, analysis, design, implementation, promotion and innovation of the web sites and program scripts using Perl for digitized processDemonstrated excellent skills of Macromedia Studio MX(Fireworks, Flash, Dreamweaver) to design web pages, graphics and ads for interactive Metadata instituteDesigned and carry out training programs to ensure rapid transfer of knowledge and efficient use of the tools to students, with the assistance of appropriate management personnel Assisted students in overcoming problems with Visual Basic, Visual Basic with Access, Cobol, MS Office, SQL, C, C++, Oracle and HTML programming by using my excellent knowledge of programming languages.

Palo Alto, Ca, Us

Motivated team member in the manual assembly and functional testing of boards and hardware within the Manufacturing departmentImplemented Mileage Software for StorageTek with Visual Basic and VBA programming using ADO and SQL. Maintain clear, concise programming instructions as per corporate guidelines, during the coding process, to ensure effective maintenance of the code. Design Mileage software to requirements based on input from internal and external research as well as production requestsPossessed excellent communication, interpersonal, time management, problem solving and organizational skills combined with the ability to interact effectively within a team environment, adapt readily to new technologies, methodologies, and processes and work productively under pressure.Developed strong relationship with customers that helped me improve StorageTek’s service department to increase its profit.Researched new and improved methods to meet company’s expense goals

Diploma, Computer Programmer/Analyst (Co-Op) 4Yrs Diploma

Diploma, Business Administration