Mubashir Khan Email and Phone Number
Mubashir Khan personal email
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Greetings! I have a varied skill set that includes administration, property management, rudimentary financial understanding, basic data analyst duties, HR operations, and customer service and support. I am a committed and successful professional. I have a track record of accomplishment and have the ability to produce outstanding results in hectic and demanding situations.I excel in streamlining procedures, increasing organizational effectiveness, and ensuring smooth operations as a meticulous administrator. I am excellent at organizing meetings, handling letters, keeping confidential information secure, and organizing calendars.I have effectively managed a variety of facets of property operations, including lease administration, rent collection, tenant relations, maintenance coordination, and property inspections, thanks to my thorough understanding of property management concepts. I am able to manage properties successfully and provide outstanding experiences for tenants thanks to my excellent organizational abilities and sharp eye for detail.I have a strong foundation in finance fundamentals and am proficient in financial analysis, budgeting, financial reporting, and spending monitoring. With this knowledge, I can effectively engage with finance teams and offer insightful contributions to help them make well-informed decisions.I am capable of drawing valuable conclusions from unstructured data since I have a fundamental understanding of data analysis methodologies. I have extensive experience managing a variety of HR tasks, including hiring and onboarding, maintaining employee records, administering benefits, and putting policies into practice. I have a passion for maximizing human resources operations. I have experience establishing good employee relations and making sure that employment laws and regulations are followed.I have good interpersonal and communication skills and am aware of the significance of providing exceptional client experiences. I am skilled at handling requests, resolving problems, and offering prompt and efficient customer service. My dedication to providing exceptional service has led to a high degree of client loyalty and satisfaction.I am confident that my skills and experience make me a valuable asset to your company if you're looking for a multifaceted professional with a solid background in administration, property management, basic finance knowledge, basic data analyst functions, HR operations, and customer service and support. Let's talk to find out how we may work together and further our shared success.
Base Camp Data Solutions
View- Website:
- themarketresearchdepartment.com
- Employees:
- 171
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Project Manager - AirbnbBase Camp Data SolutionsHyderabad, Sindh, Pakistan
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Project Manager - AirbnbBase Camp Data Solutions Apr 2024 - PresentHyderabad, Sindh, PakistanPre-Operational Construction Phase• Project Timeline: Develop a detailed construction schedule with milestones and deadlines.• Contractor and Vendor Coordination: Oversee the selection and management of contractors, suppliers, and vendors for all construction and decor needs.• Budget Management: Track and maintain budget alignment; identify opportunities for cost savings.• Compliance and Permits: Ensure adherence to building codes and obtain necessary permits.•Quality Control: Inspect regularly to ensure work aligns with design standards.• Issue Resolution: Address construction issues and site delays to maintain project progress.• Stakeholder Updates: Report on budget, timeline, and milestones to stakeholders.• Interior Design and Furnishing: Coordinate layout, design, and furniture installation.• Post-Construction Preparation: Plan final inspections, cleaning, and property staging.• Transition to Operational Phase: Prepare property handover, including initial photography and listing setup.Operational Airbnb Management Phase• Property Set-Up: Handle the Airbnb listing setup, including staging, photography, and descriptions.• Pricing and Revenue Optimization: Implement dynamic pricing strategies to maximize bookings.• Performance Monitoring: Track occupancy, reviews, and revenue to meet target metrics.• Vendor Relationships: Manage cleaning, maintenance, and landscaping vendors.• Guest Communication: Ensure timely responses to guest inquiries and booking requests.• Regulatory Compliance: Adhere to local regulations and Airbnb policies.• Operational Streamlining: Develop processes for check-in/out, guest experience, and inventory.• Marketing Initiatives: Collaborate on strategies to boost visibility and occupancy.• Issue Resolution: Act as the main point of contact for guest complaints and property issues.• Performance Reporting: Provide updates on occupancy, revenue, and guest satisfaction to stakeholders. -
Team LeadBase Camp Data Solutions Apr 2023 - Mar 2024Hyderabad• Supervise Daily Operations: Oversee property management tasks and team coordination.• Resolve Tenant Issues: Handle escalated tenant concerns and ensure prompt solutions.• Monitor Property Performance: Track occupancy, rental income, and property condition.• Train and Support Staff: Conduct training and maintain high service standards.• Manage Budget and Expenses: Oversee budgets and implement cost-saving measures.• Coordinate Maintenance: Schedule and ensure timely property repairs and upkeep.• Assist with Leasing: Support leasing activities to maximize occupancy.• Generate Reports: Provide regular performance and occupancy reports.
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SupervisiorBase Camp Data Solutions Apr 2021 - Mar 2023Hyderabad District, Sindh, Pakistan• Manage rental and utility operations.• Receive work requests from tenants via call, email, ZOHO CRM, text and categorize the tasks and assign them to the concerned departments and create the work order numbers, update the system to make a schedule for follow-up with concerned departments, and communicate with the client until complete the task.• Investigate and solve tenants' problems, which may be complex or long-standing.• Weekly meetings with the Property Manager, Director, and Manager regarding the operation, pending tasks, and recurring issues, to identify opportunities for improvement.• Conduct training sessions with customer service staff to deliver high-class customer service.• Develop feedback or complaint procedures for tenants to use to improve customer service procedures, policies, and standards for the organization or department.• Negotiating contracts with suppliers.• Managing vendor billing and disbursements.• Collaborate with team members to collect and analyze data.• Perform annual reviews, appraisals, and performance management reviews for the customer service staff.• Determine work procedures, work schedules, and workflow for customer service staff.
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Task LeadBase Camp Data Solutions Apr 2018 - Mar 2021Hyderabad District, Sindh, Pakistan• Handle inbound and outbound calls to tenants.• Handle tenants’ complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.• Training new customer service team members.• Ensuring that all permits are issued in a timely manner while maintaining compliance with regulatory requirements and coordinating with contractors to ensure that permits are issued in a timely fashion. Reviewing and approving applications for permits, licenses, or other authorizations before processing them. Communicating with clients about the status of permitting applications and responding to questions about the permitting process.• Using CRM to document tenant interactions.• Monitoring average calls length and overall team volume to ensure quality.• Listening to individual calls to ensure quality.• Creating intervention and improvement plans for the team members.• Suggest new procedures to improve customer service.• Resolving escalated tenant issues.
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Business AssociateBase Camp Data Solutions Mar 2016 - Mar 2018Hyderabad District, Sindh, Pakistan• Handle inbound and outbound calls to tenants.• Handle tenant complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.• Refer issues and questions to managers if necessary.• Work with internal departments to meet tenants’ needs.• Reconcile records of bank transactions & send delinquent accounts to the collections department.• Calculate and prepare checks for the utilities, taxes, and other payments.• Prepare purchase orders and expense reports.• Monitor the status of accounts to ensure that payments are up to date.• Update & maintain the monthly collection reports & generate monthly and quarterly reports.• Generate bills and invoices specific to tenant accounts.• Deliver invoices to clients via digital and traditional mail services.• Process all payments using various payment services.• Delegate duties when necessary to subordinate staff.
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AdministratorAbacus International School (Hyderabad, Pakistan) Jan 2019 - Feb 2020Hyderabad, Sindh, Pakistan• Schedule and assign different tasks to administrative staff and follow up their performance.• Maintain students and staff records. • Monitor the flow of all incoming and outgoing correspondences.• Supervise basic maintenance and repairs of furniture, fixtures and building items.• Assist the School Head in hiring school staff, act on loss presentation policies to controldamage to school property, look after all school functions of the school including reportingirregularities, violations of policies and procedures etc. to the school head.• Identify all current and future maintenance requirements of the school campus andequipment. Inspect and maintain school filling system.• Prepare reports as required by school administration and accounting system.• Responsible for purchase and maintain an effective inventory system for all schoolstationery, supplies and equipment.• Enforce all administration procedures as prescribed in manuals.• Any other duty assigned by the Director/School Head.• Maintain all accounting records including general, subsidiary ledgers, cashbook and bankbookin manner that is in accordance with the school accounting system and general accounting principles.• Pay invoices by verifying transaction information, scheduling and preparing disbursements,obtaining authorization for payments from School Head.• Prepare monthly and yearly report of income and expense• Prepare and disburse payroll to all staff and faculty members.• Maintain records of staff benefits
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Customer Service ManagerAnything4Home Ltd (Birmingham, Uk) Sep 2013 - Dec 2015Birmingham, England, United Kingdom• Supervising the daily operations of the customer service department• Improve customer service experience, create engaged customers and facilitate organic growth.• Take ownership of customer’s issues and follow problems through to resolution • Set a clear mission and deploy strategies focused towards that mission• Develop service procedures, policies and standards• Keep accurate records and document customer service actions and discussions• Analyze statistics and compile accurate reports• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment• Keep ahead of industry’s developments and apply best practices to areas of improvement• Control resources and utilize assets to achieve qualitative and quantitative targets• Adhere to and manage the approved budget• Maintain an orderly workflow according to priorities• Setting customer service goals for team members and helping them reach those goals• Interacting with customers and handling customers queries and complaints in a timely manner• Managing customers’ accounts• Keeping a record of customer interaction and details of actions taken• Communicating with internal teams to discuss sales targets
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Customer Service SupervisorEz Accessories & Parts Ltd (Manchester, Uk) Apr 2012 - Aug 2013Manchester, England, United Kingdom• Coordinate SLA creations. (Through Interaction with the business team).• Ensure team follows best practices and maintain service level agreements.• Monitors department issues and client complaints.• Develop problem management and service improvement plans.• Ensure customer/business, client, support, technical parties are represented in the definition and evolution of services.• Offer customer service.• Maintain customer relationships• Oversee and guide all activities of the Service team• Managing customers’ accounts• Keeping a record of customer interaction and details of actions taken• Communicating with internal teams to discuss sales targets
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Customer Service RepresentativeEz Accessories And Mobile Parts Ltd Feb 2011 - Mar 2012Manchester, England, United Kingdom• Assist in the processing of online purchases quickly while providing superior service to customers.• Field calls and E-mails of customer inquiries.• Assist with returns and the RMA process as needed.• Coordinate with shipping carriers to ensure the safe delivery of all packages.• Demonstrates a sense of urgency and dedication to exceed customer expectations and earn loyalty through accuracy, efficiency, courtesy, and knowledge.• Demonstrate knowledge of computer components to assist customers with technical questions as needed.• Handel and solve customer complaints. • Handle damaged product and claim back from the courier service.
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Onsite ManagerShell Oct 2008 - Nov 2010Birmingham, England, United KingdomMaintaining all aspects of Health & Safety. Maintain site standards across forecourts and shop.Maintain staff rota and wages. Meeting with staff on a daily basis, motivate the staff to achieve the weekly target.Handy customer questions, complain and issues. Process new employees through the company orientation program which includes company rules, regulation, culture etc. Analyzed problem areas in employees training and motivation.Recruitment & maintaining personal files of employees and documentation.Helped business owner develop protocol;s for the dealing with employees problems. Adopt quickly to changing organizational needs. Explore, evaluate and sources external training programmers .
Mubashir Khan Education Details
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Master Of Business Administration - Mba -
Finance And Management Business School (Birmingham, Uk)Pass -
Finance Business School (Birmingham, Uk)Level 1
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The Hyderabad Public SchoolB
Frequently Asked Questions about Mubashir Khan
What company does Mubashir Khan work for?
Mubashir Khan works for Base Camp Data Solutions
What is Mubashir Khan's role at the current company?
Mubashir Khan's current role is Project Manager - AirBnB.
What is Mubashir Khan's email address?
Mubashir Khan's email address is k.****@****hoo.com
What schools did Mubashir Khan attend?
Mubashir Khan attended University Of Sunderland In London, Finance And Management Business School (Birmingham, Uk), Finance Business School (Birmingham, Uk), University Of Sindh, The Hyderabad Public School, St Bonaventure High School.
Who are Mubashir Khan's colleagues?
Mubashir Khan's colleagues are Mohammad Kamran, Fahad Hussain, Imdad Vighio, Khushbakht Marium, Haris Pandhiani, Moiz Shaikh, Sooraj Kumar.
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Mubashir Khan
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