Mubashir Ali Email & Phone Number

I am a Service Desk Engineer at Ufone 4G, a leading telecom company in Pakistan, where I provide technical support and troubleshooting for various internal systems and applications. I am also a BMS student in Fine/Studio Arts, General at Karachi University, where I explore my creativity and passion for visual arts. My core competencies include advertising, business analysis, and financial analysis, which I have developed through my academic and professional experiences.In my current role, I work with a team of engineers to ensure the smooth and efficient operation of the service desk, responding to user queries and issues, and escalating them when necessary. I also conduct regular quality checks and audits on the system performance and functionality, and provide feedback and suggestions for improvement. I use my skills in advertising and business analysis to create and present reports and dashboards on the service desk metrics and trends, and to identify opportunities and challenges for the business. I also leverage my financial analysis skill to monitor and manage the service desk budget and expenses, and to optimize the resource allocation and utilization. I am motivated by the opportunity to learn new technologies and skills, and to contribute to the company's vision and goals. I value teamwork, innovation, and customer satisfaction, and I strive to bring diverse perspectives and experiences to the team.

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  Karachi University

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