Leadership experience of 3+ years and proven success in both inbound and outbound sales. Expertise in team management and operations management with a proven ability to build and maintain sales and customer support teams. Enthusiastic team leader and strategic problem-solver; self-directed, optimistic, and influential. Unswerving focus on sales, marketing, customer support, quality, timeliness, and cost control. Highlights include:* Leading team of 50+ representatives to help them achieve their sales conversion while maintaining quality.* Built and managed talented and productive multifunctional teams of quality controls and trainers.* Successfully lead night shift operations and multiple concurrent projects, coordination between international offices with team attendance record of 98%.

Remained top performer till promoted as team leader. Maintained 75%+ lead generation and 45%+ sales conversion. Where average lead generation rate was 60% to 70% and average conversion rate was 40% to 48%. Was a recognized and renowned employee of the company because of performance, professionalism, contributions and ability to achieve targets. Responsibilities:* Development of sales strategies and efficiently adapting to changing customer’s needs.* Constant research into the market trends and analyzing internet sales by adopting effective advertising techniques.* Identify potential customers and target market and cater to their requirements to engage them with the organization* Staying updated and constantly handling the visitors live on chat by gathering information about them, tending to their queries and lastly catering and satisfying their needs.* Strong interpersonal communication, persistence and creativity are essential skills that I possess to deliver quality results.

 Store operation including receipts issuance and rejections. Material handling and its movement, placement etc. Planning required to ensure availability of material and avoid shortages Technical reporting to principal in case of defective/damaged supplies TQM and ISO implementation in whole material department Stock taking and housekeeping Designing of stock areas and racks/shelves etc.

My main task as a sales assistant was to ensure that customers have an enjoyable shopping experience and spend lots of cash so the business can keep going. As part of this service I was expected to:Welcome and advise customers Ensure goods are well displayed Handle paymentsArrange ordering and deliveryReceive deliveries from suppliersKeep the shop floor clean and tidy