• Lead and manage a team of over 80 sales professionals, including 8 Team Leads, 10 Assistant Team Leads, and 70 Business Development Associates (BDAs), ensuring alignment with business goals and fostering a culture of accountability and performance.• Oversaw the end-to-end Profit and Loss management, achieving and maintaining CM3 positive margins.• Developed and implemented sales strategies to maximize revenue while managing operational costs effectively.• Analyzed and optimized key performance metrics, including CVR, to ensure consistent performance improvements.• Enhanced team productivity through targeted training, performance monitoring, and setting clear, achievable KPIs.• Collaborated cross-functionally with marketing, product, and operations teams to align goals and drive cohesive strategy execution.• BTL marketing and budget management.Key Achievements:• Successfully spearheaded initiatives that drove a 60% boost in Conversion Rate (CVR) and an 80% surge in team productivity. Consistently maintained a monthly NET revenue of 2 CR over the past six months.• Achieved a consistent CM3 positive P&L, contributing to overall profitability and sustainable growth for the Upskilling vertical.• Recognized for outstanding leadership and achieving sales targets consistently, even during challenging periods.• Increased the recovery rate on Enach payments from 50% to 70%

• Successfully managed sales operations for the dynamic and culturally diverse markets of India, Egypt, Saudi Arabia, and Pakistan.• Spearheaded the implementation of a streamlined sales operations system, resulting in a 20% increase in sales productivity and a 15% reduction in operational costs in H1 2023• Implemented and optimized CRM systems (Leadsquared) tailored to the unique requirements of each market, resulting in increased sales team productivity, enhanced data accuracy, and improved pipeline visibility.• Monitored sales KPIs specific to India, Egypt, Saudi Arabia, and Pakistan, conducting in-depth sales data analysis and providing actionable insights to sales leaders for targeted sales strategies.• Designed and implemented incentive programs for sales representatives, effectively driving sales performance and fostering a culture of healthy competition.• Collaborated cross-functionally with marketing, finance, and product teams within each market, streamlining processes and enhancing interdepartmental communication to reduce sales cycle time by 15%.• Introduced and facilitated market-specific sales training programs, tailored to the unique needs and preferences of customers in each region, resulting in improved customer engagement and conversion rates.• Conducted regular sales forecasting, ensuring sufficient resource allocation to meet customer demand across different global markets.• Conducted thorough market research and competitor analysis for India, Egypt, Saudi Arabia, and Pakistan, identifying new market opportunities and refining product positioning to gain a competitive edge.

Built the Sales team from scratch and scaled the team size to 100+ agents in 6 months.• Spearheaded the establishment of the sales department for Noon Academy, a fast-growing EdTech startup, as the first Sales team member.• Developed and implemented a comprehensive sales strategy, leading to a significant increase in revenue and market share.• Pioneered the end-to-end sales process, from lead generation to deal closure, resulting in streamlined operations and improved efficiency.• Designed and implemented sales training programs, ensuring the team had the necessary skills and product knowledge to excel in their roles.• Utilized CRM tools to track and analyze sales data, optimizing the sales pipeline and improving sales forecasting accuracy.• Led a team of 100+ sales professionals, fostering a collaborative and goal-oriented culture that motivated individuals to achieve their targets.• Identified new market opportunities and collaborated with the product development team to tailor solutions that met the specific needs of customers.• Cultivated and nurtured long-term client relationships, resulting in a high rate of customer retention and repeat business.

• Successfully managed a team of 8 sales agents, providing guidance, mentorship, and performance feedback to drive individual and team performance.• Conducted regular sales training sessions to enhance product knowledge, sales techniques, and customer engagement skills, leading to a more confident and efficient sales team.• Monitored team metrics, including sales targets, conversion rates, and customer satisfaction, using data-driven insights to make informed decisions and optimize team performance.• Collaborated with the marketing department to create targeted campaigns and promotional materials.• Established and maintained strong relationships with key clients, resolving escalated issues promptly and ensuring a high level of customer retention and loyalty.• Acted as a liaison between the sales team and upper management, providing regular performance reports, forecasts, and recommendations for improvement.• Introduced and integrated a new CRM system, streamlining the sales process and improving data accuracy, leading to increased productivity and better customer management.