Process orders from online platforms like Snoonu, Rafeeq, and Talabat, and manage daily cash, card, and online transactions. Providing excellent customer service. Managed store inventory, conducted stock checks, and coordinated orders with suppliers. Ensured compliance with safety regulations, handled product inquiries, and handled returns.

•I have had the privilege of working with clients based in various countries, The UK, The US, South Korea, Ireland, Germany, and Austria. •Currently engaged in freelance work on Fiverr, providing services to a diverse clientele from various parts of the world.•Demonstrated adept project management skills by successfully handling numerous projects throughout my tenure.•Received positive feedback and 5-star ratings from all 33 distinct clients with whom I've collaborated, indicating their satisfaction with the quality of my services and professionalism.

•Engaged in UK-based campaigns as a Recruitment Executive/Customer Service role across two companies.•Sourced and screened candidates to meet client needs.•Coordinated interviews and managed client inquiries.•Handled customer service and inbound sales for nursing homes and NHS hospitals.•Conducted candidate selection and shortlisting for the Health and Social Care sector.

•UK Based Campaign.•Assisted individuals struggling with debts as part of the IVA campaign.•Conducted consultations to understand clients' financial situations and provided tailored solutions.•Guided clients through the setup of Individual Voluntary Arrangements, ensuring compliance.•Collaborated with the team to enhance process efficiency.•Recognized for exceptional customer service and empathy.

• UK Based Cab Company.•Ensured high customer satisfaction by promptly addressing inquiries and feedback.•Developed and implemented strategies to enhance service quality.•Monitored feedback channels and collaborated cross-departmentally to resolve issues.•Proactively engaged with customers to anticipate needs and improve services.•Recognized for dedication to customer service excellence.

•Providing detailed information about available courses.•Assisting candidates in selecting the most suitable course for their needs.•Managing institute accounts and handling related financial matters.