● A dynamic professional with an overall experience of over 7+ years including Relationship Manager ,Customer Service, Collections, Retention Operations, Team Management.● Experience of successfully managing all aspects of a Customer Care Center includes - managing, establishing and monitoring productivity goals; and leading cross-functional teams on key areas. Prepared business presentations & proposals for clients.● An effective communicator with strong Analytical, Relationship Management and People Management skills. Experience of working under Cross-cultural and Multinational environments.