Mubina S. Email & Phone Number

Canada

Oshawa, Ontario, Canada

Ensure accurate entry of employee hours in the salary timekeeping system and verify correct coding of vacation and sick days.Prepare training reports in the TPAS system for allME employees.Seek approval from group leaders once hours and codes have been entered.Create shopping carts in SAP for procurement purposes.Continuously update the safety talk spreadsheet for all departments and ensure safety talks are shared and reviewed with team members.Facilitate the on-boarding and off-boarding process for employees.Set up access card (badge) requests and provide access to authorized personnel.Order and manage stationary supplies for the ME/ Facilities departments.Coordinate and facilitate weekly staff meetings for the ME/Facilities teams.Track employee training expiry dates and notify group leaders for enrollment in refresher courses.Create deficiency reports for courses as per group leader's request.Issue safety glasses slips to employees.Assist in ongoing projects as required.Coordinate ME staff meetings, vacation planning, and overtime schedules.Collaborate with team members to update the weekend manpower summary list and distribute the weekend schedule to Union Representatives.Participate in long weekend shutdown planning.Support in facilitating weekly Center of Service meetings and organizing lunch and learn sessions.Assist in preparing slide decks for meetings.Send out monthly safety messages and assist in preparing the monthly newsletter.Coordinate the Holiday of Hope program.Take meeting minutes during ME meetings.Prepare SCM (Safety Contract Management) presentation slide decks.Update SCM documents as per changes.Processes Approved ODS (On-demand Approval Form) and update ODS trackerCreate Supplemental overtime sign-up sheet every month for GM Oshawa Plant Maintenance

Toronto, Ontario, Canada

• Responsible for accurately receiving raw material into inventory using Oracle E-Business Suite Applications.• Verified material specifications for all incoming receipts and reported any deviation from acceptable quality standards to purchasing.• Confirmed material receipts with accounts payable by providing copies of proof of delivery (P.O.D.) authorizing payments to supplier(s).• Helped maintain accuracy of inventory by tracking material usage in production and updating lot information as needed to trigger material requisitions and/or replenishment POs.• Collaborated with department supervisors to ensure that any tasks related to the maintenance of the inventory record were completed efficiently and effectively.• Reviewed open purchase orders and reported/reconciled variances in material receipts accordingly. • Printed physical inventory tags for received material detailing key information regarding material spec/supplier for quick and easy reference by production. Assisted with put away of tagged material into designated locations within the coil receiving/storage area. • Attached supporting documentation including packing slips and material test reports to purchase orders in the system for future reference or audit purposes• Contributed to the maintenance of a safe work environment by addressing possible hazards with health & safety team members/supervisors. • Communicated concerns regarding inventory levels of raw material and the impact on operational safety to both internal and external stakeholders.

Toronto, Ontario, Canada

• Captured, recorded and committed customer orders according to customer needs, agreement and defined service level• Proposed product alternatives in case of phase-out or shortage• If relevant, optimized, planned and coordinated the delivery with customers and partners• Handled customer orders portfolio and monitored execution.• Optimized , planed and coordinated the delivery with customers and partners.• Proactively alerted customer in case of any event, delay or failure regarding the service commitment and engaged in the search for a solution to the customer.• Informed and followed up with customers.• Captured customer's requests & claims.• Analyzed and provided issue resolution or appropriate answer.• Contacted, followed up and closed the loop with customer.• Performed basic root cause analysis and implemented corrective actions to eliminate reoccurrences.• Shared recurring problems with the relevant internal partners) in order to find solutions• Seized opportunity to up-sell and cross-sell in response to Customer orders, requests and portfolio management.• Applied standards and procedures (including internal control rules & embargo).• Contributed to continuous improvement to enhance work methods and customer satisfaction.

Greater Toronto Area, Canada

•Operated and maintained laboratory equipment and apparatus.•Prepared solutions of liquid, reagents and sample for quality testing.•Compiled and maintained records for analytical studies.•Assisted in developing and conducting programs of sampling and ensured product integrity and quality.•Operated small machines, volumetric & mixing of products.•Consulted and resolved quality issues as they arise, in consultation with Laboratory Manager.•Brainstormed with other technicians in solutions of liquid and sample formulations as directed by Quality Control Managers.•Performed quality checks on finished products.•Maintained & cleaned all devices used during the process.•Had a good understanding and followed the Company's GMP.

•Ensured safe and secure work environment for employees and guest.•Checked food holding temperature to ensure food safety compliance.•Managed bank deposits and cash registers.•Kept labour costs low and order supplies.•Ensured all crew members are aware of new promotions.•Supervised and observed the activities around the restaurant.•Motivated the team to achieve the targets and awarded them.•Positioned the crew for success.•Handled customer complaints and arising issues in store.

•Greeted every guest upon arrival and welcomed them into the restaurant•Encouraged guests to use the kiosk and assisted with any questions.•Had knowledge about the mobile app and all its capabilities ie. Mobile ordering, offers, nutritional info etc.•Supported service staff with bringing table service orders out and served out of sequence orders to guests.•Anticipated guests needs in order to create a stress free environment.•Engaged in "check-backs", intercepting almost any guest complaints.•Created WOW moments for families and children using tools such as balloons, colouring, kiddie cones etc.•Supported dining room staff in ways that also help create connections with guests and kept the dining room spotless.

•handled payments via a POS system fulfilling over 1500+ orders per shift•Operated drive thru services including taking orders, handling payment, and deliveringfood in a prompt but friendly manner.•Prepared raw food materials to cook over 30 world-famous menu items.•Maintained clean dining areas, restrooms, and work stations by routinely sweeping, mopping, replenishing supplies, and disposing of garbage.•Worked with my team to maintain smooth operations and high standards of customer service during high volume rushes.•Swiftly and professionally addressed any customers complaints, escalating to management when requested.

Markham, Ontario, Canada

• Trouble shooting hardware technical issues via phone/email for PC, NB, CMB, Tablet, System Peripheral, and basic Window/Chrome software• Document and update all Clients problems and issues • Follow up with customers, sales, purchasing and production on status of RMA to ensure resolution • Liaising with customers, courier companies and shipping department to resolve any shipping errors or shipping damage and ensure equipment is tracked and customer receives.

Toronto, Ontario, Canada

•Handled daily administrative tasks•Completed a real estate transaction/closing from start to finish•Prepared various documents including purchase & sale agreements, transfers, charges, notices, final reports and others•Conducted all due diligence searches (including off-title enquiries) in connection with real estate purchases•Prepared reports and closing documentation

Richmond Hill, Ontario, Canada

• Interacted with a variety of individuals and performed functions throughout the company• Worked independently as well as part of a team with Project Managers and Sales team• Provided pre- and post-sale customer assistance to potential and existing customers• Quoted, processed, and invoiced orders using SAP, Business Vision/QuickBase• Managed relationships with customers, distributors and co-workers to ensure customer satisfaction

Toronto, Ontario, Canada

• Trained, coached, and mentored staff members to aid their development as measured by the Employee Progress Report.• Continually strived to achieve financial targets by reviewing, analyzing, and delivering various reporting statements listed on the branch financial board.• Analyzed monthly Payday and Line of Credit reports and adjust sales initiatives to fit the required budgets.• Completed and ensured accurate data entry for all transactions as measured by the Client File Audit (95% or higher).• Participated in the planning and execution of local store marketing initiatives, both internally and externally.• Interacted with entrepreneurs, account managers, compliance officers, and bank representatives on a daily basis to build rapport and secure branch financial stability.• Maintained store debt levels through the contribution to cheque cashing collection activities as necessary and practice responsible lending practices.• Adhered to regulatory requirements and diligence in reporting as required by AML/ATFC and other provincial specific legislation in regard to all transactions.• Reported any non-compliance or privacy issues observed to Compliance’s Officer

Toronto, Ontario, Canada

•Lead the Line of Credit sales since launch in July 2018 in a district

Toronto, Ontario, Canada