To provide excellent customer service for customers and help the business grow and achieve targets. to train new starters as I am head team coach, liaise and support management. To do health and safety checks at various times of the day to make sure that staff and customers are safe. doing end of day banking and preparing for morning pickups. Working as a part of a team to achieve sales targets and also having completed individual targets. Developing and supporting new and existing staff. Participating in conference calls and development plans, making sure that all the new training is implemented.

helping the business in sorting and selling products that have been donated to sell and help the charity. was using the till to sell and providing customer service and helping the business needs.

I entered data such as customers’ personal records and event bookings for the organisation on a computer database system and used excel to an extensive level. helping the business to raise money and finding new ways to raise money.

To test software that was developed by the company, also to test the software for compliance with the Disability discrimination act. liaise with internal clients, helping to develop awareness about disability discrimination.

 Liaised with clinical staff over the status of patients whose waiting list entries have been recorded.  First point of contact for all communications between internal and external customers. Ensuring communication is in the correct format and appropriate to the needs of the person receiving.• Ensured the smooth running of services by offering patient choice, organising and coordinating the effective booking of patient appointments.• To maintain an efficient filing system to ensure the retrieval of information.• To maintain and co-ordinate the diary both manually and electronically (both electronic and paper based systems).• Prioritise own work accordingly maintaining all necessary deadlines.• Co-ordinate any last minute changes to appointments.